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Service Advisor Manager Jobs in Poway, CA (NOW HIRING)

A Service Advisor, you will own our customer's experience in the service drive. You are the first ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

A Service Advisor, you will own our customer's experience in the service drive. You are the first ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

A Service Advisor, you will own our customer's experience in the service drive. You are the first ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Service Advisor

Oceanside, CA ยท On-site

$62K - $140K/yr

Service advising is so much more enjoyable when you're working with happy customers who choose to ... Manage workflow from customers appointment made to customer picking up vehicle. * Create estimates ...

As an Automotive Service Advisor, you will play a crucial role in communicating with customers ... Manage service center scheduling and workflow efficiently * Keep customers updated on service ...

Service Advisor

Oceanside, CA ยท On-site

$1.1K - $3.3K/wk

Service Advisor - German Autowerke Inc. Oceanside, CA | Full-Time | Monday-Friday | No Weekends ... Schedule appointments and help manage daily workflow. * Review Digital Vehicle Inspections (DVIs ...

Service Advisor

San Marcos, CA ยท On-site

$70K - $80K/yr

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Manage multiple tasks in a fast-paced service environment WHAT WE ARE LOOKING FOR * Strong sales ...

Collaborate with upper management to make service department hiring and discipline decisions. Qualifications * 3 to 5 years of experience as Service Advisor in an automotive setting preferred.

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Service Advisor Manager information

See Poway, CA salary details

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How much do service advisor manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service advisor manager in Poway, CA is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.48 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What cities near Poway, CA are hiring for Service Advisor Manager jobs?

Cities near Poway, CA with the most Service Advisor Manager job openings:

Service Advisor

Maverick Toyota

Lemon Grove, CA โ€ข On-site

Full-time

Re-posted 25 days ago


Job description

Job Type
Full-time
Description
Maverick Toyota
Service Advisor
Maverick Toyota is looking for an automotive Service Advisor.
The Service Advisor is responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, present services by emphasizing value, keep customers updated on services.
Why Join Maverick Toyota?
Maverick Toyota is the newest member of the award winning Vaughan Automotive Group. We are a people-first organization with a commitment to excellence and integrity in everything we do. Our service team is known for performance, teamwork, and delivering an exceptional customer experience. This is your chance to be part of a top-tier team where contribution will make a daily impact.
Responsibilities:
  • Greet customers and assist them with any inquiries they may have
  • Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
  • Advise customers of technician's recommendations.
  • Establish and maintain a close relationship with the customer
  • Ensure customer has a positive dealership experience

Requirements:
  • Automotive dealership experience preferred
  • Basic knowledge of automotive technologies
  • Strong communication skills
  • Great customer service skills
  • Organized, detailed and be able to manage their time efficiently