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Service Account Manager Jobs in Washington (NOW HIRING)

Apex Water and Process

Account Manager

Washington, DC · On-site

  • PTO

Description Account Manager - Washington, D.C. and Surrounding Area WHY APEX WATER AND PROCESS ... Work onsite at customer locations to provide routine, day-to-day service to determine water ...

Sperber Landscape Companies

Account Manager

Sterling, VA · On-site

$75K - $85K/yr

Description About Community Landscape Services (CLS) Since 1993, Community Landscape Services has ... Position Overview We're seeking an experienced and client-focused Account Manager to manage a ...

FiscalNote

Account Manager

Washington, DC · On-site

$80K - $85K/yr

About the Position Our Account Managers embody leadership. FiscalNote AMs are responsible for ... Experience selling Professional Services alongside SaaS subscriptions * High performance in people ...

Havtech LLC

Account Manager

Columbia, MD · On-site

While supporting the MECCO mission to deliver exceptional customer service throughout the sale and ... Utilizes account management processes for target customers. * Develops and implements specific ...

HUB

Account Manager

Annapolis, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The selected individual will be responsible for servicing assigned middle market commercial ... Apply today! *LI-AM Department Account Management & Service Required Experience: 2-5 years of ...

Price Modern, LLC

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Position includes aspect of Sales, Customer Service, Project Management and Design (with correct skill set). The Account Manager may work independently or with an Account Executive based on the size ...

Price Modern

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Position includes aspect of Sales, Customer Service, Project Management and Design (with correct skill set). The Account Manager may work independently or with an Account Executive based on the size ...

Instrata

Account Manager

Chantilly, VA · On-site

Whether it's growing accounts, solving challenges, or ensuring client satisfaction, you'll be at ... Become a subject matter expert on our services, industry, and competitive landscape. * Manage ...

Kastle Systems

Account Manager

Falls Church, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... best service provider and to ensure that their security the most effective, efficient and ... all managed accounts. Cross-Functional Collaboration • Collaborate with Business Development ...

Shepherd Electric Supply

Account Manager

Sterling, VA · On-site

$40K - $60K/yr

Manages the service or sale of a portfolio of accounts. * Estimates and analyzes records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments ...

Price Modern

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Position includes aspect of Sales, Customer Service, Project Management and Design (with correct skill set). The Account Manager may work independently or with an Account Executive based on the size ...

HUB International Limited

Account Manager

Annapolis, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The selected individual will be responsible for servicing assigned middle market commercial ... Apply today! *LI-AM Department Account Management & Service Required Experience: 2-5 years of ...

Kazi Inc

Be Seen First

Account Manager

Vienna, VA · On-site

Manage a portfolio of accounts and provide exceptional customer service. * Conduct regular client ... meetings to understand their needs and provide tailored solutions. * Collaborate with internal ...

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Showing results 41-60

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Washington

Service Account Manager information

See Washington salary details

$37.9K

$77.3K

$163.7K

How much do service account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service account manager in Washington is $77,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities in Washington are hiring for Service Account Manager jobs? Cities in Washington with the most Service Account Manager job openings:
Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,335 per year, or $37.2 per hour.

Account Manager- Service/Repair (Washington, DC)

TK Elevator

College Park, MD • On-site

$71K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 hours ago

TK Elevator rating

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers

Job description

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Who we are
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world's leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company's most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE - move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Account Manager- Service & Repair in Washington, DC.
Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
ESSENTIAL JOB FUNCTIONS:
  • Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
  • Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
  • Develops capital plans for customers to address their short- and long-term building needs.
  • Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
  • Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
  • Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
  • Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

Who we are looking for
EDUCATION & EXPERIENCE:
  • Bachelor's degree or equivalent experience required.
  • Minimum 1 year of business-to-business sales experience is required.
  • Strong attention to detail with proactive follow-up skills.
  • Demonstrated success in a fast-paced environment.
  • Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
  • Excellent time management, organizational, and presentation skills.
  • Salesforce experience. (preferred)
  • Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

What we offer
Salary range $71,000-$91,100. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:
  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
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