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Service Advisor Manager Jobs in Reston, VA (NOW HIRING)

Beyer Volvo Cars Dulles

Service Advisor

Sterling, VA

... and strong management support. We have plenty of service traffic, and our service business ... Paid Vacations Service Advisor Responsibilities: * Greeting customers promptly * Obtaining customer ...

Land Rover Alexandria

Service Advisor

Alexandria, VA · On-site

Manager in training program * Clean and professional work environment * Competitive wages Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information

Land Rover Alexandria

Service Advisor

Alexandria, VA · On-site

Manager in training program * Clean and professional work environment * Competitive wages Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information

Beyer Volvo Cars Dulles

Service Advisor

Sterling, VA · On-site

... and strong management support. We have plenty of service traffic, and our service business ... Paid Vacations Service Advisor Responsibilities: * Greeting customers promptly * Obtaining customer ...

Land Rover Alexandria

Service Advisor

Alexandria, VA · On-site

Manager in training program * Clean and professional work environment * Competitive wages Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information

Bomnin Chevrolet Dadeland

Service Advisor

Manassas, VA · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

The Service Advisor is responsible for serving as a liaison between customers and our service ... Should you require accommodation during the interview process, please advise the hiring manager ...

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

Competitive Compensation Job Summary We are looking for a Service Advisor to join our team. The ... Manage the flow of service department paperwork, including manuals, invoices, repair orders, and ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Reston, VA

Service Advisor Manager information

See Reston, VA salary details

$12

$26

$47

How much do service advisor manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor manager in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Reston, VA are hiring for Service Advisor Manager jobs? Cities near Reston, VA with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.

Service Advisor

Beyer Volvo Cars Dulles

Sterling, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer service orientation. Candidate must be reliable, dependable, and preferred to have a minimum of 1-year related experience with a high CSI and Sales history. Must possess a valid driver's license and be detailed oriented.

Beyer Auto offers a great work environment with competitive pay, 401(k) plan, health and dental benefits and strong management support. We have plenty of service traffic, and our service business continues to grow.

What We Offer:

  • Competitive Benefits Package
  • Company-Paid Volvo Factory Training
  • Retirement 401K with *Employee Match up to 6%
  • Affordable Health and Vision Insurance
  • Life & Disability Insurance
  • Professional Work Environment
  • Supportive OEM 
  • Paid Vacations

Service Advisor Responsibilities:

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Requirements:

  • Minimum 1-year experience in a service advisory role
  • CDK experience is preferred but not required.
  • XTime Experience is preferred but not required
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

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