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Service Account Manager Jobs in Edmonton, AB (NOW HIRING)

... Security Services, Fleet Services (IoT), VOIP) so that they can stay focused on growing their ... Account Management: Effectively manage medium business accounts (1-100 employees), ensuring ...

This role will focus on servicing existing customers and seeking new customers to contribute to revenue growth and strengthen market presence. The Account Manager is accountable for achieving sales ...

Company Description Veolia Group is a global leader in environmental services, operating across all ... Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at ...

We provide traffic control, on-street services and signage products and services across Canada ... As an Account Manager, you'll play a pivotal role in driving revenue growth by managing both new ...

Account Manager

Edmonton, AB · On-site

CA$90K/yr

The Account Manager is responsible for the overall sales and account management of the group purchasing services offering, including the planning, execution, and prioritization of assigned clients ...

Join Amrize as a Account Manager and help construct what's next. If you're ready to put your skills ... Works with CCLC to ensure appropriate product use and promote extra products and services.

We deliver environmentally conscious, technology-driven solutions and services to energy and ... B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the ...

The Hybrid Account Manager will promote, sell, increase, and preserve GFL Environmental Service Inc ... Prepare service agreements with knowledge of pricing, costs and equipment with input from the ...

Ideas with Intention zag (that is right, no capital) is a full-service, marketing and advertising ... With us, there is always room to grow, and we are currently looking for an Account Manager to do ...

Ideas with Intention zag (that is right, no capital) is a full-service, marketing and advertising ... With us, there is always room to grow, and we are currently looking for an Account Manager to do ...

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Co-ordinate with Customer Service and Operations to maintain customer service levels and ensure ...

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Co-ordinate with Customer Service and Operations to maintain customer service levels and ensure ...

Account Manager - Utilities Status: Regular, Full time Location: Edmonton, Alberta Reports to ... Years of Service Recognition Program. Come build your career with us, a growing network where our ...

Account Manager 60-65K base salary + uncapped monthly commission About Our Client: Our client is a ... Known for their technical expertise, exceptional service, and reliable supply, they provide the ...

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Service Account Manager information

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What are the most commonly searched types of Service Account jobs in Edmonton, AB? The most popular types of Service Account jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Service Account Manager jobs? Cities near Edmonton, AB with the most Service Account Manager job openings:
Infographic showing various Service Account Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Full-time

Re-posted 7 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 98 rated telecommunications companies


Job description

Join TELUS and Elevate Your Sales Career!
Are you a natural at building relationships and negotiating? Do you excel in critical thinking, communication, and delivering exceptional client experiences with innovative solutions for business owners? If so, TELUS has the perfect opportunity for you!
As an Account Manager, you are creative, resilient, and passionate about learning and exceeding sales goals. You find real solutions for small and medium business owners from our core Business products (Mobility, Fibre Internet, Business Security Services, Fleet Services (IoT), VOIP) so that they can stay focused on growing their business.
 
Why Choose TELUS SMB

  • Uncapped Commission: Earn competitive pay with uncapped commission potential and generous TELUS Shares contributions
  • Comprehensive Benefits: Enjoy comprehensive benefits from day one and a health spending account
  • Accelerate in Sales: Thrive in a high-velocity, winning-focused environment with top-notch training and development tools
  • Career Growth: Unlock opportunities for advancement into advanced sales or leadership roles within SMB or across TELUS
  • Personal Growth: Benefit from leading-edge training tools and supportive managers who care about your development
  • Fastest-Growing Segment: Join the industry's largest and fastest-growing Small Medium Business segment

Here's how

  • Account Management: Effectively manage medium business accounts (1-100 employees), ensuring continuous business development and growth
  • Sales Cycle Management: Oversee the entire sales cycle, from opportunity qualification to closing deals with clients (new prospects or existing clients)
  • Relationship Building: Provide exceptional buying experiences by cultivating strong relationships, identifying both current and future needs, and influencing key decision-makers
  • Trust-Based Relationships: Develop and maintain strong, trust-based relationships that align with TELUS' value proposition, ensuring long-term customer satisfaction and loyalty

What you bring

  • Passion for Growth: Show eagerness for learning and career growth
  • Positive Mindset: Bring a positive mindset and high energy level to the role
  • Relationship Building: Establish customer rapport and build relationships on the go
  • Entrepreneurial Spirit: Approach tasks with an entrepreneurial mindset and a focus on success
  • Time Management: Demonstrate discipline in time management, setting priorities, and achieving goals
  • Adaptability: Thrive in a high-performing and fast-paced environment with confident interpersonal and communication skills
  • Interpersonal Skills: Proficiency in interpersonal interactions, communication, teamwork, and virtual presentation abilities
    2 years experience as an Account Manager (preferred)

What TELUS employees say

Pay

Hours and flexibility

Workplace

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