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Senior Vice President Jobs in Appleton, WI (NOW HIRING)

Capital Credit Union

SVP Operations

Green Bay, WI

Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization's overall success by ensuring seamless operations, exceptional member service, and ...

Capital Credit Union

SVP Operations

Green Bay, WI · On-site

Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization's overall success by ensuring seamless operations, exceptional member service, and ...

Plexus Corp.

Sr. Vice President - Quality

Neenah, WI · On-site

The Sr. Vice President of Quality curates a best-in-class culture that champions our Quality Begins with Me promise to do the right thing, the first time, every time. This leader is responsible for ...

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All JobsVice President JobsSenior Vice President JobsSenior Vice President Jobs in Appleton, WI

Senior Vice President information

See Appleton, WI salary details

$41.7K

$151.1K

$266.2K

How much do senior vice president jobs pay per year?

As of Aug 26, 2026, the average yearly pay for senior vice president in Appleton, WI is $151,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,300.00 and $182,200.00 per year, depending on experience, location, and employer.

What is a senior vice president?

Senior Vice Presidents (SVPs) are high-level executives in an organization who oversee significant departments, divisions, or business functions. They typically report directly to the President, CEO, or other C-suite leaders and play a key role in setting strategic direction, making major decisions, and ensuring organizational goals are met. SVPs often manage other vice presidents and collaborate with leaders across the company to drive growth, efficiency, and innovation. Their responsibilities can vary depending on the organization's size and industry, but they are generally responsible for both strategy and operational execution.

How does a senior vice president typically collaborate with other executive leaders and departments within an organization?

A Senior Vice President (SVP) works closely with other C-suite executives and department heads to set strategic direction and ensure organizational goals are met. Collaboration often involves participating in executive meetings, aligning cross-departmental initiatives, and facilitating communication between leadership and operational teams. SVPs play a key role in breaking down silos, driving company-wide projects, and mentoring directors or managers. This high level of collaboration requires strong interpersonal and leadership skills, as well as the ability to balance big-picture thinking with day-to-day operational needs.

What are the key skills and qualifications needed to thrive as a senior vice president, and why are they important?

To excel as a Senior Vice President, you need extensive leadership experience, strategic planning skills, and a relevant advanced degree such as an MBA or equivalent business experience. Familiarity with enterprise resource planning (ERP) systems, financial management tools, and project management software is often required. Outstanding interpersonal communication, decision-making, and change management abilities help distinguish top performers in this role. These skills are essential for driving organizational growth, aligning teams with company goals, and making high-impact decisions.

What is the difference between Senior Vice President vs Chief Operating Officer?

AspectSenior Vice PresidentChief Operating Officer
CredentialsTypically requires a bachelor’s degree, often an MBA, and extensive industry experienceSimilar credentials, often with advanced degrees and proven leadership in operations
Work EnvironmentStrategic leadership within departments or divisions, reporting to C-level executivesOversees daily operations of the entire organization, reporting directly to the CEO
Industry UsageCommon in large corporations across various industriesPrimarily in large organizations, often as a key member of executive leadership

While both roles are senior executive positions, a Senior Vice President typically focuses on strategic oversight within specific divisions, whereas a Chief Operating Officer manages the company's daily operations and implements strategic plans at the organizational level.

What are the most commonly searched types of Vice President jobs in Appleton, WI?

The most popular types of Vice President jobs in Appleton, WI are:

What job categories do people searching Senior Vice President jobs in Appleton, WI look for?

The top searched job categories for Senior Vice President jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Vice President jobs?

Cities near Appleton, WI with the most Senior Vice President job openings:

Senior Vice President jobs near you
Infographic showing various Senior Vice President job openings in Appleton, WI as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $151,102 per year, or $72.6 per hour.

SVP Operations

Capital Credit Union

Green Bay, WI

Full-time

Re-posted 3 days ago

Job description

Position Purpose

Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” the SVP Operations is a strategic leadership role accountable for overseeing and optimizing the operational efficiency, member experience, and non-branch service delivery within the Credit Union. Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization’s overall success by ensuring seamless operations, exceptional member service, and a positive member journey while striving toward our vision, living our mission and standing by our values. 

Essential Responsibilities 

Direct Reporting Lines 

The SVP Operations has the following direct oversight and reporting line:

  • Back Office Support Services

Payments, Wires, ACH, Fraud, Cards, Deposit Operations

  • Digital Services 
  • Contact Center

Operational Excellence

  • Develop and implement strategies to enhance operational efficiency, streamline processes, and improve productivity across all member-facing and back-office member service functions.
  • Collaborate with department leadership to align operational goals with the Credit Union’s overall mission, vision, and strategic direction. 
  • Monitor key performance indicators (KPIs) related to operational effectiveness, member satisfaction, and service quality.
  • Develop and implement strategies for leveraging data to drive business decisions, improve operational efficiency, and enhance member experiences.

Member Experience

  • Champion a member-centric culture by promoting exceptional service standards and personalized interactions.
  • Oversee the design and execution of member touchpoints, ensuring consistency and alignment with the Credit Union’s brand.
  • Collaborate with marketing and technology teams to enhance digital and in-person member experiences.

Contact Center Leadership

  • Lead e-services and call center teams to deliver outstanding service to members and collaborate with Branch Leadership to ensure consistent experiences. 
  • Optimize and standardize operations and service delivery models.
  • Expand and leverage communication channels to include texting, chat, and co-browsing while also using AI technology to advance methods and expand service hours to include 24/7 response.  

Digital Experience

  • Drive the development and enhancement of digital channels, including online banking, mobile apps, and self-service options.
  • Work with ITS to ensure a seamless and user-friendly digital experience for members.
  • Monitor member feedback and analytics to continuously improve digital services.

Special Projects and Innovation

  • Spearhead strategic initiatives, continuous process improvements, and innovation projects.
  • Collaborate with cross-functional teams to introduce new products, services, and technologies.
  • Stay informed about industry trends and best practices to drive continuous improvement.

Risk Management and Compliance

  • Work closely with Enterprise Risk Management to ensure compliance with regulatory requirements and risk management protocols.
  • Mitigate operational risks related to fraud, cybersecurity, and data privacy.

Necessary Experience and Qualifications

  • Bachelor’s degree in Business Administration, Finance, or a related field required.
  • Proven experience in credit union or financial services operations, with a focus on member experience through all delivery channels and back-office operations.  
  • 5+ years of progressive leadership experience.
  • Strong leadership skills, with the ability to build trust, create a motivational environment and inspire teams.
  • Excellent communication, negotiation, and relationship-building abilities with a focus on confidentiality.
  • Strategic mindset and a record of driving operational excellence.
  • Familiarity with digital banking platforms and emerging technologies.
  • Tech savvy and skilled use of Microsoft applications critical to achieve forward thinking, efficient and continuous improvement efforts. 
  • Ability to travel as necessary.  Must possess valid drivers’ license with a good driving record. 

Value Alignment 

  • Proven history of leadership performance that reflects and aligns with the values of the Credit Union, to include a focus on relationships and results, inclusion, knowledge acquisition, dreaming big, forward thinking, and having fun. 
  • A true collaborator and believer in the strength of leading with care.

Work Environment and Physical Requirements

  • Fast paced office environment with desk assignment.
  • Frequent use of computer and other office equipment.
  • Prolonged sitting or standing.
  • Frequent mental and visual concentration.
  • Minimal lifting of up to 25 pounds.
  • Moderate level of travel to branch locations, meetings, and conferences. 

The above statements are intended to describe the general nature and level of the work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.

Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act. 

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