ZipRecruiter

Log In

1

Service Advisor Manager Jobs in Reston, VA (NOW HIRING)

Bomnin Chevrolet Dadeland

Service Advisor

Manassas, VA · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

Ourisman Lexus of Rockville

Service Advisor

Derwood, MD · On-site

$60K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Ourisman Honda of Bethesda

Service Advisor

Bethesda, MD · On-site

$50K - $120K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

Competitive Compensation Job Summary We are looking for a Service Advisor to join our team. The ... Manage the flow of service department paperwork, including manuals, invoices, repair orders, and ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Ourisman Honda of Bethesda

Service Advisor

Bethesda, MD · On-site

$50K - $120K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Reston, VA

Service Advisor Manager information

See Reston, VA salary details

$12

$26

$47

How much do service advisor manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for service advisor manager in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Reston, VA are hiring for Service Advisor Manager jobs? Cities near Reston, VA with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Reston, VA as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.

Service Advisor

Bomnin Chevrolet Dadeland

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About the Organization
Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.
At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.
In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.
We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Service Advisor
Reports To: Service Manager/Director, Service Operations Director
Job Status: Full-time, Exempt
Department: Service
Job Summary:
The Service Advisor at Bomnin Automotive serves as a key point of contact between customers and the service department. This role plays a vital role in ensuring exceptional customer service experiences by effectively communicating vehicle service needs, providing accurate estimates, and coordinating service appointments.
Key Responsibilities:
Customer Interaction:
    • Greet and assist customers and associates professionally and courteously.
    • Gather vehicle information, service history, and customer concerns.
    • Schedule service appointments.
    • Keep customers informed about the status of their vehicles and any recommended services.

Repair Order Generation:
    • Generate accurate repair orders.
    • Document vehicle information, services requested, and necessary parts.
    • Collaborate with service technicians and the parts department to facilitate repairs and parts procurement.
    • Maintain organized repair order records.

Communication and Coordination:
    • Communicate effectively with the service department, parts department, and other internal teams.
    • Coordinate workflow with technicians and service advisors for efficient service delivery.
    • Assist with vehicle check-ins and check-outs as needed.

Quality Control:
    • Perform quality checks on completed work to ensure it meets dealership standards.
    • Verify that all work performed aligns with the repair order and customer expectations.
    • Address any discrepancies or concerns promptly.

Administrative Support:
    • Assist in administrative tasks related to the service department, including filing, data entry, and report generation.
    • Maintain organized records of service appointments, repair orders, and customer information.

Position Requirements
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a service advisor role is preferred.
  • Strong computer skills and proficiency in using dealership-specific software.
  • Detail-oriented with excellent organizational skills.
  • Effective communication skills.
  • Ability to work in a fast-paced dealership environment.
  • Bilingual in English and Spanish is preferred but not required.
  • Willingness to take a Skill Evaluation Pre-Employment Assessment.

Physical Demands:
  • The Service Advisor should be capable of performing typical office tasks, including standing, walking, sitting, lifting, and carrying. They should have good vision, hearing, and communication skills and be able to move around the service department and customer areas as needed.

Work Environment:
The Service Advisor primarily works within the service department of Bomnin Automotive. This role involves frequent interaction with customers and various weather conditions, such as rain, heat, and cold, when interacting with customers and vehicles.
Other Duties:
Please note that this job description is not exhaustive, and other duties may be assigned as needed by the Service Manager/Director or Service Operations Director.
At-Will Employment:
Employment with Bomnin Automotive is at-will, which means either the associate or the company can terminate the employment relationship at any time, with or without cause and with or without notice.
Equal Opportunity Employer:
Bomnin Automotive is committed to providing equal employment opportunities to all associates and applicants without regard to race, religion, color, sex, national origin, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
Full-Time/Part-Time
Full-Time
Location
Bomnin Chevrolet Manassas
This position is currently accepting applications.

Apply