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Senior Support Analyst Jobs in Renton, WA (NOW HIRING)

Continuum College has an outstanding opportunity for a Computer Support Analyst 1! About the ... of senior IT staff. Help document procedures, validate results, and identify opportunities to ...

... senior leadership and handle sensitive information with absolute professionalism and ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

As a Loan Support Analyst Sr, within PNC's Business Credit Loan Admin Organization, you will be based in East Brunswick, NJ; Cleveland, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; or Kalamazoo, MI.

ERP Tech Analyst

Bellevue, WA · Hybrid

$37.98 - $47.60/hr

... senior support teams. * Guide users through solutions via phone, chat, email, or remote sessions ... Analyze End Users business processes to understand how issues impact workflows and recommend ...

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Senior Support Analyst information

See Renton, WA salary details

$28.7K

$94K

$155.8K

How much do senior support analyst jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior support analyst in Renton, WA is $94,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $102,400.00 per year, depending on experience, location, and employer.

What is a senior support analyst?

Senior Support Analysts are experienced professionals who provide advanced technical assistance and troubleshooting for software, hardware, or network issues within an organization. They often handle escalated support cases, mentor junior analysts, and work closely with other IT teams to resolve complex problems. Additionally, Senior Support Analysts may contribute to process improvements, documentation, and training to enhance overall support operations.

How does a senior support analyst typically collaborate with other teams to resolve complex technical issues?

A Senior Support Analyst often works closely with cross-functional teams such as engineering, product management, and quality assurance to address and resolve complex technical issues reported by clients. This collaboration may involve escalating unresolved problems, participating in root cause analysis sessions, and sharing insights from customer interactions to improve product functionality. Regular meetings, ticketing systems, and documentation tools are commonly used to streamline communication and ensure issues are tracked and resolved efficiently. By acting as a bridge between support and other departments, Senior Support Analysts help ensure customer satisfaction and continuous product improvement.

What are the key skills and qualifications needed to thrive as a senior support analyst, and why are they important?

To thrive as a Senior Support Analyst, you need strong problem-solving skills, in-depth knowledge of IT systems, and typically a degree in computer science or a related field. Experience with ticketing platforms, remote support tools, and certifications such as ITIL or CompTIA are often required. Excellent communication, patience, and leadership abilities help you manage escalations and mentor junior team members. These skills ensure efficient issue resolution, high customer satisfaction, and the smooth operation of technical support functions.

What is the difference between Senior Support Analyst vs Support Engineer?

AspectSenior Support AnalystSupport Engineer
Required CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; certifications like CompTIA or ITIL are commonSimilar credentials; often holds certifications such as CompTIA, Cisco, or Microsoft
Work EnvironmentProvides technical support, troubleshooting, and customer service primarily via phone, email, or chat in corporate or service provider settingsFocuses on resolving technical issues, deploying solutions, and maintaining systems, often in IT departments or technical support teams
Employer & Industry UsageUsed across IT service providers, corporate IT departments, and tech support firmsCommon in IT companies, software firms, and enterprise support teams

Both roles require technical knowledge and customer service skills, but Senior Support Analysts often handle more complex issues and may oversee support teams, while Support Engineers focus more on technical problem resolution and system maintenance.

What cities near Renton, WA are hiring for Senior Support Analyst jobs?

Cities near Renton, WA with the most Senior Support Analyst job openings:

Infographic showing various Senior Support Analyst job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $94,024 per year, or $45.2 per hour.

Senior Commercial Support Analyst

Kent, WA • Hybrid


Univar Solutions
Chemical Manufacturing • 5 - 10K employees

7.5

Company rating: 7.5 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

136th of 366 rated logistics

Good employer

Paid breaks

Recommended by parents


$91K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago


Job description

A Place Where People Matter. 

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. 

Senior Commercial Support Analyst:

We are seeking a collaborative, analytical, and customer-focused professional to support the District Product Manager in driving profitable growth across the solvent portfolio. This role partners closely with Sales, Customer Service, Procurement, Supply Chain, Operations, and Product Management to execute pricing strategies, manage supplier relationships, support sourcing initiatives, and provide market intelligence.

What You’ll Do:

Commercial & Portfolio Support

  • Provide product, pricing, sourcing, and supplier guidance for the solvent portfolio.
  • Partner with cross-functional teams to ensure product availability and support customer needs.
  • Serve as DSM backup and provide leadership coverage as needed.

Pricing & Margin Management

  • Support market-based pricing strategies to maximize profitability and competitiveness.
  • Execute contract and bid pricing initiatives.
  • Monitor market trends, supplier cost changes, and competitive activity.
  • Maintain local contract pricing, sourcing arrangements, and supplier support programs.

Supplier Management

  • Build and maintain relationships with key solvent suppliers.
  • Support supplier growth initiatives, business reviews, and opportunity pipelines.
  • Participate in supplier meetings and coordinate actions related to supply, allocations, and growth opportunities.

 

Analytics & Reporting

  • Develop and communicate reports that track volume, margin, pricing, and other key business metrics.
  • Provide data-driven insights to support commercial and operational decision-making.

Supply Chain & Operations

  • Coordinate material setups, product extensions, and blend commercialization activities.
  • Support inventory optimization and sourcing strategies to ensure supply continuity.

What You’ll Need:

  • Experience in chemical distribution, solvents, petrochemicals, or related industries preferred.
  • Strong analytical, communication, and organizational skills.
  • Ability to work cross-functionally in a fast-paced commercial environment.
  • Proficiency in Excel and business reporting tools.
  • Bachelor’s degree or equivalent experience
  • Strong PC skills including: Excel, Outlook, CRM, Tableau

Where You’ll Work:

This is a hybrid-based role that will sit out of our Kent, WA location.

Pay & Benefits:

  • The salary range is $91,000 - $113,000. This role is also eligible for incentive pay.
  • The specific salary offered to a candidate may be motivated by a variety of factors including the candidate’s meaningful experience, education, training, certifications, qualifications, and work location.
  • Available employee benefits include health, vision, and dental. We also provide 401k matching for retirement and flexible time off.

What You Can Expect: 

  • Strong work/life flexibility
  • To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
  • To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews
  • Competitive pay and benefits

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! 

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. 

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at careers@univarsolutions.com.  

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.

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