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Service Advisor Dispatcher Jobs in Colorado (NOW HIRING)

K. L. Breeden & Sons

Dispatcher (32075)

Brighton, CO · On-site

$24/hr

... services. Monitor load readiness for dispatch from the distribution center and coordinate delivery ... Advise receiving location of drivers ETA. Where feasible, re-route truck in order to maintain on ...

Fix-It 24/7

Plumbing Field Advisor

Golden, CO

$150K - $200K/yr

Dispatch to your first-call from home! * Steady work year-round -- no slow seasons * A company that ... Work closely with install and service teams to ensure a smooth customer experience * Meet and ...

Groove Subaru

Automotive Shop Foreman

Englewood, CO · On-site

$120K - $160K/yr

Oversee daily operations of the service shop to ensure efficiency and productivity. * Dispatch work ... Communicate effectively with Service Advisors and Management regarding job statuses and potential ...

Groove Subaru

Automotive Shop Foreman

Englewood, CO · On-site

$120K - $160K/yr

Oversee daily operations of the service shop to ensure efficiency and productivity. * Dispatch work ... Communicate effectively with Service Advisors and Management regarding job statuses and potential ...

Groove Subaru

Automotive Shop Foreman

Englewood, CO · On-site

$160K/yr

Oversee daily operations of the service shop to ensure efficiency and productivity. * Dispatch work ... Communicate effectively with Service Advisors and Management regarding job statuses and potential ...

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Service Advisor Dispatcher information

What is a service advisor dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

How does a service advisor dispatcher balance customer communication with coordinating repair schedules?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor dispatcher?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

Is a service advisor dispatcher a good entry level job?

A service advisor dispatcher is often considered an entry-level position in automotive or service industries, involving customer communication, scheduling, and basic administrative tasks. It can provide valuable experience in customer service, communication skills, and understanding service operations, making it suitable for those starting their careers. Advancement opportunities may require additional skills or certifications, such as automotive knowledge or technical training.

Is it hard to get hired as a service advisor dispatcher?

Getting hired as a service advisor dispatcher typically requires good communication skills, knowledge of automotive or service industry operations, and sometimes prior experience in customer service or dispatch roles. Employers often look for familiarity with scheduling software and the ability to handle multiple tasks efficiently, but the difficulty varies depending on the region and the job market demand.

What are popular job titles related to Service Advisor Dispatcher jobs in Colorado?

For Service Advisor Dispatcher jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Service Advisor Dispatcher jobs in Colorado look for?

The top searched job categories for Service Advisor Dispatcher jobs in Colorado are:

What cities in Colorado are hiring for Service Advisor Dispatcher jobs?

Cities in Colorado with the most Service Advisor Dispatcher job openings:

Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Dispatcher

Bethesda Senior Living Communities

Colorado Springs, CO • On-site

$19 - $21.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

POSITION SUMMARY: Dispatchers are responsible for scheduling and dispatching Rocky Mountain Health Care Services (RMHCS) drivers on a daily/weekly basis. Coordination of client transport and delivery of other equipment, goods and personnel for RMHCS as deemed necessary.
MISSION: Improving lives, Optimizing wellness, Promoting independence
COMPETENCIES:
  • Technical Expertise
  • Problem Solving
  • Teamwork
  • Effective Communication
  • Results Oriented
  • Personal Credibility
  • Quality Focus
  • People Focus
  • Flexibility

RESPONSIBILITIES AND DUTIES:
ESSENTIAL JOB FUNCTIONS:
  • Schedule and dispatch Drivers and service vehicles to appropriate locations according to participant need and company specifications using radios, computer or telephones ensuring fair and equitable assignments
  • Keeps scheduling software up to date with current data and participant information ensuring software meets the needs of the department
  • Data report extrapolation to provide to management, customers or programs as needed
  • Relay messages and information to or from Drivers and RMHCS points of contact ensuring clear and concise communication
  • Confer with Supervisor and Transportation personnel in order to address questions, problems and requests for service or equipment ensuring supervisor is informed of any supervision, or staffing issues
  • Works with Supervisor to review manifest and determine types or amounts of vehicles and personnel required. Monitor personnel and/or equipment locations and utilization in order to better coordinate service and schedules
  • Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions and other hazards
  • Considers the impact of the decisions on other departments and the company as a whole, while demonstrating effective partnership management skills
  • Must maintain detailed notes and documentation
  • Serves as a member of the Interdisciplinary Team and attends daily IDT meetings
  • Dispatchers are required to participate in 24 hour on call weekly rotation, which requires staff to answer the phone 24/7 and be available to provide emergent afterhours transportation as needed
  • Other duties as requested/assigned

  • High school diploma or equivalent
  • Two years of transportation or logistics experience as a Driver or Driver/Coordinator or administrative experience, preferably in a Transportation Department
  • Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers
  • One year of experience working with the frail, elderly population is preferred
  • Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public
  • Must be able to multitask and have effective record keeping skills
  • Must be knowledgeable in computer applications and software
  • Knowledge of principles, practices, and of safety requirements pertaining to the Transportation industry
  • Ability to work independently with minimal supervision

We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.

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