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Senior Technical Account Manager Jobs in Iowa (NOW HIRING)

Relativity

Senior Technical Account Manager

Des Moines, IA · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

Varonis

Technical Account Manager

Des Moines, IA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Qualys

Technical Account Manager

Des Moines, IA · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

UiPath

Technical Account Manager - Healthcare

Denver, IA · On-site +1

$94K - $170K/yr

Your mission As a Technical Account Manager in our Healthcare Client Success team, you'll guide our most strategic customers in building and scaling enterprise automation and Agentic AI programs.

Iff

Technical Service Account Manager

Cedar Rapids, IA · On-site +1

The Technical Service Account Manager in Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and ...

Danfoss GmbH

Senior Account Manager

Ames, IA · On-site

$110 - $150/hr

Remote Senior Account Manager Req ID: 50977 Job Location: Raleigh, NC, US, Ames, IA, US, Atlanta ... Act as a solution-oriented partner for your customers, using your technical knowledge to cross-sell ...

New

Gallagher

Senior Account Manager

West Des Moines, IA · On-site

As a Senior Account Manager in Employee Benefits, you'll be part of a team that's committed to delivering exceptional service and building strong relationships. You'll work with clients of all sizes ...

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Senior Technical Account Manager information

See Iowa salary details

$39K

$94.5K

$149.8K

How much do senior technical account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for senior technical account manager in Iowa is $94,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $114,600.00 per year, depending on experience, location, and employer.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What are popular job titles related to Senior Technical Account Manager jobs in Iowa?

For Senior Technical Account Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Senior Technical Account Manager jobs in Iowa look for?

The top searched job categories for Senior Technical Account Manager jobs in Iowa are:

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Senior Technical Account Manager jobs near you

Senior Technical Account Manager

Des Moines, IA • On-site

Relativity
See more jobs at Relativityexternal

$134K - $202K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply