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Service Advisor Assistant Service Manager Jobs (NOW HIRING)

Allstate Peterbilt group

Service Advisor

Williston, ND · On-site

Coordinate timely paperwork processing. * Assist with any warranty inquires. * Assist Service Manager and/or Shop Foreman with special reports or work. Service Advisor Qualifications: * High school ...

Premier Truck Group

Service Advisor

Fort Worth, TX

Service Advisor Responsibilities : Responsible for greeting customers coming into the service ... Assistant Service Manager Inspect each departing job for quality and cleanliness Finalizes ...

Premier Truck Group

Service Advisor

Kansas City, MO · On-site

Service Advisor Responsibilities : Responsible for greeting customers coming into the service ... Assistant Service Manager Inspect each departing job for quality and cleanliness Finalizes ...

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How much do service advisor assistant service manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for service advisor assistant service manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor Assistant Service Manager, and why are they important?

To thrive as a Service Advisor Assistant Service Manager, you need a solid understanding of automotive service procedures, customer service experience, and often a relevant associate's degree or certification. Familiarity with dealership management software, scheduling tools, and repair order systems is typically required. Strong interpersonal, problem-solving, and organizational skills help build client trust and manage workflow efficiently. These skills are essential to ensure smooth operations, high customer satisfaction, and effective coordination between service teams and clients.

How does a Service Advisor Assistant Service Manager typically collaborate with technicians and parts departments to ensure efficient vehicle repairs?

As a Service Advisor Assistant Service Manager, you play a key role in coordinating communication between customers, technicians, and the parts department. You will often review repair orders with technicians to clarify issues, prioritize work, and ensure all necessary parts are available to avoid delays. Building strong relationships with these teams helps resolve challenges quickly, maintain workflow efficiency, and provide a positive service experience for customers. This collaborative approach is essential for meeting service targets and customer satisfaction goals.

What is a Service Advisor Assistant Service Manager?

A Service Advisor Assistant Service Manager is a professional in the automotive industry who supports the service manager and service advisors in managing customer service operations at an auto dealership or service center. Their responsibilities typically include assisting with customer inquiries, scheduling service appointments, coordinating with technicians, and ensuring that repair orders are processed efficiently. They act as a liaison between customers and the service department, helping to ensure a positive experience for clients while maintaining workflow and productivity in the service area. This role is key to maintaining customer satisfaction and streamlining service processes.

What is the difference between Service Advisor Assistant Service Manager vs Service Advisor?

AspectService Advisor AssistantService Manager
Primary RoleSupports service advisors with customer communication and administrative tasksOversees the entire service department, manages staff, and ensures customer satisfaction
Required CredentialsHigh school diploma or equivalent; some certifications preferredHigh school diploma; often additional management or technical certifications
Work EnvironmentCustomer service area within auto repair shops or dealershipsService department management office and workshop oversight
Typical TasksScheduling, customer follow-up, administrative supportStaff supervision, process improvement, customer relations management

The Service Advisor Assistant primarily supports customer interactions and administrative duties, while the Service Manager oversees the entire service department, including staff and operations. Both roles require customer service skills, but the Service Manager has broader responsibilities and often more advanced certifications.

What cities are hiring for Service Advisor Assistant Service Manager jobs? Cities with the most Service Advisor Assistant Service Manager job openings:
What states have the most Service Advisor Assistant Service Manager jobs? States with the most job openings for Service Advisor Assistant Service Manager jobs include:
Service Advisor Assistant Service Manager jobs near you
Experienced Automotive Service Advisor / Assistant Service Manager - Dover Chevy

Experienced Automotive Service Advisor / Assistant Service Manager - Dover Chevy

HERTRICH Family of Automobile Dealerships

Dover, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Hertrich rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

78th of 138 rated car dealerships

Job description

Experienced Automotive Service Advisor / Assistant Service Manager Full-Time | Hertrich Family of Automobile Dealerships
Step Into a leading role in Automotive Service. Grow With One of the Region's Best.
The Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career.
If you thrive in a fast-paced environment, value high standards, and want long-term growth with a respected dealership group, this is your opportunity.
Why Hertrich?
  • Family-owned and operated for over 60 years
  • 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states
  • Industry leader with proven stability and growth
  • Strong community involvement supporting 90+ local organizations
  • Entrepreneurial culture focused on performance and excellence
  • Clear pathways into growth, success and career advancement

What We Offer:
  • Competitive salary with performance opportunity
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, and personal/sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts

What You'll Do:
  • Deliver a professional, high-quality service experience from check-in to completion
  • Greet service customers and manage inbound service calls
  • Schedule appointments and communicate service timelines
  • Present repair and maintenance estimates clearly and confidently
  • Coordinate repair orders with Technicians and monitor workflow
  • Recommend additional services when appropriate
  • Support daily service operations and administrative processes (training provided to prepare you for Service Management)
  • Help maintain parts inventory and enforce service policies
  • Perform additional responsibilities as needed

What We're Looking For:
  • 2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
  • Proven customer service and sales/up-selling skills
  • Strong communication, organization, and follow-through
  • Comfortable with computers and dealership service systems
  • High School Diploma or GED required
  • Valid driver's license with a clean or near-clean driving record
  • Flexible availability, including evenings and Saturdays

Build Your Future with Hertrich
At Hertrich, we don't just fill positions-we develop leaders. If you're ready to grow, lead, and make an impact with a company that values excellence, we want to hear from you.
Apply today and take the next step in your service career.
Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace. We are committed to an inclusive environment where all team members can succeed

Apply