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Service Account Manager Jobs in Indiana (NOW HIRING)

gaylor

Service Account Coordinator

Westfield, IN

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Carmel, IN · On-site

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

gaylor

Service Account Coordinator

Carmel, IN · On-site

This position is responsible for the day-to-day management and progression within Service. The Service Account Coordinator provides high-level customer support, scheduling coordination, and ...

RNR Kentucky

Account Manager

Clarksville, IN · On-site

Previous experience with customer service, account management, and collections. * Excellent ... communication skills - listening, understanding, and responding. * Detail oriented. QUALIFICATIONS:

GardaWorld

Account Manager

Kokomo, IN · On-site

$58K - $70K/yr

Join our dynamic team as a contract security services Account Manager in Kokomo, IN, where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts. You ...

GardaWorld

Account Manager

Kokomo, IN · On-site

$58K - $70K/yr

Join our dynamic team as a contract security services Account Manager in Kokomo, IN, where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts. You ...

GardaWorld

Account Manager

Kokomo, IN

$58K - $70K/yr

Join our dynamic team as a contract security services Account Manager in Kokomo, IN, where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts. You ...

GardaWorld

Account Manager

Kokomo, IN

$58K - $70K/yr

Join our dynamic team as a contract security services Account Manager in Kokomo, IN, where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts. You ...

GardaWorld

Account Manager

Kokomo, IN

$58K - $70K/yr

Join our dynamic team as a contract security services Account Manager in Kokomo, IN, where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts. You ...

InComm Payments

Responsibilities Customer Service & Account Support * Serve as the primary point of contact for Costco-related support inquiries * Manage and resolve support tickets, ensuring timely and effective ...

Denis Development

Account Manager

Indianapolis, IN · On-site

The Account Manager will be responsible for managing client accounts, ensuring customer ... Coordinate with internal teams to ensure timely and successful delivery of services. * Monitor ...

Denis Development

Account Manager

Indianapolis, IN · On-site

The Account Manager will be responsible for managing client accounts, ensuring customer ... Coordinate with internal teams to ensure timely and successful delivery of services. * Monitor ...

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Showing results 1-20

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Indiana

Service Account Manager information

See Indiana salary details

$31.9K

$65K

$137.5K

How much do service account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service account manager in Indiana is $64,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Account Manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a Service Account Manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

What jobs make 5000 a week without a degree?

Service Account Managers typically do not earn $5,000 a week without significant experience or specialized skills. High-paying roles that can reach this level without a degree include sales executives, real estate brokers, and certain entrepreneurial ventures, often requiring strong communication, sales skills, or industry knowledge. These positions may involve commission, bonuses, or profit sharing to achieve such earnings.

What is a Service Account Manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities in Indiana are hiring for Service Account Manager jobs? Cities in Indiana with the most Service Account Manager job openings:
Service Account Manager jobs near you
Service Account Coordinator

Service Account Coordinator

gaylor

Westfield, IN

Other

Posted 13 days ago

Gaylor Electric rating

7.2

Company rating: 7.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

44th of 78 rated construction

Job description

Job Title: Service Account Coordinator

Work Schedule & Location

  • In-office position, Monday through Friday
  • 7:00 a.m. to 4:00 p.m.

Scope of Work

The Service Account Coordinator plays a vital role in the success and overall organization of the office. This position is responsible for the day-to-day management and progression within Service.

The Service Account Coordinator provides high-level customer support, scheduling coordination, and relationship management while ensuring accurate communication between customers, field technicians, and internal teams. This role is highly email-focused, requires strong organizational and multitasking skills, and involves daily communication with field technicians. The Service Account Coordinator reports directly to the Service Manager.

Key Responsibilities

Customer & Account Management

  • Regular communication with customers.
  • Manage and maintain ongoing customer relationships through proactive, responsive, and collaborative communication
  • Update customers with service-related documents, deliverables, and technical notes (technotes)

Scheduling & Coordination

  • Monitor team email inboxes for new service work requests
  • Respond to customers with scheduled service dates and schedule changes in a timely manner
  • Communicate schedule updates and changes to both customers and field technicians
  • Coordinate and map service territory assignments to support efficient technician scheduling

Service Operations Support

  • Review the previous day’s work orders to confirm completion and accuracy
  • Ensure service activity is properly documented and communicated
  • Utilize Spectrum and other internal systems for scheduling, tracking, and account updates

Communication & Collaboration

  • Communicate daily with field technicians to coordinate work, address questions, and resolve scheduling issues
  • Maintain clear, professional, and positive communication with customers and internal teams
  • Support the Service Manager and department with special projects or additional tasks as assigned

Professional Skills & Workplace Expectations

  • Maintain a strong customer-focused mindset with an upbeat and positive attitude
  • Multitask effectively in a fast-paced, email-heavy office environment
  • Demonstrate strong organization, attention to detail, and follow-through

 

Minimum Requirements

Education

  • High school diploma, G.E.D., or equivalent combination of education and experience required

Experience & Skills

  • Previous experience in an office or administrative setting preferred
  • Strong multitasking and organizational skills
  • Excellent verbal and written communication skills
  • Comfortable working in a high-volume email environment
  • Proficient with computers and scheduling/account management software (Spectrum experience preferred)
  • Previous customer service, service coordination, dispatch experience preferred

What Gaylor Electric employees say

Pay

Benefits

Hours and flexibility

Workplace

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