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Senior Telecom Service Delivery Jobs in Iowa (NOW HIRING)

Work closely with Sales Engineering and Support teams to ensure seamless service delivery and resolve complex technical inquiries. Industry Expertise: 3+ years of experience in Telecom, ISP, or ...

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Senior Accountant

Iowa City, IA · On-site

$40K - $55K/yr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Field Account Manager

Des Moines, IA · On-site

$56K - $79K/yr

... service delivery and resolve complex technical inquiries. What You Bring: * Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management. Knowledge of fiber ...

Field Account Manager 1

Des Moines, IA · On-site

$54K - $75K/yr

... service delivery and resolve complex technical inquiries. What You Bring: * Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management. Knowledge of fiber ...

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Showing results 41-60

Senior Telecom Service Delivery information

What is the difference between Senior Telecom Service Delivery vs Telecom Network Engineer?

AspectSenior Telecom Service DeliveryTelecom Network Engineer
CredentialsRelevant certifications (e.g., CCNA, PMP), experience in telecom project managementNetworking certifications (e.g., CCNA, CCNP), technical degree in telecommunications or related field
Work EnvironmentClient sites, service providers, project management settingsNetwork labs, data centers, technical offices
Employer & Industry UsageTelecom service providers, large telecom corporationsTelecom carriers, network infrastructure companies

While both roles involve telecommunications, Senior Telecom Service Delivery focuses on managing service projects, client relations, and ensuring service quality. Telecom Network Engineers primarily design, implement, and maintain network infrastructure. The roles often overlap in technical knowledge but differ in scope and responsibilities.

What is the role of a senior telecom service delivery in telecom?

A senior telecom service delivery professional oversees the planning, implementation, and management of telecom services to ensure timely and quality delivery to clients. They coordinate with technical teams, manage project timelines, and ensure compliance with industry standards, often utilizing tools like network management systems and requiring strong communication and leadership skills.

What are popular job titles related to Senior Telecom Service Delivery jobs in Iowa?

For Senior Telecom Service Delivery jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Senior Telecom Service Delivery jobs in Iowa look for?

The top searched job categories for Senior Telecom Service Delivery jobs in Iowa are:

What cities in Iowa are hiring for Senior Telecom Service Delivery jobs?

Cities in Iowa with the most Senior Telecom Service Delivery job openings:

Field Account Manager I

Uniti

Des Moines, IA • On-site

Other

Medical, Dental, Vision, Retirement

Posted yesterday

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Job description

Field Account Manager

Kinetic is seeking a high-energy, results-oriented Field Account Manager to join our B2B team. In this role, you will be the face of Kinetic for our business clients, ensuring they have the most reliable fiber, voice, and cloud solutions to power their operations. You will focus on nurturing long-term partnerships, driving revenue through strategic upsells, and securing key account renewals.

Strategic Portfolio Management: Act as the dedicated consultant for a book of B2B accounts, ensuring Kinetic's suite of services meets their unique operational demands.

Expansion & Upselling: Identify opportunities to upgrade client infrastructure, moving businesses to high-speed fiber, implementing advanced SD-WAN solutions, or expanding hosted voice services.

Retention & Renewals: Proactively manage the contract renewal lifecycle, utilizing a deep understanding of the telecom landscape to mitigate churn and ensure long-term loyalty.

ROI Advocacy: Conduct regular account reviews to showcase the reliability and value of the Kinetic network, aligning our technology with the client's growth plans.

Technical Liaison: Work closely with Sales Engineering and Support teams to ensure seamless service delivery and resolve complex technical inquiries.

Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management. Knowledge of fiber-optic connectivity and VoIP is highly preferred.

Growth Mindset: A proven track record of meeting or exceeding expansion (upsell) and retention targets within the B2B sector.

Negotiation Skills: Ability to navigate complex contract renewals and present technical value propositions to business owners and IT Directors.

CRM Proficiency: Experience managing a sales pipeline and forecasting within CRM platforms (e.g., Salesforce).

Regional Focus: A strong understanding of the local business market and the ability to travel within the territory as needed.

Competitive base salary with an aggressive commission structure for upselling and renewals.

Comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match.

The chance to represent a leading-edge fiber network backed by a brand committed to community and innovation.

Professional development opportunities in the fast-paced telecommunications industry.