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Service Advisor Manager Jobs in Riverside, CA (NOW HIRING)

As an experienced Automotive Service Advisor, you will own our customer's experience in the service ... Demonstrated ability to manage others * Valid in-state driver's license

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We ... Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost ...

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We ... Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost ...

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We ... Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost ...

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We ... Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost ...

South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We ... Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost ...

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Service Advisor Manager information

See Riverside, CA salary details

$12

$27

$47

How much do service advisor manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for service advisor manager in Riverside, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the most commonly searched types of Service Advisor jobs in Riverside, CA? The most popular types of Service Advisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Advisor Manager jobs? Cities near Riverside, CA with the most Service Advisor Manager job openings:

Experienced Automotive Service Advisor

Dinosaur Tire & Road Service Inc

Yucaipa, CA

$18 - $20/hr

Full-time

Posted 8 days ago


Job description

Seeking an automotive service advisor. Our Automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Some experience preferred, but not required. Will train. Must have computer skills.
  • Must have good customer service skills, including answering the phone in a professional manner.
  • Provide customer service to include vehicle service care and maintenance.
  • Schedule and manage service appointments and service estimates.
  • Prior experience in automotive service writing.
  • Knowledge using computer to write up customer repair estimates.
  • Address and resolve customer complaints.
Must submit resume online and complete application in store. Applications and questions are to be turned in to Mike G. or Tony for review.