Senior Support Manager Jobs in Edmonton, AB (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private organizations. We foster an environment of high challenge, where curiosity and critical thinking are encouraged. Through high support, including progressive learning, strong coaching, inclusive teamwork, and a shared commitment to integrity, we perform at our best – measuring what matters, recognizing impact, and continuously evolving to deliver excellence. This creates a culture where the best work happens when high challenge and high support work together. That balance is how our values show up—in how we work, how we lead, and what we deliver.

KPMG’s Department of Professional Practice (DPP) is in search of a high-performing candidate to support the annual inspection cycle and help enhance audit quality across the firm. This role will work closely with regulators, engagement teams, leadership in DPP and Business Unit Professional Practice Partners. 

• A key resource for the external inspection cycle including the Request for Information (RFI) process. 
• A primary contact with the external regulators, senior leaders, and partners within the firm. 
• Support engagement teams with courageous and empathetic conversations, active listening of external requests, oversight of engagement team coordination and ensuring engagement teams have the right level of support.  
• Use your technical proficiency to review engagement team deliverables, provide open and honest feedback and ensure external requests are appropriately responded to. 
• Guide engagement teams through the remediation process to ensure timely and sufficient resolution. 
• Support audit quality matters through the development and implementation of improvement opportunities as well as sharing of overall observations within DPP.   
• Participate in DPP, Audit Quality projects and initiatives, as required.  
• To maintain connectivity with your sponsoring office, we encourage a commitment of approximately 200 hours per year to work on engagements in your region during your rotation, either as part of an engagement team or in an EEA Review role.

• Canadian CPA designation or international equivalent  
• 8+ years of experience in a large professional services firm 
• Exceptional knowledge of KAEG-I and KPMG Clara Workflow required with also having knowledge of KAEG-P preferred. 
• Experience as an audit manager/senior manager on Reporting Issuer engagements required with PCAOB experience preferred. 
• Prior internal and/or external inspection experience  
• Excellent written and verbal communication skills, attention to detail and ability to generate high quality deliverables. 
• Experience and proven ability to manage team members and projects successfully and direct the work of others. 
• Ability to work in a deadline driven environment. 
• Confidence and resilience in dealing with senior partners and challenging situations.  
• Strong interpersonal skills, high emotional intelligence, and professional maturity; demonstrated ability to effectively interact and build professional relationships. 
• Awareness of the sensitivity of information received and appropriate handling. 
• Proficiency in English at a business level is required.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

#li-hybrid

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• Canadian CPA designation or international equivalent  
• 8+ years of experience in a large professional services firm 
• Exceptional knowledge of KAEG-I and KPMG Clara Workflow required with also having knowledge of KAEG-P preferred. 
• Experience as an audit manager/senior manager on Reporting Issuer engagements required with PCAOB experience preferred. 
• Prior internal and/or external inspection experience  
• Excellent written and verbal communication skills, attention to detail and ability to generate high quality deliverables. 
• Experience and proven ability to manage team members and projects successfully and direct the work of others. 
• Ability to work in a deadline driven environment. 
• Confidence and resilience in dealing with senior partners and challenging situations.  
• Strong interpersonal skills, high emotional intelligence, and professional maturity; demonstrated ability to effectively interact and build professional relationships. 
• Awareness of the sensitivity of information received and appropriate handling. 
• Proficiency in English at a business level is required.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

#li-hybrid