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Service Advisor Jobs in Austin, MN (NOW HIRING)

Walk In Interviews Welcome: 2850 Main St EAlbert Lea, MN 56007 As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services ...

Walk In Interviews Welcome: 2850 Main St EAlbert Lea, MN 56007 As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services ...

Walk In Interviews Welcome: 2850 Main St EAlbert Lea, MN 56007 As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services ...

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

Service Adviser

Austin, MN · On-site

$50K - $100K/yr

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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Service Advisor information

See Austin, MN salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for service advisor in Austin, MN is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $29.04 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What cities near Austin, MN are hiring for Service Advisor jobs?

Cities near Austin, MN with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Austin, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,524 per year, or $25.3 per hour.

Truck Service Advisor

Albert Lea, MN • On-site


LV Petroleum

4.1

Company rating: 4.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Uninterrupted breaks


Other

Retirement

Re-posted 22 days ago


Job description

Walk In Interviews Welcome: 2850 Main St EAlbert Lea, MN 56007

As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products we sell and the services we provide. The TSA is primarily responsible for writing up work orders, suggestive selling, and handling over the counter sells (OTC) transactions while insuring we are returning every traveler to the road safe and better than when they arrived.

In this role, you can expect to:

- Work in a trusting and safe environment focused on provided excellent customer service where the expectations of the customer are exceeded.

- Have extensive knowledge of the services we provide and the products we sell.

- Have Strong selling skills to help generate revenue, Ability to influence in a professional manner while maintaining and displaying high integrity.

- Write, detail and process (pay out) Work orders and OTC transactions; Properly write up an ETA Work Order. Secure purchase orders, prepare and communicate quotes to customers.

- Prepare end of shift drop and shift reports, Understand various payment types.

-Provide Customers with descriptions of any issues with their vehicle and help them understand what is needed to return them to the road safely.

- Regularly be on the phone speaking to drivers, companies, securing payments or advising drivers/companies with issues related to their vehicle.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will be exposed to fumes and particles. The noise level in the environment can be loud at times.

Requirements

What we Would like to see

- A dedicated individual who works well with others and is excited to be a part of our team!

- Good verbal, written and communication skills

- Basic computer skills.

- Ability to work night shift hours, weekends, some holidays and be available to come in if needed to cover a shift.

- A valid drivers license and reliable transportation.

- No previous Experience needed

Expected Physical Demands include regularly speaking to and listening to customers. Standing, Walking, Kneeling, Bending over and Crouching.

- This Position is for Second Shift 3pm-11pm, training will be done on First shift; after completing the training period the employee will then be moved to the Second shift Schedule.

Benefits

Weekly Pay

Benefits

401k
Growth Opportunitie


What LV Petroleum employees say

Pay

Benefits

Hours and flexibility

Workplace

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