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Service Account Manager Jobs in Rhode Island (NOW HIRING)

Jostens

Territory Sales & Account Manager

Providence, RI · On-site +1

$75K - $85K/yr

... service and account management within the defined territory. As a Sales & Account Manager, you are responsibility is to deliver on the divisional business plan within their territory. You will sell ...

Jostens

Territory Sales & Account Manager

Providence, RI

$75K - $85K/yr

... service and account management within the defined territory. As a Sales amp; Account Manager, you are responsibility is to deliver on the divisional business plan within their territory. You will ...

Hilbgroup

Benefits Account Manager

Cranston, RI · Hybrid

We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to ...

Hayward

Strategic Account Manager

Providence, RI · On-site

... and managing key Original Equipment Manufacturer (OEM) accounts. You'll leverage your deep ... service, to ensure successful product specification, order fulfillment, and a high level of ...

Stark Tech

Account Manager II

Providence, RI · On-site

$74K - $123K/yr

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... We specialize in integrating systems, providing energy-efficient equipment and services, and ...

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Showing results 21-40

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Rhode Island

Service Account Manager information

See Rhode Island salary details

$32.8K

$66.9K

$141.5K

How much do service account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service account manager in Rhode Island is $66,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities in Rhode Island are hiring for Service Account Manager jobs?

Cities in Rhode Island with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,869 per year, or $32.1 per hour.

Commercial Lines Account Manager

CivicMinds, Inc.

Providence, RI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Position - Commercial Lines Account Manager
Location- Providence, RI
Mode - Hybrid
My Client is looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment.
Job Responsibilities:
  • Service all aspects of our clients' insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
  • Gather information from clients and prepare applications for submission to insurance carriers
  • Prepare proposals and insurance summaries based on evaluation of client coverage needs
  • Process new business, renewals, endorsements, cancellations and rewrites
  • Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
  • Maintain accurate electronic client account records and adhere to agency procedures
  • Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:
  • Exceptional aptitude for customer service
  • Excellent time management skills and a sense of urgency
  • Proven hands-on experience with an in-depth understanding of Commercial Lines Coverages
  • Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
  • Minimum of three to five years in Commercial Lines Insurance either as a processer, customer service, or account manager (Wholesaler preferred)
  • Experience providing heavy supporting assistance to a book of business
  • Detail oriented with strong written and verbal communication skills
  • Outstanding team player and collaborator
  • Industry certifications such as CPCU, ARM, or CIC are a plus
  • In-depth technical knowledge of commercial lines coverages and exposures
  • Property & casualty license
  • Proficiency with Microsoft Office and electronic database software preferred
  • Upbeat attitude and problem-solving skills; able to work on a 2-to-3-person team to provide outstanding service

Compensation and Benefits:
  • Competitive compensation
  • Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time
  • Healthy, positive culture

Apply