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Senior Technical Account Manager Jobs in Renton, WA

Alera Group

Account Manager

Tacoma, WA · On-site

$65K - $85K/yr

Proven ability to lead client meetings and present to senior stakeholders * Proficiency in ... Technical and compliance training * Industry certifications and continuing education support * Peer ...

Microsoft

Sr Technical Solution Manager

Redmond, WA · On-site

$148K - $222K/yr

We are looking for a Sr Technical Solution Manager to us AI to drive the implementation of Business Continuity / Dial Tone solution for our customer support ecosystem to ensure our critical support ...

New

MBR Partners

Senior Technical Delivery Director

Seattle, WA · On-site

$125K - $172K/yr

Senior Technical Delivery Director - US Tier 1 Telecom Operator Location: Seattle, WA About Our ... The successful candidate will collaborate closely with Sales, Pre-Sales, Product Management ...

Microsoft

Senior Technical Program Manager

Redmond, WA · On-site

The Senior Technical Program Manager will lead complex, cross-functional programs that support Microsoft's global knowledge ecosystem, including public and internal knowledge assets used by customers ...

Studio Wildcard

Senior Technical Producer

Bellevue, WA

$128K - $176K/yr

Own the release management pipeline for new releases and un-shipped content. This includes writing the timeline for each release, creating release cards, adding/tracking issues, and reminding ...

Studio Wildcard

Senior Technical Producer

Bellevue, WA · On-site

$150K - $200K/yr

Own the release management pipeline for new releases and un-shipped content. This includes writing the timeline for each release, creating release cards, adding/tracking issues, and reminding ...

Visa

Senior Technical Program Manager

Austin, TX

$152K - $243K/yr

The Sr. Technical Program Manager is responsible for the development and implementation of detailed systems within the Product/Project Management (Technical) function. This role oversees the ...

Studio Wildcard

Senior Technical Producer

Bellevue, WA · Remote

$116K - $160K/yr

Own the release management pipeline for new releases and un-shipped content. This includes writing the timeline for each release, creating release cards, adding/tracking issues, and reminding ...

Visa

Senior Technical Program Manager

Bellevue, WA

$152K - $243K/yr

The Sr. Technical Program Manager is responsible for the development and implementation of detailed systems within the Product/Project Management (Technical) function. This role oversees the ...

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All JobsTechnical Account JobsSenior Technical Account Manager JobsSenior Technical Account Manager Jobs in Renton, WA

Senior Technical Account Manager information

See Renton, WA salary details

$46.7K

$113.2K

$179.4K

How much do senior technical account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior technical account manager in Renton, WA is $113,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,200.00 and $137,200.00 per year, depending on experience, location, and employer.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What does a senior technical account manager do?

A senior technical account manager (TAM) serves as a primary technical contact between a company and its clients, ensuring successful implementation, support, and ongoing satisfaction with products or services. They analyze client needs, coordinate with internal teams, and provide strategic guidance to optimize product usage, often utilizing tools like CRM systems and technical certifications. Their role involves problem-solving, relationship management, and technical expertise to help clients achieve their business goals.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

How much does a senior technical account manager make in the US?

A senior technical account manager in the US typically earns between $100,000 and $150,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, with higher salaries often associated with technical expertise and certifications in customer success tools and cloud platforms.
What job categories do people searching Senior Technical Account Manager jobs in Renton, WA look for? The top searched job categories for Senior Technical Account Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Senior Technical Account Manager jobs? Cities near Renton, WA with the most Senior Technical Account Manager job openings:
Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 63% In-person, and 37% Remote job distribution, with an average salary of $113,154 per year, or $54.4 per hour.

Account Manager

Alera Group

Tacoma, WA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

163rd of 306 rated insurance

Job description

OVERVIEW
Account Manager - Commercial Lines (Property & Casualty)
At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams deliver strategic, consultative solutions that protect organizations and support long-term growth. We're hiring an experienced Account Manager to manage complex client relationships, support renewal and placement strategy, and play a key role within a high-performing service team.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
About the Role
The Account Manager is responsible for managing a defined book of business (typically $750k-$1M in revenue) and supporting all aspects of client service, renewals, and account maintenance. This role serves as a primary day-to-day client contact, working closely with Producers and internal teams to ensure high-quality service delivery and retention.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES
What You'll Do
The Account Manager's main role is to ensure customer satisfaction and client retention by delivering timely, consistent, and quality service.
  • Process service requests, including preparing submissions, reviewing quotations, issuing proposals, summaries, certificates, binders, invoices, and premium audits for clients
  • Review and verify policy endorsements, newly issued policies, and insurance contracts for accuracy and compliance
  • Follow up promptly and professionally with clients, carriers, producers, and team members
  • Manage and prioritize workload, coordinate with Account Assistants, and conduct monthly renewal meetings with producers and Account Managers
  • Maintain certifications, complete training goals, and stay current on underwriting requirements and carrier authority

Team Leadership & Collaboration
  • Foster a collaborative, high-performing team environment
  • Support hiring, onboarding, and training of new team members
  • Coordinate service timelines and ensure deliverables align with client expectations

QUALIFICATIONS
What You Bring
Required
  • Minimum 2 years of experience in a commercial account management role
  • Active Property & Casualty license
  • Strong knowledge of commercial lines coverages, carriers, and market dynamics
  • Experience managing large, complex accounts and renewal strategies
  • Proven ability to lead client meetings and present to senior stakeholders
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with agency management systems

Preferred
  • Experience with AMS Sagitta or similar platforms
  • Industry designations (e.g., CPCU, CIC, CRM, or similar)
  • Bachelor's degree or equivalent professional experience
  • Subject matter expertise in specific industries (e.g., construction, transportation, senior living)

ADDITIONAL INFORMATION
Compensation:
Salary range: $65,000 - $85,000 per year
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Remote
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications
  • Active Property & Casualty license required
  • Ongoing continuing education required to maintain licensure
  • Industry certifications (e.g., CPCU, CIC) are highly valued and encouraged

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Remote

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