Server Jobs in Atchison, KS (NOW HIRING)

Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company, a three-meal restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.
Position Overview
Reporting to Food & Beverage leadership, the Server Assistant / Host is a guest-facing service colleague responsible for supporting both the arrival experience and dining room service flow at The Town Company. This role may rotate between host responsibilities, such as welcoming guests, managing seating, supporting reservations, and creating a positive first impression, and server assistant responsibilities, such as supporting table maintenance, food delivery, clearing, resetting, and guest service needs.
The Town Company is a chef-driven restaurant within Hotel Kansas City, where warm hospitality, teamwork, and attention to detail are essential to the guest experience. The colleagues who thrive in this role are dependable, welcoming, organized, and comfortable supporting multiple priorities in a fast-paced, high-touch restaurant environment. This position is well-suited for someone who enjoys helping guests feel cared for, supporting colleagues, and learning the rhythm of elevated food and beverage service.
Key Responsibilities
Guest Experience & Service
• Welcome guests in a warm, professional, and attentive manner.
• Help create a positive first and last impression through genuine hospitality, eye contact, clear communication, and follow-through.
• Assist guests with questions about the restaurant, menu, hotel services, and local area as appropriate.
• Communicate wait times, seating updates, and guest needs clearly and professionally.
• Support guest satisfaction by observing the dining room, anticipating needs, and responding with urgency and care.
• Listen carefully to guest concerns or special requests and involve servers or management appropriately.
• Assist with special occasions, guest preferences, and service notes as directed by leadership.
Host & Reservation Support
• Greet arriving guests and support a smooth arrival and seating experience.
• Assist with reservations, walk-ins, waitlist management, and seating flow based on restaurant procedures.
• Maintain awareness of table availability, pacing, guest counts, and dining room activity.
• Seat guests according to service standards, guest needs, reservation notes, and operational direction.
• Communicate seating updates, guest preferences, special occasions, allergies, or timing needs to servers and managers.
• Maintain cleanliness, organization, and presentation of the host stand, menus, and guest-facing areas.
• Help ensure guests are acknowledged and cared for during arrival, wait, and departure moments.
Server Assistant & Dining Room Support
• Assist servers with food and beverage service to support a timely and polished dining experience.
• Preset tables, refill beverages, clear courses, remove soiled items, crumb or maintain tables as appropriate, and reset tables efficiently.
• Deliver food orders as directed, verifying accuracy, presentation, table numbers, seat positions, and guest needs when applicable.
• Maintain awareness of service pacing and communicate guest needs or table status updates to servers and leadership.
• Support cleanliness, sanitation, and organization of dining room stations, service areas, and workspaces.
• Assist with side work, opening duties, closing duties, and general cleaning tasks.
• Maintain working knowledge of the menu, service standards, table numbers, restaurant layout, and basic food and beverage offerings.
Safety, Sanitation & Compliance
• Follow all departmental policies, service procedures, sanitation standards, and safety expectations.
• Comply with company alcohol service policies and applicable liquor laws when supporting beverage service.
• Ensure proper use, care, and maintenance of equipment; report repair needs promptly.
• Confirm service ware condition and ensure items meet restaurant standards.
• Maintain cleanliness and organization of all assigned work areas.
• Report safety, guest, service, or equipment concerns promptly to management.
• Report for scheduled shifts on time and in compliance with uniform and appearance standards.
Collaboration & Operational Support
• Work closely with hosts, servers, expo, culinary, bar, and leadership teams to support smooth service flow.
• Communicate professionally and respectfully with guests, colleagues, and leaders.
• Support colleagues during busy periods by adjusting priorities and assisting where needed.
• Maintain composure, organization, and positive communication in a high-volume environment.
• Complete other duties as assigned by management.