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Service Account Manager Jobs in Sutton, MA (NOW HIRING)

TransPerfect

Account Manager

Boston, MA · On-site

TransPerfect provides a full array of language and business support services, including translation ... The position of Account Manager is responsible for developing new business relationships and ...

B-Stock

Junior Account Manager

Boston, MA · Hybrid

$27.88 - $33.65/hr

... Services/Mediation. * Track client requests, internal action items, deadlines, and follow-ups ... the Account Management team. MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES * 1+ years of ...

R.P. Marzilli & Company

Account Manager

Medway, MA · On-site

$70 - $90/hr

## Account ManagerApplylocations: MA, Medwaytime type: Full timeposted on: Posted 7 Days Agojob ... Customer service oriented and drive to maintain a portfolio of highly satisfied customers*

New

B-Stock

Junior Account Manager

Boston, MA · On-site

$27.88 - $33.65/hr

... Services/Mediation. * Track client requests, internal action items, deadlines, and follow-ups ... the Account Management team. MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES * 1+ years of ...

Black Spectacles

B2C Account Manager

Boston, MA · Remote

$60K - $80K/yr

Handle a limited volume of customer service tickets (approximately 10% of the role) that are not ... Bachelor's degree * 2 to 4+ years of account management experience with a sales component

Black Spectacles

B2C Account Manager

Boston, MA · Remote

$60K - $80K/yr

Handle a limited volume of customer service tickets (approximately 10% of the role) that are not ... Bachelor's degree * 2 to 4+ years of account management experience with a sales component

ProVia LLC

Sales Account Manager

Boston, MA · On-site

$75K - $95K/yr

Sales Account Manager Don't just earn a living! Experience the pride of joining a growing company ... Travel within designated territory daily to service current and potential new customers by vehicle.

ProVia

Sales Account Manager

Boston, MA · On-site

$75K - $95K/yr

Sales Account Manager Don't just earn a living! Experience the pride of joining a growing company ... Travel within designated territory daily to service current and potential new customers by vehicle.

Nichols College

Financial Account Manager

Dudley, MA · On-site

$52 - $76/hr

and the job listing Expires on September 26, 2026 Full-Time Job Accounting, Data Analytics, Economics & Finance The Account Manager is responsible for the day-to-day servicing of existing clients in ...

New

The CCS Companies

Associate Account Manager

Norwood, MA

$139K - $144K/yr

QUALIFICATIONS: * 2+ years of Account Management or equivalent, client service experience. * Outstanding written and verbal communication skills. * Able to demonstrate basic proficiency in analyzing ...

Informa

Account Manager, Portfolio

Newton, MA · On-site

The Account Manager, Portfolio position is part of the Global Portfolio Sales team at Informa ... AI Software and Services * Application Development Preferred Qualifications * 3+ years of ...

Varonis

Technical Account Manager

Boston, MA · Remote

To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service ...

Elevation3D

Senior Account Manager

Shrewsbury, MA · On-site

The Senior Account Manager (SAM) serves as the primary liaison between clients and internal teams ... Educate clients on company services, new programs, and strategic offerings to enhance business ...

Winchester Interconnect

Key Account Manager

CT · On-site

Their responsibility is to own and manage the account including all customer service related tasks associated with their assigned accounts including maintaining strong, long-lasting customer ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Sutton, MA

Service Account Manager information

See Sutton, MA salary details

$35K

$71.4K

$151K

How much do service account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service account manager in Sutton, MA is $71,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $85,200.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Sutton, MA are hiring for Service Account Manager jobs?

Cities near Sutton, MA with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Sutton, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $71,370 per year, or $34.3 per hour.

Account Manager

Transperfect Gaming Solutions

Boston, MA • On-site

Full-time

Re-posted 25 days ago

Job description

Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities:
  • Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
  • Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
  • Generate daily mailings to prospective clients using updated and accurate spreadsheets
  • Cold call prospective clients
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
  • Perform other special projects or duties when required

Who We Are Looking For:
  • Your experience includes:
  • Minimum Bachelor's degree
  • Excellent English communication (written and verbal) skills
  • Proven sales life cycle experience - lead generation through business closing
  • Proven track record in achieving sales targets
  • Excellent problem-solving and analytical skills
  • Strong interpersonal skills
  • Effective time management skills

Apply