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Senior Support Analyst Jobs in Vermont (NOW HIRING)

Robert Half

Sr. Budget Analyst

Montpelier, VT · On-site

$35.63 - $45/hr

We are looking for an experienced Sr. Budget Analyst to support financial planning and budget oversight for a long-term contract opportunity in Montpelier, Vermont. This role focuses on developing ...

Indeed

Senior Insurance Analyst

Burlington, VT · On-site

... Senior Insurance Analyst II to join our Global Insurance & Risk Management team. In this role, you ... We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners ...

VHB

Senior GIS Analyst / Project Manager

Winooski, VT · Hybrid

$98K - $123K/yr

Overview ABOUT THE POSITION VHB is seeking a Senior GIS Analyst/Project Manager to join our growing ... Support business development efforts by identifying opportunities, contributing to client ...

VHB

Senior GIS Analyst / Project Manager

Winooski, VT · Hybrid

$98K - $123K/yr

Overview ABOUT THE POSITION VHB is seeking a Senior GIS Analyst/Project Manager to join our growing ... Support business development efforts by identifying opportunities, contributing to client ...

Crowe LLP

Workday Absence & HCM Senior Analyst

Burlington, VT · Remote

$90K - $115K/yr

They will support continuous improvement, advise on new features and execute system changes. In addition, this role will provide support to Talent Solutions with training, requirements, testing ...

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All JobsSupport Analyst JobsSenior Support Analyst JobsSenior Support Analyst Jobs in Vermont

Senior Support Analyst information

See Vermont salary details

$27.1K

$88.9K

$147.3K

How much do senior support analyst jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior support analyst in Vermont is $88,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $96,800.00 per year, depending on experience, location, and employer.

What is a senior support analyst?

Senior Support Analysts are experienced professionals who provide advanced technical assistance and troubleshooting for software, hardware, or network issues within an organization. They often handle escalated support cases, mentor junior analysts, and work closely with other IT teams to resolve complex problems. Additionally, Senior Support Analysts may contribute to process improvements, documentation, and training to enhance overall support operations.

How does a senior support analyst typically collaborate with other teams to resolve complex technical issues?

A Senior Support Analyst often works closely with cross-functional teams such as engineering, product management, and quality assurance to address and resolve complex technical issues reported by clients. This collaboration may involve escalating unresolved problems, participating in root cause analysis sessions, and sharing insights from customer interactions to improve product functionality. Regular meetings, ticketing systems, and documentation tools are commonly used to streamline communication and ensure issues are tracked and resolved efficiently. By acting as a bridge between support and other departments, Senior Support Analysts help ensure customer satisfaction and continuous product improvement.

What are the key skills and qualifications needed to thrive as a senior support analyst, and why are they important?

To thrive as a Senior Support Analyst, you need strong problem-solving skills, in-depth knowledge of IT systems, and typically a degree in computer science or a related field. Experience with ticketing platforms, remote support tools, and certifications such as ITIL or CompTIA are often required. Excellent communication, patience, and leadership abilities help you manage escalations and mentor junior team members. These skills ensure efficient issue resolution, high customer satisfaction, and the smooth operation of technical support functions.

What is the difference between Senior Support Analyst vs Support Engineer?

AspectSenior Support AnalystSupport Engineer
Required CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; certifications like CompTIA or ITIL are commonSimilar credentials; often holds certifications such as CompTIA, Cisco, or Microsoft
Work EnvironmentProvides technical support, troubleshooting, and customer service primarily via phone, email, or chat in corporate or service provider settingsFocuses on resolving technical issues, deploying solutions, and maintaining systems, often in IT departments or technical support teams
Employer & Industry UsageUsed across IT service providers, corporate IT departments, and tech support firmsCommon in IT companies, software firms, and enterprise support teams

Both roles require technical knowledge and customer service skills, but Senior Support Analysts often handle more complex issues and may oversee support teams, while Support Engineers focus more on technical problem resolution and system maintenance.

What cities in Vermont are hiring for Senior Support Analyst jobs?

Cities in Vermont with the most Senior Support Analyst job openings:

Infographic showing various Senior Support Analyst job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $88,877 per year, or $42.7 per hour.

Senior Financial Analyst, Full-time

White River Junction, VT

Dartmouth-Hitchcock Health
Hospitals • 10K+ employees
Learn more about Dartmouth-Hitchcock Healthexternal

$81K - $101K/yr

Full-time

Medical, Dental

Posted 7 days ago

Job description

Overview

Senior Financial Analyst

Full-time, Days

Why work as a Senior Financial Analyst at the Dartmouth Health Home Care?

  • You experience satisfying and challenging work that makes a difference, every day.
  • You will be part of a high-functioning, collaborative team that is dedicated to providing excellent home health and hospice services to our community.

 

Benefits include:

  • Employee Referral Bonuses
  • Online LinkedIn Learning
  • Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system 

 

Locations:

  • White River Junction, VT

 

Dartmouth Health Home Care covers more than 140 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Dartmouth Health Home Care, you'll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

The Senior Financial Analyst is responsible for developing the organizational budget, forecasts and long-range plans, preparing Medicare cost reports, independently developing supporting analysis and documentation, and facilitating and managing governmental audits.  This position works closely with the leadership team by using financial key performance indicators to promote awareness of ongoing financial results and works with the Chief Financial Officer on the overall financial health of the organization.  In addition, this position will collaborate with clinical leadership, quality and IT to validate data, support quality initiatives, guide technology optimization and develop proformas for new programs and initiatives.

Responsibilities
  • Responsible for the month end revenue/AR reconciliation between the Epic billing system and general ledger and validation of data.
  • Acts as a financial resource and business advisor for leadership. Enhances financial acumen and knowledge organization-wide by providing education and training.
  • Report monthly statistics and key performance indicators and support the day-to-day metric needs of program leaders
  • Facilitate preparation for various annual reporting including cost reports, utilization reports, audits, IRS filings.
  • Review general ledger review, analytics and reconciliation for balance sheet and income statement accounts. 
  • Collaborate with Chief Financial Officer and Director of Revenue Cycle to prepare month end reporting within specified deadlines.
  • Oversee AP to ensure appropriate expense coding and timeliness of processing.
  • Labor and productivity analysis
  • Responsible for various other administrative work, including licensure, insurance, etc.
  • Serves as liaison with various DH financial and administrative service areas
  • This job description is not meant to be exhaustive and may be modified as needed. Employees may be assigned other related duties to meet organizational needs.
Qualifications

REQUIRED QUALIFICATIONS

  • Bachelor's degree in Finance, Business Administration, Accounting, or related field
  • Healthcare finance experience
  • Strong proficiency in Microsoft Office suite and ability to learn and adapt to various reporting tools.
  • Excellent verbal and written communication skills with the ability to translate and present complex financial data in a way that is understandable to customers. Excellent interpersonal skills with the ability to work both in a team environment and independently.

PREFERRED QUALIFICATIONS

  • MBA strongly preferred
  • Home Health and Hospice accounting experience
  • Experience with StrataJazz, Peoplesoft and Epic
Employment Type: FULL_TIME
Dartmouth-Hitchcock Health logo

About Dartmouth-Hitchcock Health

Sourced by ZipRecruiter

Dartmouth-Hitchcock Health, located in Concord, NH, US, is a non-profit health care organization. It stands as a prominent player in the healthcare field, offering a broad spectrum of services. Serving northern New England, Dartmouth-Hitchcock provides access to nearly 1,500 primary care doctors and specialists in almost every area of medicine. The company was founded as Mary Hitchcock Memorial Hospital in 1893 and since then it has gradually expanded into a health care network compiling multiple hospitals, clinics, and health care facilities, as well as Dartmouth’s Geisel School of Medicine. Its mission is to improve the health of the people and communities it serves including the patients, families, and communities at large, demonstrating a commitment to population health.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Concord, NH, US

Year founded

1893

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