1

Senior Service Engineer Jobs in Massachusetts (NOW HIRING)

Field Service Engineer - Boston, MA

Boston, MA · On-site +1

$40.50 - $41.75/hr

The Field Service Engineer is responsible for providing an exceptional customer experience through ... This position reports to the Sr. Field Service Manager of the Northeast field service team and will ...

The Field Service Engineer is responsible for providing an exceptional customer experience through ... This position reports to the Sr. Field Service Manager of the Northeast field service team and will ...

Senior Service Sales Specialist

Boston, MA · On-site +1

$109K - $128K/yr

The Senior Inside Sales Representative, Service is responsible for supporting the delivery of ... Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ...

Senior Commissioning Engineer Position Overview JLL is seeking a Senior Commissioning Engineer to ... Minimum 5 years providing building commissioning and/or construction QA/QC field services Technical ...

Showing results 21-40

Senior Service Engineer information

See Massachusetts salary details

$65K

$138.2K

$200.4K

How much do senior service engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior service engineer in Massachusetts is $138,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,100.00 and $156,700.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Engineer vs Service Technician?

AspectSenior Service EngineerService Technician
Required CredentialsBachelor's degree in engineering or related field, certifications often preferredHigh school diploma or technical certification, on-the-job training
Work EnvironmentDesign, troubleshooting, and overseeing service projects, often in industrial or technical settingsPerforming maintenance, repairs, and installations on equipment, often on-site at client locations
Employer & Industry UsageManufacturers, industrial plants, service companiesField service companies, equipment suppliers, maintenance providers

The main difference between a Senior Service Engineer and a Service Technician lies in their responsibilities and qualifications. Senior Service Engineers typically handle complex troubleshooting, system design, and project oversight, requiring higher education and experience. Service Technicians focus on hands-on repairs and maintenance, often with technical certifications. Both roles are essential in technical industries, but they differ in scope and level of expertise.

What is the role of a senior service engineer?

A senior service engineer is responsible for diagnosing and repairing complex technical issues, providing technical support, and ensuring customer satisfaction. They often lead service projects, collaborate with cross-functional teams, and may require certifications in specific technical areas. The role typically involves troubleshooting hardware and software, maintaining service documentation, and working in a fast-paced environment.

What are the most commonly searched types of Service Engineer jobs in Massachusetts?

The most popular types of Service Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Senior Service Engineer jobs?

Cities in Massachusetts with the most Senior Service Engineer job openings:

Infographic showing various Senior Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $138,216 per year, or $66.5 per hour.

Senior Field Service Engineer I

Oxford Instruments

Concord, MA • On-site

Full-time

Re-posted 19 days ago


Key responsibilities

  • Lead the installation and commissioning of microscopy systems and perform user training.

  • Execute scheduled and emergency maintenance, diagnose issues, and validate repairs to ensure system performance.

  • Build customer relationships through responsive communication, provide technical training, and resolve complex hardware and software issues.


Job description

Why Oxford Instruments?
Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.
We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:
  • We start with the customer
  • We succeed by being focused
  • We make and keep our promises
  • We work together as one team
  • We help and trust each other to succeed

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently.
LOCATION
REMOTE - North America-based - Boston, MA area . Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites.
THE ROLE
Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance of complex microscopy systems throughout North and South America. This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You'll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you'll play a critical role in driving customer satisfaction and advancing cutting-edge materials characterization technologies.
KEY RESPONSIBILITIES
System Installation & Commissioning
    • Lead the installation and commissioning of assigned systems and options, ensuring full compliance with factory specifications. Perform "User Familiarization" Training at installations.

Preventive & Corrective Maintenance
    • Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent performance benchmarks for spectral resolution, indexing accuracy, and detector calibration.

Customer Engagement & Technical Training
    • Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain their systems confidently across key analytical workflows.

Advanced Troubleshooting
    • Resolve complex hardware and software issues using specialized tools. Provide remote support when needed to minimize downtime and maximize uptime.

Calibration & System Upgrades
    • Calibrate critical components and implement performance-enhancing upgrades to ensure optimal system reliability and throughput.

REQUIRED QUALIFICATIONS & EXPERIENCE
Education & Industry Background
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Physics, Materials Science, Life Science or a related technical field.
  • 5-8 years of field service experience in the microscopy or analytical instrumentation industry.

Diagnostics & Technical Tools
  • Proficient with diagnostic instruments: Digital multimeters, Oscilloscopes.
  • Strong interest in computer hardware architecture, system components, and familiar with the configuration, optimization, and troubleshooting of the Windows operating system.
  • Ability to read and interpret mechanical, electrical, and system integration schematics.
  • Hold a valid driver's license and safe driving record, passport, and ability to travel independently.
  • Must be physically agile and comfortable working in confined or awkward spaces.
  • Capable of independently lifting and handling equipment weighing up to 50 lbs.
  • Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday.

PREFERRED SKILLS & ATTRIBUTES
Platform & Component Experience
  • Hands-on experience with advanced microscopy imaging techniques, including Atomic Force Microscopy (AFM), Scanning Electron Microscopy (SEM), Fluorescence, and Confocal microscopy.
  • Proficient in calibration, optimization, and maintenance of scientific imaging systems to ensure accurate performance and high-quality data acquisition.
  • Skilled in configuring and troubleshooting imaging acquisition software for optimal workflow and image fidelity.

Work Ethic & Collaboration
  • Strong manual dexterity and ability to maintain a clean, organized workspace.
  • Proactive problem-solving and openness to continuous learning.
  • Effective communicator with strong listening skills.
  • Adaptable to evolving technologies and customer needs.
  • Comfortable working independently or as part of a team.

Compensation
The expected salary for this full-time, benefited position is between $105,000-$125,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law
WHAT SETS YOU APART: COMMITMENT TO SERVICE EXCELLENCE
  • Passion for solving complex technical challenges with precision and care.
  • Proactive in anticipating customer needs and delivering timely, high-quality solutions.
  • Builds trust through clear communication and confident issue resolution.
  • Eager to learn, grow, and collaborate to uphold the highest standards of service.

#LI-NS1