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Serco Inc Jobs (NOW HIRING)

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Serco Inc information

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$30.5K

$44.6K

$60.5K

How much do serco inc jobs pay per year?

As of Jul 27, 2026, the average yearly pay for serco inc in the United States is $44,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is the difference between Serco Inc vs Customer Service Representative?

AspectSerco IncCustomer Service Representative
Required CredentialsVaries by role, often includes security clearances, technical certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentGovernment facilities, call centers, technical sitesCall centers, retail, office settings
Employer & IndustryPrimarily government and defense sectorsRetail, telecommunications, service industries
Common Search & ComparisonSerco Inc vs Customer Service Representative

Serco Inc roles often require specialized certifications and security clearances, with work environments focused on government and technical sites. Customer Service Representatives typically need basic education and work in retail or call centers. While both involve communication skills, Serco Inc positions are more technical and security-focused, whereas customer service roles emphasize client interaction in commercial settings.

What are the key skills and qualifications needed to thrive as a Serco Inc. employee, and why are they important?

To thrive as an employee at Serco Inc., you generally need relevant educational qualifications and experience tailored to the specific role, such as project management, customer service, or technical expertise. Familiarity with industry-standard software, government contract management systems, or security clearances may be required depending on the position. Strong communication, problem-solving abilities, and adaptability are crucial soft skills for success in a dynamic, client-focused environment. These skills and qualifications are important because they ensure efficient service delivery, compliance, and the ability to meet diverse client needs across Serco’s wide-ranging contracts.

What is Serco Inc and what kind of work does the company do?

Serco Inc is the North American division of Serco Group, a global service company that provides a variety of professional, technology, and management services to government agencies and commercial clients. In the U.S. and Canada, Serco Inc delivers services in areas such as defense, transportation, citizen services, and healthcare, often supporting federal, state, and local governments. Employees at Serco Inc may work in fields like IT, project management, logistics, and operations, helping clients improve efficiency and achieve their missions. The company is known for its role as an outsourcing partner, managing complex operations and providing specialized expertise.

What are some common career advancement opportunities for employees at Serco Inc.?

At Serco Inc., employees often find various career advancement paths due to the company's broad portfolio of government and public sector contracts. Team members can pursue growth by taking on leadership roles within their departments, transferring to different projects, or specializing in areas such as project management, operations, or technical expertise. The company supports professional development with internal training programs and encourages employees to pursue certifications relevant to their fields. Networking with colleagues across diverse teams also opens up opportunities for mentorship and cross-functional movement within the organization.
What cities are hiring for Serco Inc jobs? Cities with the most Serco Inc job openings:
What states have the most Serco Inc jobs? States with the most job openings for Serco Inc jobs include:
Infographic showing various Serco Inc job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,555 per year, or $21.4 per hour.

Patent Classifier I Chemistry with Security Clearance

Serco Inc.

Harrisonburg, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Position Description & Qualifications Position Description & Qualifications Looking for a career where you can make a difference every day? Discover this great opportunity to be a part of a dynamic team as a Patent Classifier. Serco's Intellectual Property (IP) Services Program performs patent related classification analysis for the United States Patent and Trademark Office (USPTO) and the European Patent Office (EPO), as well as performing similar analysis and patent search for law firms and inventors. This is a great opportunity for a candidate who is seeking a team driven environment, but is also a strong, independent worker. The work performed by Serco Patent Classifiers supports a contract with the USPTO as well as related commercial patent search and analysis services. As a Patent Classifier, you will: * Be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools. * Have exceptional analytical skills and attention to detail. * Have strong reading comprehension skills and written communication skills. * Have the ability to use Microsoft Office Word and Excel, and work on a computer workstation 8 hours per day. * Learn patent classification, search, and examination processes. * Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter. * Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry. * Use automated systems to perform research and classification operations. * Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace. * Work independently with minimal supervision. * Work closely with others in a team environment. * Participate in on-going program training to expand knowledge in additional technical fields and patent services. To be successful in this role, you will have: * Bachelor's degree from an accredited university. * 0-2 years experience. * 2 years of additional work experience required in lieu of degree. * Ability to think critically is vital to this role. * Understanding of technical concepts and/or Chemistry or Chemical Engineering * 25% travel may be required. * Must be able to obtain and/or maintain a Public Trust Security Clearance. If you are interested in supporting and working with USPTO and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.** Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: .