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Senior System Support Analyst Jobs in Kansas (NOW HIRING)

Garmin Ltd.

Technical Analyst / Support

Olathe, KS · On-site

In this role, you will be responsible for managing various technical development tasks supporting IT needs around case management, reporting, data analysis and system configuration and for ...

Garmin Ltd.

Business Analyst OM Support

Olathe, KS · On-site

Overview We are seeking a full-time Business Analyst OM Support at Garmin's U.S. headquarters in ... Prepares training documentation, and trains global team members on new systems or process ...

SPX

Sr Analyst II, Mfg Systems

Overland Park, KS · On-site

How you will make an Impact (Job Summary) The Senior Business Systems Analyst - Manufacturing ... Safeguard company data and support effective system controls, security, data integrity, and ...

Lockton

Accounting Systems Analyst

Overland Park, KS · On-site

The Accounting Systems Analyst will provide expert functional support, conduct system testing ... Responsibilities : • System Support - provides expert functional support for systems by ...

Terracon

Senior HRIS Analyst

Olathe, KS · On-site

$87K - $111K/yr

General Responsibilities Terracon's Total Rewards team is hiring a Senior HRIS Analyst to help ... If you're ready to help us innovate in HR and support our Best At People vision, we'd love to ...

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Senior System Support Analyst information

What does a senior system support analyst do?

A Senior System Support Analyst is responsible for overseeing and maintaining an organization's computer systems and networks. They troubleshoot complex technical issues, provide advanced support to end-users, and ensure that IT systems run smoothly and efficiently. Their duties often include system monitoring, upgrading software and hardware, implementing security measures, and mentoring junior IT staff. They play a critical role in minimizing downtime and ensuring the reliability of business operations.

What are the key skills and qualifications needed to thrive as a senior system support analyst?

To thrive as a Senior System Support Analyst, you need deep technical knowledge of operating systems, networking, troubleshooting, and a relevant degree or equivalent experience. Proficiency with ITSM tools (like ServiceNow), remote desktop management, and certifications such as CompTIA, Microsoft, or ITIL are typically required. Strong analytical thinking, communication, and customer service skills set standout candidates apart in this role. These abilities ensure efficient problem resolution, minimize system downtime, and foster productive cooperation across technical teams and end users.

What are some typical challenges faced by senior system support analysts when managing large-scale IT systems?

Senior System Support Analysts often encounter challenges such as troubleshooting complex technical issues across multiple platforms, managing tight deadlines during system outages, and ensuring minimal disruption to business operations. They must also stay updated on evolving technologies and coordinate with various departments to implement upgrades or patches. Successfully navigating these challenges requires strong analytical skills, effective communication, and the ability to prioritize tasks in a fast-paced environment.

What is the difference between Senior System Support Analyst vs System Support Specialist?

AspectSenior System Support AnalystSystem Support Specialist
CredentialsTypically requires a bachelor’s degree in IT or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications and an associate or bachelor’s degree in IT or related field
Work EnvironmentSupports complex systems, often in enterprise or corporate settings, with higher responsibility for troubleshooting and system improvementsProvides technical support for end-users, troubleshooting hardware/software issues, usually in helpdesk or support centers
Employer & Industry UsageUsed in corporate, IT service providers, and enterprise environmentsCommon in helpdesk, customer support, and smaller IT teams

The main difference is that Senior System Support Analysts handle more complex issues, system upgrades, and strategic support, while System Support Specialists focus on routine troubleshooting and user support. Both roles require similar certifications and are found in similar environments, but the senior role involves greater responsibility and technical expertise.

Infographic showing various Senior System Support Analyst job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Aviation Systems Engineering Support Specialist

Olathe, KS • On-site

Garmin Ltd.
Electronics and Appliance Stores • 10K+ employees
Learn more about Garmin Ltd.external

Other

Posted 11 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Overview

We are seeking a full-timeAviation Systems Engineering Support Specialistat Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for working with systems and programs engineers to coordinate technical issue troubleshooting, lead the generation and maintenance of select technical system documentation, and be responsible for integrated flight deck software loading and test execution.

Essential Functions
  • Lead the generation and maintenance of select technical documentation, LRU library, and data packages
  • Independently research, analyze and prepare Request for Proposal (RFP) responses complex integrated avionics systems
  • Define format and create useable data by analyzing data logged during flights and preparing in clear and concise manner
  • Lead technical issue troubleshooting, including conducting software loading, testing and troubleshooting on integrated system test benches and proactively engage and coordinate appropriate company resource to resolve issues
  • Perform a wide variety of nonstandard complex tasks associated with avionic system analysis, research, test preparation and evaluation
  • Define format and development of relevant, clear records, logs and analytical data
  • Assist with maintenance of scalable documentation / data packages as outlined below
  • Serve as main point of contact for making / modifying drawings (ECOs)
  • Independently coordinate w/ production and Project Engineers to ensure HW needs are met (flightworthy, conformed, TSOA)
  • Enforce necessary changes with systems and program engineers that affect products for multiple programs (e.g. interconnect change that needs to be made in multiple airframe interconnects as well as the generic interconnect)
  • Coordinate shipping of engineering items, maintain internal status reporting tools, and prepare airframe-specific software configuration files
  • Lead creation of draft Software Change Impact Analysis material
  • Conduct and assemble market research on competitive products and potentially new market opportunities and perform general group process enhancements (miscellaneous group spreadsheets, etc.)
  • Analyze product usage data in support of business case analysis
Basic Qualifications
  • Bachelor’s DegreeANDa minimum of 2 years experience in the aviation industryORa minimum of 5 years relevant work experience
  • Proficiency using Microsoft Office including Outlook, Word, and Excel
  • Demonstrates proficient understanding of electrical engineering theories and concepts
  • Demonstrates strong and effective verbal, written and interpersonal communication skills
  • Driven problem solver with proven success in solving difficult problems and excellent time management and follow-up skills
Desired Qualifications
  • Bachelor’s Degree in Electronics Engineering Technology, Computer Engineering Technology, or another substantially similar electronics or technical field
  • Pilot’s License
  • Aviation background

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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