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Server Shift Supervisor Jobs in Springfield, MA (NOW HIRING)

The Overlook

Server (Independent Living)

Charlton, MA · On-site

$15.50 - $22/hr

The Server may hold one of four different hats of responsibility, on different shifts as assigned by their supervisor, when on shift on different shifts as assigned by their supervisor: Busser, Food ...

Dave & Buster's, Inc.

Server

Manchester, CT · On-site

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Walk or stand 100% of shift. * Reach, bend and stoop frequently. The above statements are intended ...

Dave & Buster's

Server

Manchester, CT

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of ... Walk or stand 100% of shift. * Reach, bend and stoop frequently. The above statements are intended ...

Rein's Deli

Busser

CT · On-site

$16.35/hr

Checks w/ Blue Dot before starting shift; checks table assignment * Introduces self to Servers ... Performs other related duties and assignments as requested by the Store Supervisor JOB GOAL SUMMARY:

Rein's Deli

Busser

Vernon, CT · On-site

$16.35/hr

Checks w/ Blue Dot before starting shift; checks table assignment * Introduces self to Servers ... Performs other related duties and assignments as requested by the Store Supervisor JOB GOAL SUMMARY:

Greathorse

Food and Beverage Supervisor

Hampden, MA · On-site

$25/hr

Lead and support servers, bartenders, hosts, and food runners * Ensure excellent customer service ... Handle customer concerns and resolve service issues professionally * Assist with shift coordination ...

Greathorse

Food and Beverage Supervisor

Hampden, MA · On-site

Lead and support servers, bartenders, hosts, and food runners * Ensure excellent customer service ... Handle customer concerns and resolve service issues professionally * Assist with shift coordination ...

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Server Shift Supervisor information

See Springfield, MA salary details

$6

$21

$53

How much do server shift supervisor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for server shift supervisor in Springfield, MA is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.94 per hour, depending on experience, location, and employer.

What is the difference between Server Shift Supervisor vs Server Manager?

AspectServer Shift SupervisorServer Manager
ResponsibilitiesOversees daily server operations, manages staff during shifts, ensures customer satisfactionManages multiple restaurant locations, develops policies, oversees overall service quality
CredentialsHigh school diploma, experience in food service, leadership skillsSimilar credentials, often with additional management training or certifications
Work EnvironmentRestaurant floor, during shifts, fast-pacedOffice or restaurant management setting, strategic planning
Industry UsageCommonly used in restaurants and hospitalityUsed in larger restaurant chains or hospitality businesses

The main difference is that a Server Shift Supervisor focuses on managing staff and operations during specific shifts within a restaurant, while a Server Manager oversees broader restaurant management, including multiple shifts and locations. Both roles require similar credentials and are vital for ensuring smooth restaurant service.

What cities near Springfield, MA are hiring for Server Shift Supervisor jobs? Cities near Springfield, MA with the most Server Shift Supervisor job openings:

Food & Beverage Supervisor

DoubleTree Hotel/Bradley International Airport

Windsor Locks, CT • On-site

Full-time

Posted 21 days ago

Job description

Basic Function: Ensures guest satisfaction through the efficient operation of the restaurant/café. Trains, supervises, and motivates staff while promoting quality of service and a sense of teamwork.
Essential Duties:
  • Supervises all front house restaurant staff; responsible for hiring, training, and administering annual performance reviews.

  • Coordinates scheduling of staff using forecast from Front Desk and prior history.

  • Prepares and conducts Pre-Meal discussion of policy for each shift.

  • Sets standards for sidework duties and ensures that all sidework is completed prior to the end of the server's shift.

  • Reports unsatisfactory food or beverage(s) output to Executive Chef and/or F&B Director.

  • Makes positive suggestions to management concerning improvements in restaurant operations/area.

  • Supervises cashier close-out for shift ensuring proper reconciliation of revenues.

  • Assists in overall menu and labor cost control and in the achievement of forecasted budgets.

  • Enforces all standards of sanitation and cleanliness in Dining area. Maintains uniform and hygiene standards of staff.

  • Prepares monthly Menu Abstract for home office by checking and compiling daily POS System runs of food items purchased.

  • Continually walks the floor soliciting guest comments.

Other Duties:
  • Assists staff in greeting guests, busing, and set-up during peak hours.

  • Oversees room service operation and may assist in scheduling, reviews, etc.

  • Performs other duties as assigned by management.

  • Assists in Banquet Department oversight as needed

Essential Requirements:
  • Minimum 1-3 years restaurant experience as Server, Bus person, Cashier, Host/Hostess, Maitre D, etc.

  • Good understanding of the operations of all hotel Food and Beverage services.

  • One to two years previous supervisory experience.

  • Excellent interpersonal and communication skills both written and verbal.

  • Must be able to work when subjected to exposure to wet floors, temperature extremes and excessive noise.

  • Requires bending, climbing, reaching, standing, walking, sitting, typing, grasping, repetitive motions. May be required to lift objects of up to 40 pounds on occasion.

  • Must possess an understanding of cost control procedures and techniques.

  • Maintains personal cleanliness and appears well-groomed at all times.

Training Needs:
  • T.I.P.S. certification

  • Training in hotel central computer network.

  • In-depth training of hotel's Food and Beverage department.

  • Training in providing quality guest service.

  • Must complete all brand required training in the prescribed time frame.

Career Opportunities:
  • Assistant Food and Beverage Director

  • Restaurant Manager

  • Food and Beverage Manager

Apply