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Service Account Manager Jobs in Calgary, AB (NOW HIRING)

Inside Channel Account Manager

Calgary, AB · On-site

CA$120K - CA$125K/yr

The Emerging Channel Account Manager will be responsible for facilitating both non-touch and ... Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services ...

Inside Channel Account Manager

Calgary, AB · On-site

CA$120K - CA$125K/yr

The Emerging Channel Account Manager will be responsible for facilitating both non-touch and ... Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services ...

... services have been thoroughly presented and the sales cycle successfully executed • Exhibit a ... accounts and submit all required documentation • Work with the installation team to ensure a ...

... services have been thoroughly presented and the sales cycle successfully executed • Exhibit a ... accounts and submit all required documentation • Work with the installation team to ensure a ...

Showing results 41-60

Service Account Manager information

See Calgary, AB salary details

$29K

$65.2K

$117K

How much do service account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service account manager in Calgary, AB is $65,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Calgary, AB are hiring for Service Account Manager jobs?

Cities near Calgary, AB with the most Service Account Manager job openings:

Infographic showing various Service Account Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $65,233 per year, or $31.4 per hour.

Account Manager - Subsurface Technologies - Southern Alberta

Cansel Survey Equipment Inc.

Calgary, AB

Full-time

Re-posted 24 days ago


Job description

Who we are?

Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary Cansel is currently seeking an Account Manager on our Subsurface Technologies team (pipe locating & camera inspection) in Alberta.

Position Summary

You will be responsible for consulting and selling Radiodetection & Pearpoint equipment to our potential and existing customers, in the utility, municipal, contractors, land surveyors, engineers, construction & mining segments. One of your key goals will be to help ensure your customers’ growth & success. Your time will be spent conducting face-to-face client meetings and performing site demos within your territory to your named accounts and prospecting for new ones. You will also be using your time to make outbound telephone calls & e-mail.

In this role, you will...

Strategic Sales:

  • Research and probe to gain a good understanding of customers’ needs and make product and service recommendations.
  • Conduct outbound telephone sales and correspond through e-mail
  • Conduct outside calls and Demonstrations to potential and existing customers
  • Participate in strategic account sales programs
  • Understand, position, and sell the full consumable portfolio of Cansel offerings (cross-selling)
  • Business Development:
  • Perform sales business development from an existing customer portfolio
  • Explore new growth opportunities to meet or exceed revenue targets
  • Manage existing accounts and achieve forecasted revenue targets
  • Work closely with the Remote Sales Manager and Territory Sales Team to identify opportunities and engage the appropriate resources to develop them
  • Work with the Sales Team on campaign-based projects
  • You will be part of the named accounts team collaborating with our Customer Service Team and Outside Sales Professionals
  • Maintain excellent customer service relations and activity records in Salesforce (CRM)

About you...

As a member of the Cansel Sales Team, the Account Manager should possess the following qualifications to be successful:

  • Experience with Pipe & Cable Locating and or Camera Inspection
  • Strong desire & genuine interest in our customers' business
  • Strong customer service, interpersonal communication, & telephone skills
  • Strong ambition to meet and exceed revenue targets
  • Ability to foster strong workplace relationships to create a positive work environment
  • Able to travel within your territory & do overnight sales trips when required
  • An energetic, initiative-taking individual able to work within a team environment and possesses the ability to work with minimal supervision
  • Ability to multi-task and prioritize work activities appropriately while remaining calm and upbeat in and at times fast paced
  • Have good time management skills

Bonus points

  • Field experience in general underground infrastructure
  • Mechanical aptitude
  • Knowledge of computer information systems, including Salesforce, Microsoft Office, or similar systems
  • Previous Sales or Customer Service Experience an asset

Why choose us?

In addition to the strong growth culture of the company, Cansel offers:

  1. Competitive compensation package.
  2. Uncapped Commission incentives for the sales team.
  3. Flexible extended health and dental benefits program.
  4. Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
  5. Access to Virtual Medical Care
  6. Access to Virtual Mental Health Services
  7. Employee Assistance Program (EAP)
  8. Access to on-line pharmacy
  9. Employee Share Ownership Plan
  10. Company vehicle program for Sales Reps.
  11. Peer to Peer Recognition Program
  12. Employee Referral Program.
  13. Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
  14. Exclusive discount offers on shopping, sports, movies, travel and more through Perkopolis.
  15. Preferred rates on some gym memberships.
  16. Generous long service reward program.
  17. Access to Luxury Corporate vacation properties
  18. Scholarship Program for Employee’s Children
  19. Corporate Fundraising events

** We thank all applicants for their interest. Only those selected for an interview will be contacted. We are committed to employment equity and welcome applications from all qualified individuals. **

Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.

All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.