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Service Advisor Assistant Service Manager Jobs (NOW HIRING)

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

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How much do service advisor assistant service manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for service advisor assistant service manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor Assistant Service Manager, and why are they important?

To thrive as a Service Advisor Assistant Service Manager, you need a solid understanding of automotive service procedures, customer service experience, and often a relevant associate's degree or certification. Familiarity with dealership management software, scheduling tools, and repair order systems is typically required. Strong interpersonal, problem-solving, and organizational skills help build client trust and manage workflow efficiently. These skills are essential to ensure smooth operations, high customer satisfaction, and effective coordination between service teams and clients.

How does a Service Advisor Assistant Service Manager typically collaborate with technicians and parts departments to ensure efficient vehicle repairs?

As a Service Advisor Assistant Service Manager, you play a key role in coordinating communication between customers, technicians, and the parts department. You will often review repair orders with technicians to clarify issues, prioritize work, and ensure all necessary parts are available to avoid delays. Building strong relationships with these teams helps resolve challenges quickly, maintain workflow efficiency, and provide a positive service experience for customers. This collaborative approach is essential for meeting service targets and customer satisfaction goals.

What is a Service Advisor Assistant Service Manager?

A Service Advisor Assistant Service Manager is a professional in the automotive industry who supports the service manager and service advisors in managing customer service operations at an auto dealership or service center. Their responsibilities typically include assisting with customer inquiries, scheduling service appointments, coordinating with technicians, and ensuring that repair orders are processed efficiently. They act as a liaison between customers and the service department, helping to ensure a positive experience for clients while maintaining workflow and productivity in the service area. This role is key to maintaining customer satisfaction and streamlining service processes.

What is the difference between Service Advisor Assistant Service Manager vs Service Advisor?

AspectService Advisor AssistantService Manager
Primary RoleSupports service advisors with customer communication and administrative tasksOversees the entire service department, manages staff, and ensures customer satisfaction
Required CredentialsHigh school diploma or equivalent; some certifications preferredHigh school diploma; often additional management or technical certifications
Work EnvironmentCustomer service area within auto repair shops or dealershipsService department management office and workshop oversight
Typical TasksScheduling, customer follow-up, administrative supportStaff supervision, process improvement, customer relations management

The Service Advisor Assistant primarily supports customer interactions and administrative duties, while the Service Manager oversees the entire service department, including staff and operations. Both roles require customer service skills, but the Service Manager has broader responsibilities and often more advanced certifications.

What cities are hiring for Service Advisor Assistant Service Manager jobs? Cities with the most Service Advisor Assistant Service Manager job openings:
What states have the most Service Advisor Assistant Service Manager jobs? States with the most job openings for Service Advisor Assistant Service Manager jobs include:

Service Advisor

Herb Chambers Ford

Braintree, MA โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
  • Competitive Pay
  • Health Insurance
  • PTO & Sick Leave
  • 401(K)

Service Advisor Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Service Advisor Requirements:
  • Previous experience at a Ford dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude
  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.