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Service Account Manager Jobs in Rhode Island (NOW HIRING)

Alera Group

Personal Lines Account Manager

Warwick, RI · Hybrid

$55K - $75K/yr

Advise and service Personal Lines clients (home/auto/umbrella/flood and other PL), handling changes ... Lines P&C account management experience * Valid Massachusetts P&C License (required) * Strong ...

Stark Tech

Account Manager II

Providence, RI

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... We specialize in integrating systems, providing energy-efficient equipment and services, and ...

RISE GROUP INC

Senior Account Manager

Cranston, RI

As a Senior Account Manager, you will be focused on building strong, long-term relationships within ... Understanding of public procurement requirements for the energy services market including typical ...

Thielsch Engineering

Senior Account Manager

Cranston, RI · On-site

As a Senior Account Manager, you will be focused on building strong, long-term relationships within ... Understanding of public procurement requirements for the energy services market including typical ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Rhode Island

Service Account Manager information

See Rhode Island salary details

$32.8K

$66.9K

$141.5K

How much do service account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service account manager in Rhode Island is $66,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities in Rhode Island are hiring for Service Account Manager jobs?

Cities in Rhode Island with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,869 per year, or $32.1 per hour.

Commercial Lines Account Manager

Crossagency

East Providence, RI

Full-time

Re-posted 17 days ago

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Position Title: Commercial Lines Account Manager- small business
Position Summary: The Commercial Account Manager will , interact with existing & potential clients on a day-to-day basis
Job Responsibilities:
o Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business by account rounding
o Contribute to brokerage revenue goals by promoting and selling insurance products and services, rounding accounts.
o Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence
o Assess client needs and provide advice on appropriate coverage levels and products.
o Respond to telephone calls and correspondence from existing or potential customers in a timely manner
o Provide all customers with the appropriate products to mitigate risks and maintain a profitable book of business.
o Upsell additional product offerings to existing customers in order to increase sales opportunities and meet customer needs.
o Respond to customer complaints and resolve issues
o Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files.
o Attend continuing industry training programs as well as obtain necessary designations.
Qualifications:
Education - Bachelor's Degree or equivalent experience in the Commercial Insurance space
Required Job Skills
o A knowledge of Microsoft Office Suite , AMS experience a plus
o Strong customer service skills and communication skills (both verbal and written).

This position sits in Providence with ample parking at a brand new office.

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