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Service Advisor Manager Jobs in New Port Richey, FL

Ferman Ford

Automotive Service Advisor

Clearwater, FL · On-site

Automotive Service Advisor Location: Ferman Ford - Clearwater, FL About Ferman Ford Established in ... You'll work closely with technicians, customers, and management to ensure repairs are completed ...

Myers Auto Group

Express Service Advisor

Tampa, FL · On-site

The Express Service Advisor is the first point of contact for customers utilizing the Express ... Maintain accurate customer and vehicle records in the dealership management system. * Ensure all ...

Ferman Ford

Automotive Service Advisor

Clearwater, FL · On-site

Automotive Service Advisor Location: Ferman Ford - Clearwater, FL About Ferman Ford Established in ... You'll work closely with technicians, customers, and management to ensure repairs are completed ...

Kuhn Volkswagen

Automotive Service Advisor

Tampa, FL

Automotive Service Advisor Kuhn Volkswagen Business is BOOMING at Kuhn Volkswagen! Located in the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Kuhn Volkswagen

Automotive Service Advisor

Tampa, FL · On-site

Automotive Service Advisor Kuhn Volkswagen Business is BOOMING at Kuhn Volkswagen! Located in the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in New Port Richey, FL

Service Advisor Manager information

See New Port Richey, FL salary details

$10

$23

$40

How much do service advisor manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service advisor manager in New Port Richey, FL is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.54 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What cities near New Port Richey, FL are hiring for Service Advisor Manager jobs?

Cities near New Port Richey, FL with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you

Automotive Service Advisor

Ferman Ford

Clearwater, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Automotive Service Advisor

Location: Ferman Ford – Clearwater, FL

About Ferman Ford

Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we’re one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco, and Pinellas counties, representing 12 brands of automobiles including Ford, Chevrolet, BMW, and more. 

As a family-owned business, we uphold a simple philosophy: Provide a Guest-centered automotive experience with a relentless focus on Service, Selection, and Value to ensure 100% Guest Satisfaction. 

When you join Team Ferman, you become part of a company that fosters a friendly, family-like atmosphere, offers significant opportunities for career advancement, and maintains strong ties to the local community through charitable partnerships.

Job Type & Schedule

  • Job Type: Full-time

  • Schedule: Monday to Friday, with alternating Saturdays. Closed Sundays

Work Requirements

  • Work Location: In person

  • Ability to Commute: Clearwater, FL (Required)

Job Description

Ferman Ford is seeking an experienced Automotive Service Advisor to join our growing service department. The ideal candidate will be a strong communicator with a passion for customer service and a solid understanding of automotive repair processes. This role is key to ensuring a smooth and professional experience for every customer.

You’ll work closely with technicians, customers, and management to ensure repairs are completed efficiently, accurately, and to Ferman’s high standards.

Responsibilities

  • Greet customers promptly and professionally upon arrival

  • Gather customer and vehicle information accurately and create detailed repair orders

  • Clearly communicate customer concerns to service technicians and relay technician findings back to customers

  • Provide transparent cost estimates and explain recommended maintenance or repairs

  • Maintain communication with customers throughout the repair process

  • Review completed repair orders for accuracy and ensure all work has been properly documented

  • Handle warranty and insurance documentation as needed

  • Maintain a professional appearance and provide an exceptional customer experience

Qualifications

  • Previous experience as a Service Advisor or Writer required (Ford experience a plus)

  • Strong automotive knowledge and understanding of repair procedures

  • Proven track record of achieving high CSI and customer satisfaction

  • Excellent communication, organization, and multitasking skills

  • Computer proficiency and ability to learn dealership software (CDK, Reynolds, etc.)

  • Positive attitude, integrity, and strong work ethic

  • Valid driver’s license and clean driving record

Why Join Ferman Ford

  • Long-standing, family-owned dealership group with a strong community reputation

  • Supportive leadership and ongoing professional training

  • Clean, modern facility with state-of-the-art equipment

  • Career advancement opportunities within the Ferman Family of Dealerships

Benefits

  • Excellent career growth and advancement opportunities. 

  • Paid training and education to achieve and maintain required job certifications.

  • Aggressive Gross Profit based play plan with bonuses  

  • 401K with company participation. 

  • Comprehensive Health, Dental, Vision, and Life Insurance programs for employees and their families. 

  • Short-term & long-term disability insurance available. 

  • HSA (Health Savings Account). 

  • PTO (Paid Time Off). 

  • Employee pricing for new & used vehicles, service, and parts.

Equal Opportunity Employer Statement

Ferman Ford is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or gender identity.

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