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Service Advisor Manager Jobs in Kansas (NOW HIRING)

Cable Dahmer

Service Advisor - Topeka

Topeka, KS · On-site

$60K - $85K/yr

... Create and manage service orders, estimates, and work authorizations Follow up on customer ... advising and automotive operations Benefits package: medical, dental, vision EEO, including ...

Kraft Tank Corporation

Service Advisor

Kansas City, KS · On-site

Description The Service Advisor is responsible for assisting with scheduling resources for the ... Manage incoming phone calls and drive-up service request. * Prepare and complete service quotes ...

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$23

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How much do service advisor manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service advisor manager in Kansas is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the most commonly searched types of Service Advisor jobs in Kansas?

The most popular types of Service Advisor jobs in Kansas are:

What cities in Kansas are hiring for Service Advisor Manager jobs?

Cities in Kansas with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,108 per year, or $23.1 per hour.

Automotive Service Advisor

Conklin Automotive Group

Newton, KS • On-site

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Conklin Automotive Group is seeking an enthusiastic and customer-oriented Automotive Service Advisor to join our dedicated service team. As a Service Advisor, you will be the primary point of contact for customers when they bring their vehicles in for maintenance and repair. Your role is vital in ensuring a seamless and positive experience for our customers, as you will assess their needs, recommend services, and communicate with our technicians to ensure efficient service delivery. We pride ourselves on fostering a supportive work culture and providing opportunities for professional development. If you have a passion for the automotive industry and a knack for exceptional customer service, we invite you to apply and be a part of our Conklin Automotive family!
Responsibilities
  • Greet customers and assess their automotive service needs
  • Provide detailed explanations of recommended repairs and maintenance services
  • Establish and maintain positive relationships with customers
  • Coordinate with service technicians to ensure timely and accurate completion of services
  • Prepare estimates, invoices, and necessary paperwork for services rendered
  • Follow up with customers after service to ensure satisfaction and address any concerns
  • Stay informed on promotional offerings and product knowledge to enhance customer experience

Requirements
  • High school diploma or equivalent; automotive knowledge is preferred
  • Previous experience as a Service Advisor or in a customer service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational skills and the ability to manage multiple tasks
  • Proficiency in computer systems and software, including service management tools
  • Ability to work well in a fast-paced environment
  • Valid driver's license and a clean driving record

Benefits
  • 401K with company match
  • Paid time off
  • Paid holidays
  • Paid training
  • Direct deposit
  • Sponsored healthcare
  • Health savings account with company match
  • NO SATURDAYS!

Apply