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Service Advisor Manager Jobs in Indiana (NOW HIRING)

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Service Advisor

Kokomo, IN · On-site

The Service Advisor plays a critical role in delivering an exceptional customer experience by ... Create and manage repair orders with clear, detailed service recommendations * Communicate ...

Button CJDR

Service Advisor

Kokomo, IN

The Service Advisor plays a critical role in delivering an exceptional customer experience by ... Create and manage repair orders with clear, detailed service recommendations * Communicate ...

Button CJDR

Service Advisor

Kokomo, IN

The Service Advisor plays a critical role in delivering an exceptional customer experience by ... Create and manage repair orders with clear, detailed service recommendations * Communicate ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Michigan City Kia

Service Advisor

Michigan City, IN · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Tom Naquin Auto Family

Service Advisor

Elkhart, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Michigan City Kia

Service Advisor

Michigan City, IN · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated ... Set and manage customer expectations for repair timelines * Monitor repair progress throughout the ...

Hubler Honda

Service Advisor

Taylorsville, IN · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... Are you highly self-motivated and detail-oriented with solid organizational and time-management ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Indiana

Service Advisor Manager information

See Indiana salary details

$11

$24

$43

How much do service advisor manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service advisor manager in Indiana is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Indiana? The most popular types of Service Advisor jobs in Indiana are:
What cities in Indiana are hiring for Service Advisor Manager jobs? Cities in Indiana with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you

Service Advisor

John Jones Chrysler Dodge Jeep Ram

Corydon, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

New

Job description

At John Jones Auto Group, we’re more than just a place to work – we’re a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We’re proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff’s well-being. Whether you’re looking to advance your automotive career or start fresh, we invite you to be part of our journey.

Job Description:

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Service Advisor Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers 

Service Advisor Requirements

  • Previous experience at a dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality 
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude 
  • High school diploma or equivalent

Benefits:

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Professional development opportunities

John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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