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Service Advisor Trainee Jobs in Texas (NOW HIRING)

Shadows experienced Service Advisors to learn how to determine the needs of clients and collect the information necessary for service or repair diagnosis * Learns to provide clients with an accurate ...

Shadows experienced Service Advisors to learn how to determine the needs of clients and collect the information necessary for service or repair diagnosis * Learns to provide clients with an accurate ...

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Service Advisor Trainee and Experienced Service Advisors encouraged to apply. We will train the right candidates. This is a customer service oriented position. Saturdays are required. Must be able to ...

Financial Advisor Trainee-Austin, TX

Austin, TX · On-site

$42K - $51K/yr

... Advisor Trainee will learn to build an individual practice. The Trainee will balance new client ... Provides a high level of client service. * Manages the full scope of a client relationship by ...

Communicate additional service requests to RV service advisor. * Plan work procedures in ... RV technician trainees. * Attend company and factory training. * Keep current with factory ...

Communicate additional service requests to RV service advisor. * Plan work procedures in ... RV technician trainees. * Attend company and factory training. * Keep current with factory ...

Communicate additional service requests to RV service advisor. * Plan work procedures in ... RV technician trainees. * Attend company and factory training. * Keep current with factory ...

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Service Advisor Trainee information

What is the difference between Service Advisor Trainee vs Service Advisor?

AspectService Advisor TraineeService Advisor
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; experience preferred; certifications optional
Work EnvironmentEntry-level, training-focused, dealership or repair shopCustomer-facing, service department, fast-paced
Job ResponsibilitiesAssisting with customer inquiries, learning service processesCommunicating with customers, recommending services, managing repairs

The main difference is that a Service Advisor Trainee is in an entry-level position focused on learning the role, while a Service Advisor is an experienced professional actively managing customer service and repair processes. Trainees are in training, whereas Service Advisors handle daily customer interactions independently.

Can I be a service advisor trainee with no experience?

Yes, many service advisor trainee positions are designed for individuals without prior experience. Employers often provide on-the-job training to develop skills in customer service, vehicle knowledge, and communication, making it possible to start with little or no background in the field.

How hard is it to become a service advisor trainee?

Becoming a service advisor trainee typically requires a high school diploma or equivalent and good communication skills. On-the-job training is common, and some employers prefer candidates with basic automotive knowledge or customer service experience; certifications are not usually mandatory but can be beneficial. The role often involves learning about vehicle repairs, parts, and dealership operations over a few months.

What is a service advisor trainee?

A service advisor trainee is an entry-level position in automotive service departments where the individual learns to assist customers, understand vehicle repairs, and coordinate between technicians and clients. The role often involves developing communication skills, understanding service processes, and may require on-the-job training or certification programs.

What are the most commonly searched types of Service Advisor jobs in Texas?

The most popular types of Service Advisor jobs in Texas are:

What cities in Texas are hiring for Service Advisor Trainee jobs?

Cities in Texas with the most Service Advisor Trainee job openings:

Infographic showing various Service Advisor Trainee job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

About

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Chrysler, Dodge, Jeep, and Subaru.  The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.  Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America.  And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle.  Every employee in every Gillman dealership knows customer satisfaction is paramount.  And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence. 

If you're looking for a rewarding career using your outstanding customer service skills, apply today. 

 

Service Advisor Trainee 

Our Service Advisor Trainees are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to drive a positive customer service experience. This is a 6 month program and is designed to train new service advisors to manage customer's needs and provide excellent customer service to be promoted to a full service advisor.

On a typical day, the work load will include: 

  • Greeting customers as they arrive and checking them in with digital tablets
  • Providing accurate repair/maintenance estimates on the work they request at check in
  • Adhering to policies on vehicle care and operation
  • Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
  • Reviewing and explaining repairs and associated costs with customers
  • Handling minor customer concerns
  • Maintaining Customer Satisfaction
  • Delivering and checking out completed customer invoices

The Rewards:

  • Competitive compensation
  • A great working environment where you'll be supported by a team of professionals
  • Medical, Dental & Vision Insurance
  • 401K Retirement Savings Plan
  • PTO
  • Discounts on vehicle purchases
  • Advancement opportunities for high performers
  • Outstanding customer service skills
  • A positive attitude
  • Previous experience in a similar role would be highly desirableÂ