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Service Advisor Manager Jobs in Reston, VA (NOW HIRING)

Kestra Holdings

Service Advisor

Reston, VA · On-site

COMPANY OVERVIEW Curo Private Wealth, a growing financial planning and investment management firm with offices in Reston, VA, and Rockville, MD, seeks a Service Advisor to support our firm and ...

Ourisman Kia

Service Advisor

Alexandria, VA

$80K - $110K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Above-average energy level * A desire for a long-term career with a growing organization * Personal and ...

Ourisman Kia

Service Advisor

Alexandria, VA

$80K - $110K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Above-average energy level * A desire for a long-term career with a growing organization * Personal and ...

Ourisman Kia

Service Advisor

Alexandria, VA · On-site

$80K - $110K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Above-average energy level * A desire for a long-term career with a growing organization * Personal and ...

Ourisman Kia

Service Advisor

Alexandria, VA

$80K - $110K/yr

Past experience as a service advisor, assistant lane manager or service consultant * Above-average energy level * A desire for a long-term career with a growing organization * Personal and ...

Pohanka Lexus

Service Advisor

Chantilly, VA

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus * Excellent communication skills * Positive and personality * Above average energy level * Personal and ...

Kestra Holdings

Service Advisor

Rockville, MD · On-site

$85K - $100K/yr

Bluespring acquires successful, growing wealth management businesses from inside and outside of the ... The Service Advisor works with existing client relationships under the supervision of our CEO or ...

Pohanka Lexus

Service Advisor

Chantilly, VA · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus * Excellent communication skills * Positive and personality * Above average energy level * Personal and ...

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Service Advisor Manager information

See Reston, VA salary details

$12

$26

$47

How much do service advisor manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for service advisor manager in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Reston, VA are hiring for Service Advisor Manager jobs? Cities near Reston, VA with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Reston, VA as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.
Service Advisor

Service Advisor

Kestra Holdings

Reston, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

COMPANY OVERVIEW
Curo Private Wealth, a growing financial planning and investment management firm with offices in Reston, VA, and Rockville, MD, seeks a Service Advisor to support our firm and clients. If you love a fast-paced environment, being part of a team that values your voice and ideas, and are looking to grow in your career path, this role could be for you!
Summary
The Service Advisor works with existing client relationships under the supervision of our CEO or Lead Advisor. This role prepares and delivers financial plans, performs investment analysis, develops investment recommendations, and may execute trades. The Service Advisor role delivers excellent customer service to retain and grow customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this role successfully, the individual must be able to perform each essential duty:
Advisory
  • Prepares and updates financial plans, working with clients to obtain the necessary information and ensuring that it is accurately entered into the firm's financial planning systems.
  • Works with Lead Advisors/Paraplanners to discuss, review, and finalize financial planning assumptions and design decisions.
  • Works with clients, under the supervision of the CEO/Lead Advisors, to obtain information and prepare risk profiles and investment policy statements.
  • Coordinates the transfer of client assets to the firm during new client onboarding, working closely with the Operations Group.
  • Develops asset allocation strategies and works independently or with the Investment Committee
  • Rebalances portfolios as directed by the Investment Committee and the CEO/Lead Advisors, working with the client.
  • Participates in all client meetings and adds value to meetings by delivering presentations, facilitating discussions, and preparing information.
  • Creates custom worksheets and analyses where needed to answer client questions or research investment opportunities.
  • Client service teams facilitate the adoption of new technology and train others as necessary.
  • Advises clients on appropriate financial products in the context of their plans.
  • Keeps up with industry, congressional, and regulatory changes; updates team members and applicable clients if the changes potentially impact them.

Client Service and Relationship Management
  • Tracks client correspondence, participates in client meetings, and is responsible for follow-up items after meetings.
  • Takes meeting notes, sends meeting summaries, and manages meeting follow-up.
  • Actively engages with clients to address inbound questions or requests and provides answers and solutions promptly.
  • Facilitates retention of existing clients by providing outstanding service, which can also foster new client referrals.
  • Builds strong relationships with clients and communicates proactively and consistently with clients to identify changes to their financial lives and needs that should be met.

Team Management and Staff Development
  • Leads the implementation of planning decisions and assigns client service steps to the team.
  • Provides consistent and constructive feedback to other professionals on the client service team.

Business Development
  • Seeks opportunities to grow existing client relationships through increased wallet share.
  • Engages with clients to create referral opportunities from existing clients.

Measures of Success
  • Client retention
  • Number of clients served both in "first" and "second chair"
  • Number of referrals received per year
  • New clients added through referral sources
  • Leadership and Execution of Strategic Projects
  • Accuracy, timeliness, and completion of financial plans and follow-up client deliverables

KNOWLEDGE, SKILLS, AND/OR ABILITIES
To perform this job successfully, the individual should have the following skills and abilities.
  • Financial planning
  • Project/Time Management
  • Strong client service communications
  • Strong public speaking and presentation skills

SUPERVISORY RESPONSIBILITIES:
  • May oversee support advisors

EDUCATION AND/OR EXPERIENCE
  • 4-year degree

CERTIFICATIONS, LICENSES, REGISTRATIONS:
  • Series 7 and 66 licenses are required
  • Has advanced industry certification, such as the CFP, or is willing to pursue the certification while acting in this capacity.

BENEFITS:
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full time permanent employees).
DISCLOSURE:
By applying to a job at Bluespring Wealth Partners, a subsidiary of Kestra Financial, you are agreeing to the following statements:
  • You acknowledge that if hired, Bluespring Wealth Partners may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
  • It is the policy of Bluespring Wealth Partners to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Bluespring Wealth Partners prohibits any such discrimination or harassment.

KESTRA VALUES:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM.

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