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Serco Jobs in Springfield, VA (NOW HIRING)

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard-earned pension benefits. The Customer Service Representative (HelpLine) will be ...

New

Call Center Rep - Temporary

Herndon, VA · On-site

$16.50 - $20.50/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

New

Call Center Rep - Temporary

Washington, DC · On-site

$18 - $22.75/hr

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. You will be a part of a large team supported by the ...

New

Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will ...

New

Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard-earned pension benefits. The Customer Service Representative (HelpLine) will be ...

New

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Showing results 1-20

Serco information

What is Serco?

Serco is a global service company that provides a wide range of public services across sectors such as defense, transportation, health, and justice. The company manages operations and delivers services on behalf of governments and private clients in over 20 countries. Serco’s work often includes running transport systems, prisons, military bases, and healthcare facilities, as well as providing consulting and business process outsourcing. Their mission is to improve public services by focusing on efficiency, customer service, and innovation.

What is the difference between Serco vs Customer Service Representative?

AspectSercoCustomer Service Representative
Required CredentialsVaries by role, often includes security clearance or specialized trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentGovernment facilities, call centers, or field sitesRetail, call centers, or office settings
Employer & IndustryPrimarily government and defense sectorsPrivate companies across various industries
Common Search & ComparisonSerco vs Customer Service Representative

While both roles involve communication and service skills, Serco positions often require specialized training and security clearances, focusing on government or defense projects. Customer Service Representatives typically work in retail or call centers with standard customer interaction. The choice depends on your credentials and preferred work environment.

What are the key skills and qualifications needed to thrive as a Serco employee, and why are they important?

To thrive at Serco, you generally need relevant educational qualifications and experience aligned with your role, such as project management, operations, or technical expertise. Familiarity with industry-specific software, compliance systems, and certifications like ISO standards or security clearances is often required. Strong communication, adaptability, and problem-solving skills distinguish top performers in Serco's diverse and collaborative work environment. These skills are crucial for delivering high-quality services and meeting complex client needs across government and commercial sectors.

What types of career advancement opportunities are available to employees at Serco?

At Serco, employees benefit from structured career development programs that support advancement within the company. Depending on the division, you can move into roles with greater responsibility—such as team lead, supervisor, or specialized functions—by demonstrating strong performance and leadership potential. Serco also encourages internal mobility, allowing staff to transition between departments or even locations to broaden their experience. Professional training and mentorship are often provided to help employees achieve their career goals.
What are popular job titles related to Serco jobs in Springfield, VA? For Serco jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Serco jobs in Springfield, VA look for? The top searched job categories for Serco jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Serco jobs? Cities near Springfield, VA with the most Serco job openings:
Infographic showing various Serco job openings in Springfield, VA as of July 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% In-person job distribution.

Security Specialist - General (Mid)

Serco

Fairfax, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Position Description & Qualifications

Looking for an opportunity at a place where you can have an influence every day? Serco has an exciting opportunity for a Security Specialist - General (Mid) supporting a Department of Defense (DoD) customer and the F-35 Joint Program Office (JPO) mission. In this role, you will provide general security program support by assisting with documentation management, compliance activities, records maintenance, coordination efforts, and security-related administrative functions. Your ability to work across government, contractor, and Serco stakeholders will help ensure timely execution of security actions and support mission success. This position is ideal for a security professional who is organized, detail-oriented, and experienced supporting DoD security operations in a fast-paced environment.

In This Role, You Will:

  • Support general security activities, including documentation, records management, compliance tracking, and coordination.

  • Assist with maintaining security files, rosters, trackers, correspondence, and related program documentation.

  • Coordinate with government, Serco, and contractor personnel to support timely completion of security actions.

  • Support meetings, briefings, data calls, reports, and action items tracking associated with security program activities.

  • Review security-related documentation for accuracy, completeness, and consistency.

  • Help identify process gaps and support improvements to security workflows and customer support processes.

To be successful in this role you will have:

  • U.S. Citizenship.

  • Active Secret security clearance.

  • Bachelor's Degree.

  • Minimum of 3 years of relevant experience.

  • Experience supporting program security, facility security, personnel security, administrative security, or related Department of Defense (DoD) security functions.

  • Strong organizational, written, and verbal communication skills.

  • This position is on-site.

  • Must be able to work in the Arlington, Virginia office Monday through Friday during normal business hours.

Desired Skills

  • Ability to coordinate across multiple stakeholders and organizations.

  • Strong attention to detail and document management skills.

  • Experience supporting security compliance activities and audits.

  • Ability to manage multiple priorities in a dynamic environment.

  • Experience tracking action items, reports, and security program deliverables.

  • Process improvement and workflow enhancement experience.

Additional Information

  • Work location: Arlington, Virginia.

  • Security clearance required: Active Secret clearance.

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

F-35 JPO Security Support Services

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance

  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

  • 401(k) plan that includes employer matching funds

  • Tuition reimbursement program

  • Life insurance and disability coverage

  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .