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Service Account Manager Jobs in Sutton, MA (NOW HIRING)

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

They are directly responsible for the day-to-day servicing needs of Lockton Northeast Clients under the general guidance of the Unit Manager, Account Executive and/or Client Executive. Overall ...

Account Manager

Boston, MA · On-site +1

$165K - $175K/yr

The Account Manager is responsible for growth and expansion of direct sales and profit margins ... Must be able to partner effectively with Sales Managers, PLT members, Customer Service Technicians ...

Account Manager

Boston, MA · On-site

$350K/yr

We are seeking an Account Manager who will be responsible for selling and presenting Varonis' products and services to current and net-new prospective enterprise accounts. The Varonis Account Manager ...

Account Manager

Boston, MA · On-site

$165K - $175K/yr

The Account Manager is responsible for growth and expansion of direct sales and profit margins ... Must be able to partner effectively with Sales Managers, PLT members, Customer Service Technicians ...

The role focuses on executing service delivery, delivering operational excellence, implementing ... Customer & Account Leadership - * *Manage relationships with clients by ensuring a high level of ...

The role focuses on executing service delivery, delivering operational excellence, implementing ... Customer & Account Leadership - * *Manage relationships with clients by ensuring a high level of ...

The role focuses on executing service delivery, delivering operational excellence, implementing ... Customer & Account Leadership - * *Manage relationships with clients by ensuring a high level of ...

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Scientific customer service experience, ideally as a field applications specialist, is preferred.

Account Manager

Boston, MA · On-site

$85K - $110K/yr

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Scientific customer service experience, ideally as a field applications specialist, is preferred.

Account Manager

Boston, MA · On-site +1

$85K - $110K/yr

The Account Manager is responsible for managing and growing a portfolio of customer accounts across ... Scientific customer service experience, ideally as a field applications specialist, is preferred.

Company Description The New England Team is a marketing and management firm servicing the Metrowest ... account manager, retail manager, retail assistant manager, public relations, public speaking ...

Account Manager

Boston, MA · On-site

$95K/yr

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage ... Alliant is changing the way our clients approach risk management and benefits, so they can ...

Company Description The New England Team is a marketing and management firm servicing the Metrowest ... account manager, retail manager, retail assistant manager, public relations, public speaking ...

Account Manager

Stafford, CT · On-site

$60 - $90/hr

... services enable customers to reduce the time required to develop new products and bring them to ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

New

SUMMARY Responsible for providing customer service and overall service of assigned customers and/or ... Participates in the claims process as directed by management, including claim submission, follow-up ...

Showing results 21-40

Service Account Manager information

See Sutton, MA salary details

$35K

$71.4K

$151K

How much do service account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service account manager in Sutton, MA is $71,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $85,200.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Sutton, MA are hiring for Service Account Manager jobs?

Cities near Sutton, MA with the most Service Account Manager job openings:

Infographic showing various Service Account Manager job openings in Sutton, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $71,370 per year, or $34.3 per hour.

Account Manager

Rent-A-Center

Worcester, MA • On-site

$19.05 - $19.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

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Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour ?
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Position Summary
If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
Key Responsibilities
• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines
Qualifications
• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills
Physical Requirements
• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time
Schedule & Work Environment
• Full-time, Monday-Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing
Benefits
• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off
• Medical, dental, vision, life & disability insurance
• Industry leading 401(k) with company match
• Flexible Spending & Health Savings Accounts
• Supplemental and voluntary insurance options
Equal Opportunity Employer
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.