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Service Account Manager Jobs in Texas (NOW HIRING)

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Service Account Manager information

See Texas salary details

$31.2K

$63.6K

$134.6K

How much do service account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service account manager in Texas is $63,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What are the most commonly searched types of Service Account jobs in Texas?

The most popular types of Service Account jobs in Texas are:

What cities in Texas are hiring for Service Account Manager jobs?

Cities in Texas with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,614 per year, or $30.6 per hour.

Service Account Manager - Aerial

Prism Electric

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Prism Electric rating

7.0

Company rating: 7.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Service Account Manager - Aerial | Prism Electric
Join a Team That Powers Progress
Prism Electric is one of the most successful open-shop electrical contractors in the region, proudly serving Texas and Oklahoma. Headquartered in Garland, Prism has built a reputation for excellence in every area of electrical construction-from design-build projects to large-scale industrial, commercial, government, institutional, and electrical service work.
Our success is powered by our people. With world-class technical experts, long-standing industry relationships, and a commitment to innovation, Prism Electric continues to deliver exceptional results and drive the future of electrical construction. When you join Prism, you're not just building projects-you're building a career with one of the industry's most respected teams.
The Service Account Manager - Aerial will be responsible for developing, pursuing, estimating, and managing service opportunities that utilize Prism Electric's aerial and bucket-truck capabilities. This individual will build relationships with new and existing customers, identify recurring and project-based aerial electrical work, and help maintain a strong pipeline of opportunities for Prism's bucket-truck operators and service teams.
Responsibilities:
  • Sales, business development, estimating, and production management of aerial and bucket-truck service work that meets or exceeds margin standards.
  • Proactively identify, pursue, and develop new opportunities that utilize Prism Electric's bucket-truck operators and aerial service capabilities.
  • Develop a consistent pipeline of aerial electrical service work with commercial, industrial, municipal, institutional, property management, and other applicable customers.
  • Pursue opportunities involving exterior and site lighting, parking lot and pole lighting, signage electrical service, lighting maintenance, troubleshooting, repairs, retrofits, and other elevated electrical work requiring bucket-truck capabilities.
  • Develop and maintain personal, long-term relationships with customers, facility managers, property managers, general contractors, municipalities, and other potential sources of aerial service work.
  • Conduct business and customer relations in a way that is above reproach and consistent with Prism Electric's core values.
  • Maintain proactive involvement with customers by identifying upcoming maintenance needs, potential repairs, upgrades, and future service opportunities.
  • Provide timely and professional responses to customer service requests, emergency needs, estimates, and project opportunities.
  • Diligently pursue new customers and expand existing accounts along targeted vertical markets.
  • Support business development efforts with timely responses to leads, customer inquiries, bid opportunities, and requests for proposals.
  • Conduct site visits and evaluate potential aerial service projects to determine labor, equipment, material, scheduling, and safety requirements.
  • Prepare estimates, proposals, scopes of work, and pricing for aerial and bucket-truck service opportunities.
  • Coordinate scheduling and deployment of bucket-truck operators, electricians, equipment, and materials to meet customer expectations.
  • Track sales activity, proposals, awarded work, backlog, margins, labor utilization, and customer activity.
  • Maintain exceptional customer service throughout the entire process, from initial contact and estimating through project completion and follow-up.
  • Work closely with Prism's Service leadership and field teams to ensure bucket-truck resources are effectively utilized and customer commitments are met.
  • Identify opportunities to convert one-time service customers into recurring maintenance and long-term account relationships.
  • Encourage good habits and support continuous improvement throughout the department.
  • Take a leadership approach to growing and developing technicians and bucket-truck operators within the department.
  • Train, supervise, support, and motivate Prism's workforce as needed.
  • Maintain a productive workforce possessing the necessary skills, expertise, and drive to meet production schedules, customer expectations, and deadlines.
Requirements:
  • Proven sales, business development, account management, or electrical service management experience.
  • Experience developing and maintaining customer relationships and generating new service opportunities.
  • Knowledge of electrical service work involving aerial lifts, bucket trucks, exterior lighting, site lighting, pole-mounted equipment, and related electrical systems strongly preferred.
  • Proven people management, process management, and performance management skills.
  • Knowledge of budgeting and forecasting, employee motivation and training, leadership, customer acquisition, and customer relations.
  • Strong understanding of estimating, labor requirements, material costs, equipment utilization, margins, and service-job profitability.
  • Ability to independently prospect for new customers and develop a sustainable pipeline of aerial service work.
  • Strong networking, relationship-building, negotiation, and closing skills.
  • Excellent time management skills with the ability to multi-task and prioritize work.
  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong budget tracking, labor tracking, and scheduling skills.
  • Proficiency in information analysis, estimating, proposal development, and budget setup.
  • Working knowledge of applicable electrical and jobsite safety requirements.
  • Texas Journeyman Electrician License preferred.
  • Valid driver's license and ability to travel locally to customer and project locations as required.
Benefits:
  • Medical, Dental, and Vision Insurance
  • Short- and Long-Term Disability
  • Accident and Hospital Indemnity Insurance
  • Basic and Voluntary Life Insurance
  • 401(k) with Company Match
  • PTO
  • Paid Holidays
  • Referral Bonus Program
  • Electrical schooling paid for, with other educational and professional development opportunities available.

Our people are the heart of our mission. We live by our core values: Character First, Total Accountability, Performance Culture, and a Winning Attitude. These aren't just words-they're the foundation of how we work, grow, and succeed together.
Whether you're building relationships with a new customer, developing recurring service work, or helping our field teams deliver for an existing account, Prism offers a place to thrive, contribute, and make a real impact. Come build something extraordinary with us.
CONTACT:
Prism Electric is an Equal Opportunity Employer. Prism Electric considers qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, citizenship, or any other legally protected class. Prism's Equal Employment Opportunity policy applies to all aspects of employment.

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