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Service Account Manager Jobs in Austin, TX (NOW HIRING)

Brandability Inc

Account Manager

Austin, TX · On-site

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership ...

Brandability

Account Manager

Austin, TX · On-site

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership ...

Brandability Inc

Account Manager

Austin, TX

Description The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in ...

Alphabe Insight Inc

Service Account Assistant

Austin, TX · On-site

$40K - $45K/yr

Beloform Craft is seeking a Service Account Assistant to support the coordination and day-to-day management of client accounts. In this role, you will work closely with clients and internal team ...

Convergint

Service Account Executive

Austin, TX · On-site

As a Service Account Executive, you are a part of a dynamic sales team that allows you to grow as ... Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Austin, TX

Service Account Manager information

See Austin, TX salary details

$33.2K

$67.7K

$143.2K

How much do service account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service account manager in Austin, TX is $67,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Austin, TX are hiring for Service Account Manager jobs?

Cities near Austin, TX with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $67,681 per year, or $32.5 per hour.

Sr. Service Account Manager

Chamberlin Roofing and Waterproofing

Austin, TX • On-site

Full-time

Re-posted 13 days ago

Job description

Application Instructions
To be considered an applicant for this position you must complete the entire online application. This process should take between 10 and 15 minutes to complete. Thanks for considering a career opportunity at Chamberlin Roofing and Waterproofing.
Position Description
  • The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce.
  • SSAM will be responsible for his team of SAM's, RPE, and SA-T. They are the SSAM's direct reports. Their sales, activity, etc. are the SSAM's direct responsibility to monitor and grow the team (customer share).
  • Responsibilities include but are not limited to: field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change order management and association involvement (on committees within associations).
  • As the SSAM they will be responsible for contract
    scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings.
  • Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.)
  • The SSAM will be responsible for sales of remedial work of $150k jobs and greater.

Position Requirements
Experience: If applicant does not have a four-year degree, they must have a minimum of ten (10) years construction experience with at least five (5) years of estimating experience
Skills: Estimating software proficiency, Microsoft office, English speaking, bilingual preferred
Abilities/Requirements:
    • Must meet all requirements of SAM
    • Ability to interpret, understand and train others on construction documents
    • Understand specific construction items (as listed in Job Description)
    • Exceptional written and oral communication skills
    • Problem solving and dispute resolution skills
    • Strong work ethic/self-starter
    • Advanced negotiation and relationship building skills (has current client base)
    • Career ambition to move up within Chamberlin
    • Strong time management skills (able to help manage employees and projects)
    • Must have a valid driver's license
    • Must be authorized to work in the United States
    • Must be able to climb scaffolding, stairs, ladders (standing, stooping bending, lifting, etc.)
    • Must be able to lift 50lbs(including set up ladders) and work in inclement weather conditions

Education Required
    • Four-year college degree or equivalent work experience

Equal Opportunity Employer
Chamberlin Roofing and Waterproofing seeks and values people of all backgrounds because every employee, customer and business partner is important. Chamberlin is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy and related conditions, disability, protected veteran status, or genetic information. Chamberlin is committed to complying with EEOC, including those requirements set out in this link regarding employee rights.

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