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Senior Tech Support Jobs in Ohio (NOW HIRING)

Sr Technology Program Manager

Columbus, OH ยท On-site

$112K - $112K/yr

Additionally, the Senior Technical Program Manager will evaluate OEM enhancement requests, identify ... Support release planning, launch readiness reviews, and post-launch assessments. Stakeholder ...

Provides the full range of Field Engineering support for an assigned base of large / complex ... and technology. Therefore, to conform to U.S. export control regulations, applicant should be ...

What success looks like in this role: โ€ข Provides the full range of Field Engineering support for ... and technology. Therefore, to conform to U.S. export control regulations, applicant should be ...

Senior Director Technology - Web Technologies & AI (all genders) Why Valtech? We're advisors ... Support business development, pursuits, and executive presentations. Delivery Leadership * Provide ...

IT SECURITY PROGR/ANALYST SR

Dayton, OH ยท On-site

$43.75 - $58.25/hr

T. CUSTOMER SUPPORT Full-Time / SHIFT VARIES Note: Candidates must be willing to commute and work ... N/A Area of study or major : Computer Science, MIS, Nursing, Medical Technology, Radiology ...

New

IT SECURITY PROGR/ANALYST SR

Dayton, OH ยท On-site

$43.75 - $58.25/hr

T. CUSTOMER SUPPORT Full-Time / SHIFT VARIES Note: Candidates must be willing to commute and work ... N/A Area of study or major : Computer Science, MIS, Nursing, Medical Technology, Radiology ...

New

Showing results 21-40

Senior Tech Support information

See Ohio salary details

$46.8K

$88.7K

$124.9K

How much do senior tech support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for senior tech support in Ohio is $88,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $99,200.00 per year, depending on experience, location, and employer.

What is a senior tech support?

Senior Tech Support specialists are experienced professionals who provide advanced technical assistance to customers or internal users. They handle complex technical issues that frontline support staff may not be able to resolve, often involving troubleshooting hardware, software, or network problems. In addition to resolving incidents, they may mentor junior team members, document solutions, and help improve support processes. Their role is crucial in ensuring the stability and efficiency of IT systems within an organization.

What are the key skills and qualifications needed to thrive as a senior tech support?

To thrive as a Senior Tech Support, you need advanced troubleshooting abilities, deep knowledge of operating systems and networks, and usually a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential. Strong communication, patience, and problem-solving skills distinguish top performers in this role. These competencies ensure swift resolution of complex issues, high customer satisfaction, and effective mentoring of junior staff.

What are some common challenges faced by senior tech support professionals, and how can they effectively address them?

Senior Tech Support professionals often encounter complex technical issues that may not have straightforward solutions, requiring in-depth troubleshooting and creative problem-solving. They are also expected to manage escalated customer concerns while balancing multiple priorities and tight deadlines. Effective communication and collaboration with engineering or product teams are essential, as is staying updated on evolving technologies. Building strong relationships across departments can help streamline issue resolution and contribute to overall team success.

What is the difference between Senior Tech Support vs Tech Support Specialist?

AspectSenior Tech SupportTech Support Specialist
Required CredentialsTypically 2+ years experience, certifications like CompTIA A+ or Network+Entry to mid-level, similar certifications often required
Work EnvironmentSupport teams, help desks, on-site or remoteHelp desks, call centers, remote support
Employer & Industry UsageIT departments, tech companies, service providersIT support roles across various industries
Common Search & Comparison IntentUnderstanding seniority, responsibilities, career progressionEntry-level support roles, skill requirements

Senior Tech Support professionals typically have more experience and handle complex issues, mentoring junior staff, and providing advanced solutions. Tech Support Specialists are often entry to mid-level roles focused on resolving common technical problems. The senior role involves greater responsibility, expertise, and often leadership within support teams.

What are the most commonly searched types of Tech Support jobs in Ohio?

The most popular types of Tech Support jobs in Ohio are:

What cities in Ohio are hiring for Senior Tech Support jobs?

Cities in Ohio with the most Senior Tech Support job openings:

Consultant/Senior Technology Architect/Admin - Exadata DBA

Columbus, OH โ€ข On-site

Avance Consulting Services
Recruiting and Staffing Servicesย โ€ขย 501 - 1,000 employees

$48 - $66.25/hr

Full-time

Re-posted 28 days ago


Key responsibilities

  • Administer Oracle Exadata activities such as firmware upgrades, patching, and storage cell management.

  • Perform backup and recovery of Oracle databases using RMAN and troubleshoot database issues.

  • Coordinate with infrastructure teams, monitor system resources, and support 24x7 P1 issues.


Job description

Company Description


About Company :

A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.


About Us :

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt.


Job Description

Hi,

Greetingsย 

Hope you are doing great!

We have an urgent requirement related to your profile with one of our clients for Consultant/Senior Technology Architect/Admin - Exadata DBA at Columbus, OH.If you are interested and available for the following position then please send your updated resume immediately in a word format and fill the following details.


Role : Consultant/Senior Technology Architect/Admin - Exadata DBA

Work Locations : Columbus, OH

Duration : Full Time

Qualificationsย 

Basic

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of experience in IT

Preferred

Expert on Oracle Exadata activities like firmware upgrade/ Exadata patching, storage cell management etc.ย 

Knowledge and experience in using AD utilities, AD administration and Autoconfig utilities

Hands on experience of Administering Oracle ASM , RAC database issues

Evaluating system requirements for recommending growth plans

Perform backup and recovery of Oracle databases using rman

Perform general technical trouble shooting and do RCA.

Experience in code migration, database change management and data management through various stages of development life cycle

Co-ordination with Infrastructure team for various issues and monitoring of system resources

Raising SR with Oracle and implementing solutions.

Hands on experience on Ebiz Life cycle and maintenance tools along with health check of the instance using OEM.

Automation of various monitoring scripts for DB and Applications.

24X7 support for P1 issues.

Understanding of market and technology trends.

Analytical skillsย 

Experience and desire to work in a management consulting environment that requires regular travelย 

Candidate Details :ย 

Name:

Primary email address:

Alternate e-mail id:

Current Home & Work Location in USA (City, State):

Please confirm your Cell Phone:

What is the best time to reach you:

Current Employer's Name:

Work Authorization(EAD's/GC/US Citizen):

Travel [If yes in %]:

Relocation [Yes/No]:

Expected Salary:

Current Salary :

Total work experience in years :

US work experience:

Current employer's Name:ย 


About Company or Client:

A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.


About Us:

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt. To Apply call +1-732-276-9933 Ext: 430



Qualifications

Basic

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of experience in IT

Additional Information

All your information will be kept confidential according to EEO guidelines.


Avance Consulting logo

About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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