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Senior Voice Engineer Jobs in Michigan (NOW HIRING)

SRI Tech solutions Inc

Cisco Voice Engineer

Detroit, MI · On-site

Cisco Voice Engineer Location: Detroit, MI Job Type: Full Time As a Voice Engineer is responsible ... This highly visible position requires senior level experience working with Cisco Call Center Manger ...

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Senior Voice Engineer information

See Michigan salary details

$51.9K

$110.3K

$159.9K

How much do senior voice engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior voice engineer in Michigan is $110,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,100.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a senior voice engineer?

Senior Voice Engineers are experienced IT professionals who design, implement, and manage voice communication systems within organizations. They are responsible for maintaining VoIP (Voice over Internet Protocol) networks, troubleshooting issues, and ensuring high-quality voice transmission. These engineers often lead projects to upgrade or expand telephony infrastructure, integrate voice systems with other technologies, and provide technical expertise on security and compliance. They typically work closely with network teams and may also mentor junior staff. Their role is crucial for organizations relying on reliable and scalable voice communications.

What are the key skills and qualifications needed to thrive as a senior voice engineer, and why are they important?

To thrive as a Senior Voice Engineer, you need in-depth knowledge of VoIP technologies, telephony systems, network protocols, and typically a bachelor's degree in a related field. Familiarity with platforms like Cisco Call Manager, Avaya, SIP, QoS, and certifications such as CCNP Collaboration are highly valued. Strong analytical thinking, troubleshooting abilities, and effective communication are essential soft skills for this role. These competencies ensure the reliable design, implementation, and maintenance of complex voice infrastructures critical to business communications.

How does a senior voice engineer typically collaborate with other IT teams to ensure seamless voice network operations?

A Senior Voice Engineer frequently works closely with network engineers, security teams, and IT support staff to design, implement, and maintain reliable voice infrastructures. Collaboration often involves troubleshooting complex issues, coordinating on network upgrades, and ensuring that voice solutions integrate smoothly with other enterprise systems. Regular meetings and cross-functional project work are common, allowing the Senior Voice Engineer to provide expert input on voice technologies and help align voice services with wider organizational IT objectives.

What is the difference between Senior Voice Engineer vs Voice Engineer?

AspectSenior Voice EngineerVoice Engineer
Required CredentialsBachelor's in CS or Telecom, certifications like CCNP VoiceSimilar certifications, often less experience required
Work EnvironmentDesigning, implementing, and troubleshooting VoIP systems in enterprise settingsSupporting and maintaining VoIP systems, often in smaller teams
Employer & Industry UsageTelecom providers, large corporations, IT service providersSmall to medium businesses, IT support firms

The main difference between a Senior Voice Engineer and a Voice Engineer lies in experience and responsibility. Senior Voice Engineers typically handle complex system design and troubleshooting, while Voice Engineers focus on support and maintenance. Both roles require similar certifications and work in related environments, but the senior position involves more strategic planning and leadership.

What cities in Michigan are hiring for Senior Voice Engineer jobs?

Cities in Michigan with the most Senior Voice Engineer job openings:

Senior Voice Engineer jobs near you
Infographic showing various Senior Voice Engineer job openings in Michigan as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, 1% Temporary, and 6% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $110,306 per year, or $53 per hour.

Cisco Voice Engineer

SRI Tech solutions Inc

Detroit, MI • On-site

Full-time

Re-posted 5 hours ago

Job description

Company Description
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Job Description
Hi,
Please find the below requirement and send me your updated resume.
Position: Cisco Voice Engineer
Location: Detroit, MI
Job Type: Full Time
Job Description:
As a Voice Engineer is responsible for the design, support and maintenance of the Client telephony systems. This highly visible position requires senior level experience working with Cisco Call Center Manger experience and CUCM of technologies and services. The engineer must be well versed with call routing / treatment within a fast paced environment with over 100+ call agents. The engineer will be responsible for system monitoring, system administration, system backups, fine-tuning, troubleshooting, upgrading, system controls, and documentation of ATI telephony systems.
Required Skills:
  • Install, configure, troubleshoot and upgrade telephony technologies (includes non-Cisco IP solutions).
  • Work closely with business users and other technical teams to build solutions for the ATI Call Center environment. Communicate directly with customers.
  • Primary technologist assigned to oversee all voice related services for acquisition and new growth sites.
  • Provide technical leadership for the design and support of voice and related technologies.
  • Gather business requirements for technology solutions.
  • Manage telephony projects including solutions and supporting documentation.
  • Work with other technical teams to develop cost-effective, operationally supportable solutions that assist multiple technologies or meet complex requirements.
  • Assess technical problems to develop, appraise, and recommend solutions.
  • Support vendor/contract negotiations for pricing, terms and conditions, and technical requirements for large scale, strategic projects.
  • Test and evaluate new technologies to solve business requirements and enable strategic business initiatives.
  • Develop project cost and benefit estimates to establish project worth including alternative considerations.
  • Conduct training programs designed to educate the organization's computer users about basic and specialized applications.
  • Build and maintain relationships with key vendors and manage vendors in troubleshooting situations.

Must skills:
  • Minimum 8+ years of hands-on experience in information technology & voice engineering preferably within large, complex, multi-site environments with a corporate call center.
  • Must have experience with Cisco Telephony products
  • Experience with CISCO Call Center Manager
  • Experience with Migration Avaya to Cisco Telecom systems
  • Experience with to install Skype as phone
  • Experience configuring troubleshooting SIP Gateways and CUBE
  • Experience configuring dial peers and creating dial plans
  • CCNP Certification required

Thanks and Best Regards,
Harika Kollu
IT Recruiter
SRI Tech Solutions Inc.
(T) (813) 423-6500 Ext 151, (M) 206-316-9001 (F) 813.423.6520
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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