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Sentara Billing Jobs (NOW HIRING)

Sentara Healthcare

Benefits Coding Analyst

Richmond, VA · On-site +1

Sentara Health is looking to hire a Remote Benefits Coding Analyst. This position is remote however ... Talroo-Allied Health, Healthcare, Coding, CPC, CIC, Billing, Claims, Auditing, ICD-10 CM, CPT ...

Sentara Healthcare

AR Specialist I

Norfolk, VA · On-site

$19.50 - $26/hr

The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and ... Sentara Health is an equal opportunity employer and prides itself on the diversity and ...

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Sentara Billing information

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How much do sentara billing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for sentara billing in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is Sentara Billing?

Sentara Billing refers to the process of managing and processing medical bills for services provided by Sentara Healthcare, a large healthcare system. This includes generating invoices for patients, handling insurance claims, processing payments, and resolving billing inquiries or issues. Sentara Billing staff work to ensure that billing is accurate and compliant with regulations, helping patients understand their charges and payment options. The billing department also coordinates with insurance companies and other payers to facilitate timely reimbursement for healthcare services.

What are some common challenges faced by Sentara Billing specialists, and how can they overcome them?

Sentara Billing specialists often encounter challenges such as handling complex insurance claims, keeping up with frequent regulatory changes, and ensuring accuracy in billing to prevent denials or delays in payments. Staying organized, maintaining up-to-date knowledge of billing codes and payer requirements, and proactively communicating with both patients and insurance companies are key strategies to address these issues. Additionally, collaborating closely with clinical staff and utilizing Sentara’s electronic health record (EHR) systems can help streamline workflows and reduce errors.

What are the key skills and qualifications needed to thrive as a Sentara Billing specialist?

To thrive as a Sentara Billing Specialist, you need a strong understanding of medical billing procedures, insurance guidelines, and healthcare compliance, typically supported by experience or certification in medical billing and coding. Familiarity with billing software, electronic health records (EHR) systems, and claims management platforms is crucial. Attention to detail, problem-solving skills, and effective communication help resolve billing discrepancies and interact with patients and insurance companies. These competencies ensure accurate billing, timely reimbursements, and compliance with healthcare regulations.

What is the difference between Sentara Billing vs Medical Billing Specialist?

AspectSentara BillingMedical Billing Specialist
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, billing companies, healthcare providers
Job ResponsibilitiesProcessing insurance claims, patient billing, account managementSubmitting claims, follow-up on denials, coding support

Sentara Billing professionals focus on managing billing processes within Sentara healthcare facilities, while Medical Billing Specialists handle billing tasks across various healthcare providers. Both roles require similar credentials and work environments, but Sentara Billing is specific to Sentara's internal systems and processes. Understanding these differences helps job seekers identify the right position based on their experience and career goals.

More about Sentara Billing jobs
What cities are hiring for Sentara Billing jobs? Cities with the most Sentara Billing job openings:
What states have the most Sentara Billing jobs? States with the most job openings for Sentara Billing jobs include:
What job categories do people searching Sentara Billing jobs look for? The top searched job categories for Sentara Billing jobs are:
Sentara Billing jobs near you
Infographic showing various Sentara Billing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.

Customer Service Representative 1

Sentara Healthcare

Virginia Beach, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 hours ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

492nd of 887 rated healthcare providers

Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Sentara Health is currently seeking a full-time remote Customer Service Representative.
Position Status: Full-time, Day Shift
Position Location: Remote ONLY in Virginia or North Carolina area. Must be able to travel on-site if you have having connectivity issues.
Standard Working Hours: Must be able to work between the hours of 8:00AM to 5:30PM
The Customer Service Representative I is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Provide quality service and customer satisfaction through effective communication and education.
Education
  • High school diploma or equivalent Required

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • Two years of customer service experience Required
  • Previous data entry experience Required
  • Experience in a high-volume call center Preferred

Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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