Orem, UT · On-site
Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...
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Orem, UT · On-site
Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...
Orem, UT · On-site
Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...
Quick apply
Orem, UT · On-site
Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Quick apply
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Lehi, UT · On-site
Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...
Salt Lake City, UT · On-site
$100K - $150K/yr (+ commission)
Mentor TC Associates and support account coverage (Senior Technology Consultant) What You Bring * 3-5+ years of B2B technology, telecom, or solutions sales experience (5+ years for Senior tier). Also ...
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Salt Lake City, UT · On-site
$100K - $150K/yr (+ commission)
Mentor TC Associates and support account coverage (Senior Technology Consultant) What You Bring * 3-5+ years of B2B technology, telecom, or solutions sales experience (5+ years for Senior tier). Also ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Job Summary We are looking for a Senior IT professional to join our team in the SLC office to manage our Help Desk, assist in training new employees, and help improve our support systems. You will ...
Supporting broader TTO Strategic Technology Services initiatives - contributing to team activities ... The Tax Innovation Senior Consultant manages incoming innovation requests end-to-end - from intake ...
Supporting broader TTO Strategic Technology Services initiatives - contributing to team activities ... The Tax Innovation Senior Consultant manages incoming innovation requests end-to-end - from intake ...
Salt Lake City, UT · On-site
$112K - $112K/yr
Additionally, the Senior Technical Program Manager will evaluate OEM enhancement requests, identify ... Support release planning, launch readiness reviews, and post-launch assessments. Stakeholder ...
New
Salt Lake City, UT · On-site
$112K - $112K/yr
Additionally, the Senior Technical Program Manager will evaluate OEM enhancement requests, identify ... Support release planning, launch readiness reviews, and post-launch assessments. Stakeholder ...
New
Lehi, UT · On-site
$118K - $156K/yr
Serve as the primary Tech GRC lead for internal readiness assessments, regulatory audits ... Support developing staff and help raise the overall quality of delivery across the organization.
Lehi, UT · On-site
$118K - $156K/yr
Serve as the primary Tech GRC lead for internal readiness assessments, regulatory audits ... Support developing staff and help raise the overall quality of delivery across the organization.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in ... Senior Associate, MES Support Analyst Job Code: 39846 Job Location: (On Site) Salt Lake City, UT;
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in ... Senior Associate, MES Support Analyst Job Code: 39846 Job Location: (On Site) Salt Lake City, UT;
Sandy, UT · On-site
$60K - $75K/yr
Miller Senior Health is seeking an IT Field Technician to provide hands-on technology support across our facilities and business locations. This role is ideal for a service-oriented technician who ...
New
Sandy, UT · On-site
$60K - $75K/yr
Miller Senior Health is seeking an IT Field Technician to provide hands-on technology support across our facilities and business locations. This role is ideal for a service-oriented technician who ...
New
Sandy, UT · On-site
$60K - $75K/yr
Miller Senior Health is seeking an IT Field Technician to provide hands-on technology support across our facilities and business locations. This role is ideal for a service-oriented technician who ...
New
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Sandy, UT · On-site
$60K - $75K/yr
Miller Senior Health is seeking an IT Field Technician to provide hands-on technology support across our facilities and business locations. This role is ideal for a service-oriented technician who ...
New
Serve as a senior technical resource and escalation point for office staff and tech support personnel. Administer and support core systems including: o Network infrastructure o Windows servers and ...
Serve as a senior technical resource and escalation point for office staff and tech support personnel. Administer and support core systems including: o Network infrastructure o Windows servers and ...
Park City, UT · On-site
$15.75 - $21/hr
Enterprise & C-Suite IT Support -Assistwith the installation, configuration, and maintenance of ... Shadowing & Training - Learn from senior IT technicians,participatein enterprise technology stand ...
Park City, UT · On-site
$15.75 - $21/hr
Enterprise & C-Suite IT Support -Assistwith the installation, configuration, and maintenance of ... Shadowing & Training - Learn from senior IT technicians,participatein enterprise technology stand ...
Ogden, UT · On-site
$140K - $155K/yr
Technology Business Systems Analyst Work Arrangement: 100% On-Site Salary Range: $140,000 - $155,000 Position Summary The Senior Technology Business Management Analyst (STBMA) supports Program ...
Ogden, UT · On-site
$140K - $155K/yr
Technology Business Systems Analyst Work Arrangement: 100% On-Site Salary Range: $140,000 - $155,000 Position Summary The Senior Technology Business Management Analyst (STBMA) supports Program ...
Salt Lake City, UT · On-site
$66K - $67K/yr
Drafting documents and correspondence in support of vendor and technology agreement activities ... The Tax Innovation Senior Consultant manages incoming innovation requests end-to-end - from intake ...
Salt Lake City, UT · On-site
$66K - $67K/yr
Drafting documents and correspondence in support of vendor and technology agreement activities ... The Tax Innovation Senior Consultant manages incoming innovation requests end-to-end - from intake ...
$46K - $53K
3% of jobs
$53K - $60K
3% of jobs
$60K - $67K
3% of jobs
$67K - $74K
5% of jobs
$75.9K is the 25th percentile. Wages below this are outliers.
$74K - $81K
37% of jobs
$81K - $87.9K
14% of jobs
$87.9K - $94.9K
9% of jobs
$95.2K is the 75th percentile. Wages above this are outliers.
$94.9K - $101.9K
8% of jobs
$101.9K - $108.9K
8% of jobs
$108.9K - $115.9K
5% of jobs
$115.9K - $122.9K
3% of jobs
$46K
$87.2K
$122.9K
| Aspect | Senior Tech Support | Tech Support Specialist |
|---|---|---|
| Required Credentials | Typically 2+ years experience, certifications like CompTIA A+ or Network+ | Entry to mid-level, similar certifications often required |
| Work Environment | Support teams, help desks, on-site or remote | Help desks, call centers, remote support |
| Employer & Industry Usage | IT departments, tech companies, service providers | IT support roles across various industries |
| Common Search & Comparison Intent | Understanding seniority, responsibilities, career progression | Entry-level support roles, skill requirements |
Senior Tech Support professionals typically have more experience and handle complex issues, mentoring junior staff, and providing advanced solutions. Tech Support Specialists are often entry to mid-level roles focused on resolving common technical problems. The senior role involves greater responsibility, expertise, and often leadership within support teams.
The most popular types of Tech Support jobs in Utah are:
Cities in Utah with the most Senior Tech Support job openings:
Orem, UT • On-site
Full-time
Re-posted 27 days ago
IT Support Specialist II
Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00–$36.50/hour (based on experience)
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Role Summary
The IT Support Specialist II is a senior, on-site technical support role responsible for resolving issues that Tier 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk, Projects, and Alignment teams.
This role exists to own complex troubleshooting end-to-end, act as a reliable on-site presence for clients, and improve the overall effectiveness of Tier 1 by resolving root causes and strengthening documentation.
Tier 2 technicians are expected to work independently, make sound technical judgments, and represent the company confidently in client environments.
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What This Role Is (Clarifying Early)
· On-site technical support role
· Escalation point for Tier 1 after defined time limits
· Hands-on execution role, not a design authority
· Trusted technician working directly with clients
· Key contributor to projects and continuous improvement
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What This Role Is Not
· Not a Tier 1 or entry-level support role
· Not a purely remote position
· Not a senior architect or Tier 3 role
· Not a role that passes work back down to Tier 1
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What You’ll Spend Most of Your Time Doing
· Resolving issues escalated from Tier 1 that cannot be completed within 20–30 minutes
· Providing on-site support at client locations, including:
o Hardware installs and replacements
o Network and peripheral troubleshooting
o Server and infrastructure support
· Acting as the on-site technical face of the company for clients
· Owning issues through resolution and documenting fixes clearly
· Updating documentation so similar issues can be resolved at Tier 1 in the future
· Assisting with projects and executing project-related technical work
· Reviewing environments and identifying improvement opportunities
· Rotating through after-hours on-call support with other technicians
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Core Responsibilities
· Serve as the escalation point for unresolved Tier 1 issues
· Independently troubleshoot and resolve:
o Server-related issues
o Networking and connectivity problems
o Firewall and security-related changes (execution-focused)
o Backup recovery
· Perform on-site installations, swaps, and equipment deployment
· Communicate effectively with users at all levels, from frontline staff to executives
· Coordinate with Service Desk Supervisors for oversight and prioritization
· Execute approved changes routed through appropriate departments
· Document root cause, resolution steps, and preventive recommendations
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Technical Expectations
A successful IT Support Specialist II can independently handle:
· Active Directory administration and troubleshooting
· Microsoft 365 administration and support
· Server and infrastructure troubleshooting
· Network and firewall-related changes
· Backup validation and recovery support
· Security-related troubleshooting and response (execution-focused)
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Required Skills & Experience
