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Senior Software Support Engineer Jobs in Redmond, WA

Kymeta

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

Description Senior Software Engineer Who We Are Kymeta revolutionizes satellite communications ... This position supports the development and sustainment of advanced capabilities including antenna ...

Kymeta Corporation

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

... a Senior Software Engineer to develop, sustain, and expand software capabilities that enable ... This position supports the development and sustainment of advanced capabilities including antenna ...

247Hire

Senior Software Engineer

Seattle, WA · On-site

$139K - $183K/yr

Support team growth through mentoring and fostering a strong technical culture. Senior Software Engineer Qualifications: * Bachelor's Degree in Computer Science or a related field. * At least 4 years ...

Careers - Kymeta Corp

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

Senior Software Engineer Who We Are Kymetarevolutionizes satellite communications through ... This position supports the development and sustainment of advanced capabilities including antenna ...

Protingent

Senior Software Engineer

Bellevue, WA · On-site

$56 - $95/hr

Senior Software Engineer Position Description: Protingent Staffing has an exciting contract Senior ... Support verification and validation efforts to prove that the codes meet specifications and are ...

Microsoft

Senior Software Engineer

Redmond, WA · On-site

$137K - $180K/yr

As a Senior Software Engineer, you will design, build, and operate software that helps teams launch and manage products across Microsoft. You will work closely with partner engineers, product ...

The Walt Disney Company

Senior Software Engineer

Seattle, WA · On-site

$139K - $183K/yr

Senior Software Engineer Req ID: 10145075 Disney Entertainment and ESPN Product & Technology ... supporting operator tools and automation for a scalable workflow. We build logic across players and ...

Kymeta

Senior Software Engineer

Redmond, WA · On-site

$140K - $190K/yr

Description Senior Software Engineer Who We Are Kymeta revolutionizes satellite communications ... and support. Key Responsibilities * Develop and deliver antenna control software across Kymeta ...

The Walt Disney Company

Sr Software Engineer

Seattle, WA · On-site

$139K - $183K/yr

Job Posting Title: Sr Software Engineer Req ID: 10135205 Disney Entertainment and ESPN Product ... Innovate a world class content platform to support content delivery for brands such as Disney plus ...

Compass

Senior Software Engineer

Seattle, WA

$176K - $196K/yr

As a Senior Software Engineer, you will use your experience with microservices based architecture ... You will lead design and development of services to support an industry leading consumer experience ...

Docusign

Senior Software Engineer

Seattle, WA · On-site

$158K - $232K/yr

The Senior Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application. You ...

DocuSign, Inc.

Senior Software Engineer

Seattle, WA · On-site

$158K - $232K/yr

The Senior Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application. You ...

DocuSign

Senior Software Engineer

Seattle, WA · On-site +1

$158K - $232K/yr

The Senior Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application. You ...

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All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Redmond, WA

Senior Software Support Engineer information

See Redmond, WA salary details

$84.6K

$160.5K

$215K

How much do senior software support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for senior software support engineer in Redmond, WA is $160,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,200.00 and $180,900.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

Senior Software Support Engineer jobs near you

Senior Software Engineer

Redmond, WA • On-site

Kymeta
Telecommunications • 51 - 200 employees
Learn more about Kymetaexternal

$137K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Description
Senior Software Engineer
Who We Are
Kymeta revolutionizes satellite communications through Intelligent Communications Platforms (ICPs). Our electronically steered flat panel antennas enable seamless communications on-the-move. Kymeta solutions serve government, military, maritime, transport, and public safety clients worldwide, providing uninterrupted connectivity and spatial intelligence anywhere, anytime. With over 150 patents, Kymeta is shaping the future of global communications. For more information, visit kymetacorp.com
What We Need
Kymeta is seeking a Senior Software Engineer to develop, sustain, and expand software capabilities that enable advanced applications of Kymeta's electronically steered antenna technology beyond traditional satellite communications. This role will serve as a key contributor in developing software features, interfaces, and control functions that support RF sensing, radar, tracking, regulatory compliance, autonomous operations, and other emerging applications.
The ideal candidate combines strong software engineering fundamentals with a deep understanding of system integration, networking, and hardware control interfaces. Working closely with systems engineers, RF engineers, product teams, customers, and external partners, this individual will develop and maintain software that allows Kymeta antennas to integrate seamlessly into a wide range of operational environments.
This position supports the development and sustainment of advanced capabilities including antenna tracking and control functions, ephemeris-based tracking, radar applications, regulatory and compliance systems, and third-party integrations. The successful candidate will be comfortable working across the full software lifecycle, from concept development and rapid prototyping to field support and long-term sustainment.
KEY DUTIES AND RESPONSIBILITIES
  • Lead development, enhancement, and sustainment of software supporting advanced applications of Kymeta antenna systems

  • Design and implement new antenna control capabilities supporting applications beyond traditional SATCOM, including tracking, sensing, radar, regulatory/compliance, and other mission-specific functions

  • Lead multidisciplinary engineering efforts across RF, antenna, software, FPGA, embedded systems, and networking to deliver integrated operational capabilities

  • Develop and maintain APIs, network services, socket interfaces, and software integration frameworks that enable third-party systems to communicate with Kymeta antennas

  • Collaborate with systems engineers, RF engineers, and customer relationship owners to translate customer requirements into software features and operational capabilities

  • Support development, enhancement, and sustainment of antenna software platforms and advanced application extensions

  • Support customer integration efforts by assisting partners with API implementations, software interoperability, and system-level troubleshooting

  • Participate in laboratory testing, field demonstrations, and operational deployments to validate software functionality and performance

  • Analyze software, network, and system performance to diagnose issues and improve reliability, usability, and operational effectiveness

  • Develop technical documentation including interface definitions, software design documentation, user guides, and integration guides

  • Serve as a technical resource for software architecture, integration strategy, and customer-facing technical discussions

  • Ability to travel 10%

SKILLS AND EXPERIENCE
  • 8+ years of software engineering experience in embedded, networking, communications, aerospace, defense, or related technical environments

  • Strong proficiency in Python and C/C++

  • Experience developing software in Linux and embedded Linux environments

  • Experience designing optimizing, and maintaining networked applications using gRPC, REST APIs, TCP/IP, and socket-based communication in a microservices environment

  • Experience integrating software with hardware devices, sensors, embedded systems, or communications equipment

  • Familiarity with software design, version control, automated testing, and software lifecycle management

  • Strong communication skills and ability to work directly with customers, partners, and multidisciplinary teams

  • Demonstrated ability to rapidly develop and deploy software capabilities that enable new applications of existing hardware platforms while supporting customer integration and operational use

  • U.S. citizenship required

  • Active security clearance preferred

EDUCATION
  • Bachelor's degree in computer science, electrical engineering, or a related technical discipline

  • Advanced degree preferred but not required

  • Equivalent combinations of education and relevant industry, military, or government experience will be considered

  • The ideal candidate combines strong software engineering fundamentals with practical experience integrating software, networking, and hardware into operational solutions

COMPENSATION
Kymeta is committed to fair and equitable compensation practices. In the spirit of pay transparency, we have determined the salary range for this position to be $140,000 - $190,000. This is the full base salary range for the role. Hiring at the maximum of the range would be atypical, in order to allow for future and continued salary growth. Compensation packages are based on a variety of factors unique to each candidate, including but not limited to: skill set, years and depth of experience, certifications, and geography. The total compensation package for this position includes an annual target bonus of 10%, stock options, and benefits listed below. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
BENEFITS
We offer a competitive benefits package which includes:
Medical Plans: A choice between two competitive options
  • Flexible Spending & Health Savings Accounts

Vision & Dental
Life/AD&D
Employee Assistance Program
401k
Paid Time Off
  • Exempt employees: Flexible PTO and 12 paid holidays per year

  • Nonexempt employees: 15 vacation days, 7 sick days and 12 paid holidays per year

Kymeta is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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