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Service Admin Assistant Jobs in California (NOW HIRING)

Snr Admin Assistant

Lake Forest, CA ยท On-site

$19 - $25.50/hr

About the job Snr Admin Assistant Snr Admin Assistant requires: * Bachelor's Degree from accredited ... Exceptional customer service skills * Excellent interpersonal and communication skills (written and ...

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Customer Service Admin

Orange, CA ยท On-site

$19 - $25.25/hr

Contracts * Assist customers and service personnel with obtaining all necessary information to complete a contract proposal. * Prepare new service and preventive maintenance contracts for ...

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Customer Service Admin

Orange, CA ยท On-site

$19 - $25.25/hr

Contracts * Assist customers and service personnel with obtaining all necessary information to complete a contract proposal. * Prepare new service and preventive maintenance contracts for ...

Admin Assistant

Calabasas, CA ยท On-site

$19 - $25.50/hr

... customer service skills Proactive - ask questions Keywords: Education: Bachelor's degree or ... GOOGLE SUITE EXCELLENT COMMUNICATION SKILLS ADMIN ASSISTANT

Admin Assistant

Calabasas, CA ยท On-site

$19 - $25.50/hr

... customer service skills Proactive - ask questions Keywords: Education: Bachelor's degree or ... GOOGLE SUITE EXCELLENT COMMUNICATION SKILLS ADMIN ASSISTANT

Admin Assistant

Folsom, CA ยท On-site

$25/hr

Escrow Admin Assistant Contract (3 month covering a leave) | Folsom, CA | $25/hr | Fully Onsite Our ... The ideal candidate is dependable, customer-service-oriented, and comfortable wearing multiple hats ...

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Showing results 1-20

Service Admin Assistant information

What is the difference between Service Admin Assistant vs Customer Service Representative?

AspectService Admin AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic administrative trainingHigh school diploma; customer service or communication training often preferred
Work EnvironmentOffice settings, administrative departments, service centersCall centers, retail, service desks, online support
Employer & IndustryService industries, maintenance, repair, hospitalityRetail, telecommunications, banking, hospitality
Search & Comparison IntentRoles involving administrative support within service industriesCustomer interaction and support roles

The Service Admin Assistant primarily handles administrative tasks related to service operations, while the Customer Service Representative focuses on direct customer interactions. Both roles require communication skills, but the Service Admin Assistant emphasizes administrative support, whereas the Customer Service Representative emphasizes customer engagement and problem-solving.

What cities in California are hiring for Service Admin Assistant jobs?

Cities in California with the most Service Admin Assistant job openings:

Infographic showing various Service Admin Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service & Admin Assistant ZA

San Francisco, CA โ€ข On-site

Simera
Online Marketplacesย โ€ขย 51 - 200 employees

$20 - $26/hr

Other

Posted 5 days ago


Job description

Customer Service & Admin Assistant

We are seeking a highly organized, proactive, and customer-focused Customer Service & Admin Assistant to provide excellent customer support while assisting with daily administrative and operational tasks. The ideal candidate is a strong communicator who can manage customer inquiries, maintain accurate records, coordinate schedules, and support internal teams while ensuring a professional and positive customer experience.

Responsibilities
  • Respond to customer inquiries through email, phone, chat, and other communication channels.
  • Provide accurate information and timely solutions to customer questions and concerns.
  • Handle customer requests, complaints, and follow-ups in a professional and empathetic manner.
  • Escalate complex customer issues to the appropriate team when necessary.
  • Maintain accurate records of customer interactions, requests, and resolutions.
  • Manage calendars, appointments, meetings, and scheduling requests.
  • Organize and maintain digital files, documents, records, and databases.
  • Perform data entry and update customer and administrative information.
  • Prepare and update reports, spreadsheets, documents, and presentations.
  • Monitor administrative tasks, deadlines, and follow-ups to ensure timely completion.
  • Coordinate information and requests between customers, internal teams, and external contacts.
  • Assist with invoices, expenses, orders, and other administrative processes when required.
  • Support onboarding, internal projects, and other operational activities.
  • Identify recurring customer or administrative issues and communicate them to the appropriate teams.
  • Maintain confidentiality when handling customer, employee, and company information.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail and accuracy.
  • Strong organizational and time-management skills.
  • Strong problem-solving and active listening abilities.
  • Ability to manage multiple customer and administrative tasks simultaneously.
  • Strong follow-up and task-management skills.
  • Proficiency with Google Workspace or Microsoft Office.
  • Comfortable using CRM systems, spreadsheets, calendars, email, chat, and other digital tools.
  • Ability to communicate professionally with customers and internal teams.
  • Ability to work independently and take initiative.
  • Professional, reliable, empathetic, and proactive approach.
Requirements
  • Previous experience in customer service, administrative support, office administration, virtual assistance, or a similar role.
  • Experience handling customer inquiries and administrative tasks.
  • Experience using CRM systems, spreadsheets, calendars, or other business software.
  • Strong computer and digital skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work independently and collaborate effectively with remote teams.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, organized, dependable, and customer-oriented attitude.
  • English proficiency is required if the position involves supporting English-speaking customers, clients, or teams.

By applying to this position, we'll create your Simera Professional Key (SPK) โ€” a unique key that helps you connect with employers, stand out, and secure the right match.