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Senior Voip Engineer Jobs in Decatur, GA (NOW HIRING)

Quantix

Sr. Cisco Network Engineer

Marietta, GA

$98K - $135K/yr

Job Title: Sr. Cisco Network Engineer Connectivity - Communication Services Location: Marietta, GA ... wireless and VoIP). Evaluates and recommends new products, maintains knowledge of emerging ...

Quantix

Sr. Cisco Network Engineer

Marietta, GA · On-site

... Sr. Cisco Network Engineer Connectivity. This role involves high-level network planning, design ... wireless and VoIP). • Evaluates and recommends new products, maintains knowledge of emerging ...

Essex Solutions

Senior Network Architect

Atlanta, GA · On-site

... VoIP, call center technologies, and unified communications platforms. • Drive automation ... engineers and administrators, fostering technical growth and best practices. • Manage vendor ...

Charter Global

Sr. Sys Admin

Atlanta, GA · On-site

$82K - $112K/yr

This engineer with architect, implement and primarily support Unified Messaging and Exchange ... VoIP/telephony experience with multiple solutions (ie. Cisco, Avaya/Nortel), working knowledge of ...

Charter Global

Sr. Sys Admin

Atlanta, GA

$82K - $112K/yr

This engineer with architect, implement and primarily support Unified Messaging and Exchange ... systems VoIP/telephony experience with multiple solutions (ie. Cisco, Avaya/Nortel), working ...

The Intersect Group

Support Tech - Zoom

Johns Creek, GA · On-site

$34K - $43K/yr

Experience supporting Zoom Phone or similar VoIP platforms * Familiarity with contact center ... Not a manager or senior telecom engineer If you enjoy troubleshooting collaboration technologies ...

New

Capgemini

Sr. Network Engineer

Atlanta, GA

$100K - $137K/yr

... VoIP and data networks (ex. Cisco: Catalyst, ISRs, Call Managers, Utility; Nortel ERS, IP BCM, IP ... engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data ...

United Airlines

Sr. Network Engineer

Atlanta, GA · On-site

$100K - $137K/yr

... VoIP and data networks (ex. Cisco: Catalyst, ISRs, Call Managers, Utility; Nortel ERS, IP BCM, IP ... engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data ...

Electrosoft

Network Administrator

Atlanta, GA · On-site

... Senior Network Administrator will be responsible for VOIP systems and Cisco IP Phone with ISE and ... Collaborate with cross-functional teams, including systems administrators, developers, and security ...

Electrosoft

Network Administrator

Atlanta, GA · On-site

$110K - $120K/yr

... Senior Network Administrator will be responsible for VOIP systems and Cisco IP Phone with ISE and ... Collaborate with cross-functional teams, including systems administrators, developers, and security ...

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All JobsVoip Engineer JobsSenior Voip Engineer JobsSenior Voip Engineer Jobs in Decatur, GA

Senior Voip Engineer information

See Decatur, GA salary details

$57.9K

$123.2K

$178.7K

How much do senior voip engineer jobs pay per year?

As of Jul 10, 2026, the average yearly pay for senior voip engineer in Decatur, GA is $123,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $139,700.00 per year, depending on experience, location, and employer.

What is the difference between Senior Voip Engineer vs Voip Engineer?

AspectSenior Voip EngineerVoip Engineer
CertificationsCCNP, CCIE, Cisco Voice certificationsEntry-level certifications or none required
Experience5+ years in VoIP systems, troubleshooting, and network design1-3 years, focus on basic VoIP setup and maintenance
Work EnvironmentDesign, implement, and troubleshoot complex VoIP solutions in enterprise settingsAssist in VoIP deployment and support in smaller or less complex environments

The main difference between a Senior Voip Engineer and a Voip Engineer lies in experience, certifications, and scope of responsibilities. Senior Voip Engineers handle complex systems, design solutions, and lead projects, while Voip Engineers focus on basic deployment and support tasks. Both roles are essential in telecommunications and IT industries, but the senior position requires more advanced skills and experience.

What are the key skills and qualifications needed to thrive as a Senior VoIP Engineer, and why are they important?

To thrive as a Senior VoIP Engineer, you need deep expertise in IP networking, VoIP protocols (such as SIP, RTP, and H.323), and experience with telephony infrastructure, often supported by a degree in computer science or related field. Familiarity with industry tools like Cisco Unified Communications Manager, Asterisk, Wireshark, and relevant certifications (e.g., CCNP Collaboration, CCIE Voice) is typically required. Strong problem-solving skills, effective communication, and the ability to lead projects make someone stand out in this position. These skills ensure high-quality, reliable voice communications and efficient resolution of complex technical issues within enterprise environments.

What are Senior VoIP Engineers?

Senior VoIP Engineers are experienced professionals who design, implement, and maintain Voice over Internet Protocol (VoIP) systems for organizations. They are responsible for ensuring reliable and secure voice communications over data networks, often handling complex infrastructure, troubleshooting, and integrations with other communication services. Their role typically includes overseeing network optimization, supporting end users, and staying updated with the latest VoIP technologies and protocols. Senior VoIP Engineers also mentor junior staff and may participate in strategic planning for enterprise communication solutions.

How does a Senior VoIP Engineer typically collaborate with cross-functional teams to ensure reliable communication systems?

Senior VoIP Engineers frequently work with network engineers, IT support, and security teams to design, deploy, and maintain robust VoIP solutions. They are responsible for translating business communication needs into technical requirements, troubleshooting complex issues, and ensuring seamless integration with existing infrastructure. Regular collaboration involves participating in project meetings, providing technical guidance, and coordinating upgrades or maintenance activities to minimize disruption. This cross-functional teamwork is essential for delivering reliable and secure communication services across the organization.
What are popular job titles related to Senior Voip Engineer jobs in Decatur, GA? For Senior Voip Engineer jobs in Decatur, GA, the most frequently searched job titles are:
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Senior Voip Engineer jobs near you

Network Engineer IV / Sr. Contact Center Voice Engineer

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 7 days ago

Job description

Position:           Network Engineer IV – Sr. Contact Center Voice Engineer

Location:          Atlanta, GA
Contract :         3 Years
Client:             Georgia Power

Job Summary

We are seeking an experienced Network Engineer IV / Sr. Contact Center Voice Engineer to support enterprise voice, VoIP, and contact center technologies. This role will focus on engineering, configuring, supporting, and managing contact center solutions across both on-premises and cloud-based environments.

The ideal candidate will have strong hands-on experience with enterprise PBX, CCaaS platforms, VoIP, SIP, SBCs, call routing, IVR, cloud migration, scripting, and API integrations. This role will support a voice infrastructure transformation involving cloud technology, automation, AI-enabled voice solutions, and modern contact center platforms.

Key Responsibilities

  • Engineer, configure, maintain, and support enterprise contact center and voice technologies.
  • Support on-premises and cloud-based contact center platforms.
  • Assist with implementation of new voice features, integrations, automation, and cloud technologies.
  • Troubleshoot and resolve VoIP, telephony, SIP, SBC, circuit, and routing issues.
  • Support systems including Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, and related platforms.
  • Manage voice moves, adds, and changes, including remote agents, programming, routing, and design updates.
  • Participate in planning, design, implementation, and management of voice and contact center projects.
  • Support new locations, customer onboarding, and deployment of new technologies.
  • Maintain documentation for telecommunications systems, call routing, toll-free numbers, trunking, and circuits.
  • Provide support for system patching, hardening, upgrades, testing, and break/fix remediation.
  • Collaborate with IT teams including Application Services, VM, Compute, Field Operations, Network Services, and Telecom.
  • Work with vendors to resolve issues, manage escalations, and support technology strategy.
  • Train call center personnel on routine system administration and maintenance.
  • Participate in on-call rotation and serve as lead engineer when needed.

Required Qualifications

  • 10+ years of relevant technical experience in contact center, VoIP, telecom, or network engineering.
  • Bachelor’s degree in Computer Science, Engineering, or a related field preferred.
  • Hands-on experience supporting enterprise PBX and CCaaS systems.
  • Strong experience with contact center administration and support.
  • Strong understanding of VoIP and telecom protocols including:
    • SIP
    • RTP
    • RTCP
    • TCP/IP
    • DNS
    • DHCP
  • Experience troubleshooting SBCs, SIP trunks, circuits, and telephony routing issues.
  • Experience with Avaya and Cisco on-premises voice solutions.
  • Working knowledge of Windows, Linux, virtual machines, and ESXi hosts.
  • Experience with dial plans, call routing, translation patterns, voicemail, recording, and monitoring.
  • Ability to manage multiple priorities, meet deadlines, and deliver on customer commitments.
  • Strong communication, documentation, vendor management, and troubleshooting skills.
  • Ability to work effectively in a team environment and collaborate across IT organizations.

Preferred Qualifications

  • Experience with cloud-based contact center platforms and CCaaS technologies.
  • Experience with Zoom Contact Center administration.
  • Experience with Five9, Webex Contact Center, Microsoft Teams, and cloud integrations.
  • Working knowledge of Session Border Controllers such as Avaya and/or Oracle SBCs.
  • Familiarity with VDNs, vectors, variables, route trees, and IVR programming.
  • Experience with call recording, workforce management, and reporting solutions.
  • Experience with AI speech, natural language IVR, AI implementation, and automation.
  • Experience with APIs, JSON, webhooks, and scripting such as Python.
  • Experience building contact center menus, IVR flows, automation, and integration workflows.
  • Knowledge of telephony security concepts and best practices.