Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... SIP, VoIP, WebRTC, Telephony concepts * REST APIs and JSON * Cloud platforms (AWS preferred for ...
Quick apply
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... SIP, VoIP, WebRTC, Telephony concepts * REST APIs and JSON * Cloud platforms (AWS preferred for ...
Quick apply
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... SIP, VoIP, WebRTC, Telephony concepts * REST APIs and JSON * Cloud platforms (AWS preferred for ...
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... VoIP, WebRTC, Telephony concepts REST APIs and JSON Cloud platforms (AWS preferred for Amazon ...
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... VoIP, WebRTC, Telephony concepts REST APIs and JSON Cloud platforms (AWS preferred for Amazon ...
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... SIP, VoIP, WebRTC, Telephony concepts * REST APIs and JSON * Cloud platforms (AWS preferred for ...
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone) Minnetonka ... SIP, VoIP, WebRTC, Telephony concepts * REST APIs and JSON * Cloud platforms (AWS preferred for ...
Minneapolis, MN · On-site
$117 - $158/hr
Senior Software Engineer, Backend IoT & Video Platform Department: Hub and Edge Employment Type ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
Minneapolis, MN · On-site
$117 - $158/hr
Senior Software Engineer, Backend IoT & Video Platform Department: Hub and Edge Employment Type ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
Senior Software Engineer, Backend IoT & Video Platform Department: Hub and Edge Employment Type ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
Senior Software Engineer, Backend IoT & Video Platform Department: Hub and Edge Employment Type ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
About The Role: We are looking for a Senior Backend Engineer with deep expertise in cloud ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
About The Role: We are looking for a Senior Backend Engineer with deep expertise in cloud ... Experience with real-time video/audio streaming protocols (WebRTC) or event-driven streaming ...
Eden Prairie, MN · On-site +1
Apply technologies such as SIP, WebRTC, WebSocket, APIs, and event-driven services where ... Partner closely with Product, Engineering, Security, Operations, and telephony/platform teams to ...
Eden Prairie, MN · On-site +1
Apply technologies such as SIP, WebRTC, WebSocket, APIs, and event-driven services where ... Partner closely with Product, Engineering, Security, Operations, and telephony/platform teams to ...
Eden Prairie, MN · On-site +1
Apply technologies such as SIP, WebRTC, WebSocket, APIs, and event-driven services where ... Partner closely with Product, Engineering, Security, Operations, and telephony/platform teams to ...
Eden Prairie, MN · On-site +1
Apply technologies such as SIP, WebRTC, WebSocket, APIs, and event-driven services where ... Partner closely with Product, Engineering, Security, Operations, and telephony/platform teams to ...
| Aspect | Senior Webrtc Developer | Webrtc Engineer |
|---|---|---|
| Required Credentials | Bachelor's in CS or related field, experience with WebRTC | Similar credentials, often with specialized certifications or hands-on experience |
| Work Environment | Development teams, R&D, product-focused | Engineering teams, network infrastructure, real-time communication projects |
| Employer & Industry Usage | Tech companies, VoIP providers, communication platforms | Telecom, media streaming, real-time communication services |
| Search & Comparison Intent | Often compared for seniority, expertise, and project scope | Compared for technical skills and implementation roles |
While both roles require strong WebRTC knowledge and similar credentials, Senior Webrtc Developers typically focus on leading development projects and designing solutions, whereas Webrtc Engineers may concentrate more on implementing and maintaining WebRTC infrastructure. The roles often overlap but differ mainly in seniority and scope of responsibilities.
For Senior Webrtc Developer jobs in Minnesota, the most frequently searched job titles are:
The top searched job categories for Senior Webrtc Developer jobs in Minnesota are:
Cities in Minnesota with the most Senior Webrtc Developer job openings:

Full-time
Posted 19 days ago
Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone)
Minnetonka Mills, MN (Onsite)
Must-Have Skills (Senior CCaaS Production Support Engineer)
* CCaaS Platforms: Genesys Cloud, Amazon Connect, NICE CXone
* Production Support & L2/L3 Support for enterprise contact center platforms
* Incident Management & Major Incident Response
* Root Cause Analysis (RCA) and Problem Management
* Troubleshooting call flows, routing, IVR, voice, and contact center services
* Vendor Management & Escalation (Genesys, Amazon Connect, NICE, Pindrop)
* Contact Center Integrations (APIs, authentication, routing, voice services)
* Platform Monitoring & Operational Support
* Production Deployments & Change Management
* Knowledge Base, Runbooks & Operational Documentation
* Cross-functional Collaboration with Infrastructure, Network, Security, and Application teams
* On-call Production Support and outage management
* ITSM Tools (ServiceNow, Jira, Remedy or similar)
* Strong Communication & Stakeholder Management
Preferred Skills
* Pindrop integration/support
* SIP, VoIP, WebRTC, Telephony concepts
* REST APIs and JSON
* Cloud platforms (AWS preferred for Amazon Connect)
* Performance monitoring and operational analytics
* ITIL Foundation / Incident & Problem Management knowledge
Sourced by ZipRecruiter
51 - 200 Employees
Freeport, NY, US
2002