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Service Advisor Manager Jobs in Naples, FL (NOW HIRING)

HANANIA AUTOMOTIVE GROUP

SERVICE ADVISOR

Estero, FL · On-site

As an Automotive Service Advisor, you'll be at the heart of our customer interactions, building ... You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while ...

Hanania Automotive Group

SERVICE ADVISOR

Estero, FL

As an Automotive Service Advisor, you'll be at the heart of our customer interactions, building ... You'll handle numerous customers, manage priorities, and keep follow-ups on track--all while ...

Legendary Marina Mikes

Service Advisor

Fort Myers, FL · On-site

Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer ... Manages technician's workflow and schedules assigned repair orders appropriately. * Performs ...

Onewater Marine Inc

Service Advisor

Naples, FL · On-site

Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer ... Manages technician's workflow and schedules assigned repair orders appropriately. * Performs ...

Naples Nissan

Experienced Service Advisors

Naples, FL · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Naples Nissan

Experienced Service Advisors

Naples, FL · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Naples Nissan

Experienced Service Advisors

Naples, FL · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Naples Nissan

Experienced Service Advisors

Naples, FL

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Naples Nissan

Experienced Service Advisors

Naples, FL · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Naples, FL

Service Advisor Manager information

See Naples, FL salary details

$11

$24

$42

How much do service advisor manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service advisor manager in Naples, FL is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $27.98 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What cities near Naples, FL are hiring for Service Advisor Manager jobs?

Cities near Naples, FL with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,803 per year, or $24.4 per hour.

SERVICE ADVISOR

HANANIA AUTOMOTIVE GROUP

Estero, FL • On-site

Other

Medical, Dental, Retirement

Posted 27 days ago

Job description

Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you're ready to make a difference and create outstanding experiences for our customers, we want to hear from you!
Position Summary:
As an Automotive Service Advisor, you'll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience. You'll handle numerous customers, manage priorities, and keep follow-ups on track-all while providing outstanding care and creating positive experiences.
What we offer:
  • A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements.
  • A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered.
  • Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career.
  • Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere.
  • Top-Notch equipment and facilities that enhance your productivity and efficiency.
  • Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work.

Key Responsibilities:
  • Customer Interaction: Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience.
  • Vehicle Assessment: Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance.
  • Repair Orders: Create transparent repair orders with detailed cost and time estimates.
  • Collaboration: Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status.
  • Sales Goals: Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs.
  • Cash Handling: Accurately process cash and check receipts according to company policy.

What we need:
  • Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
  • Goal-Oriented: Ability to set and achieve sales and performance goals.
  • Adaptability: Thrive in a fast-paced environment with multiple priorities.
  • Communication Skills: Strong interpersonal skills and effective communication abilities.
  • Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
  • A valid driver's license.
  • Must pass background check and hair follicle drug screen.

APPLY NOW to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers!
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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