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Senior Service Engineer Jobs in Massachusetts (NOW HIRING)

Robert Reiser & Co, Inc.

Service Manager

Canton, MA · On-site

Support the Sr. Regional Service Manager in various administrative tasks as needed. Requirements: What You Bring * A bachelor's degree in mechanical or electrical engineering technology or a ...

Robert Reiser & Company, Inc

Service Manager

Canton, MA · On-site

Support the Sr. Regional Service Manager in various administrative tasks as needed. Requirements What You Bring A bachelor's degree in mechanical or electrical engineering technology or a relatable ...

Entensiv

$145K/yr

About the Role Entensiv is looking for a Senior Building Automation Service Engineer to join our growing team. This is a hands-on technical role for an experienced BAS professional who thrives on ...

Reiser

Service Manager

Canton, MA · On-site

... the Sr. Regional Service Manager in various administrative tasks as needed. Requirements What You Bring • A bachelor's degree in mechanical or electrical engineering technology or a relatable ...

Opentrons

$90K - $105K/yr

Field Service Engineer I Opentrons / Services & Support Reports to ... Senior Director, Services & Support Direct Reports: No FLSA Status: Exempt Location: Remote in ...

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All JobsService Engineer JobsSenior Service Engineer JobsSenior Service Engineer Jobs in Massachusetts

Senior Service Engineer information

See Massachusetts salary details

$65K

$138.2K

$200.4K

How much do senior service engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior service engineer in Massachusetts is $138,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,100.00 and $156,700.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Engineer vs Service Technician?

AspectSenior Service EngineerService Technician
Required CredentialsBachelor's degree in engineering or related field, certifications often preferredHigh school diploma or technical certification, on-the-job training
Work EnvironmentDesign, troubleshooting, and overseeing service projects, often in industrial or technical settingsPerforming maintenance, repairs, and installations on equipment, often on-site at client locations
Employer & Industry UsageManufacturers, industrial plants, service companiesField service companies, equipment suppliers, maintenance providers

The main difference between a Senior Service Engineer and a Service Technician lies in their responsibilities and qualifications. Senior Service Engineers typically handle complex troubleshooting, system design, and project oversight, requiring higher education and experience. Service Technicians focus on hands-on repairs and maintenance, often with technical certifications. Both roles are essential in technical industries, but they differ in scope and level of expertise.

What is the role of a senior service engineer?

A senior service engineer is responsible for diagnosing and repairing complex technical issues, providing technical support, and ensuring customer satisfaction. They often lead service projects, collaborate with cross-functional teams, and may require certifications in specific technical areas. The role typically involves troubleshooting hardware and software, maintaining service documentation, and working in a fast-paced environment.

What are the most commonly searched types of Service Engineer jobs in Massachusetts?

The most popular types of Service Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Senior Service Engineer jobs?

Cities in Massachusetts with the most Senior Service Engineer job openings:

Infographic showing various Senior Service Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $138,216 per year, or $66.5 per hour.

Senior Service Technician

American Energy Management Cor

Westborough, MA • On-site

Full-time

Re-posted 6 days ago

Job description

Description

Service Coordinator Job Purpose

Manages incoming Service calls from the field. Maintains computer networks and user connectivity.

SM is going to maintain control of all usernames and passwords as well as all VPN connections and

Customer IP addresses.

Works along side with AEM software team, Technicians and VP of Service to alleviate customers issues.

The manager is able to remotely connect to the customer site to view the ongoing issue and make

corrections as needed. If a tech on site is required, he or she will coordinate with VP of service to

determine next steps. During down time Manager will assist VP of Service, assist Software dept, attend

training sessions and be able to perform site visits if necessary.


Senior Service Technician Job Duties

Coordinates troubleshooting, support, and service for equipment and networks when necessary

Upholds a sense of customer service and measures client satisfaction

Attends industry events and trade exhibitions to learn about cutting edge product releases and news.

Requirements

Senior Service Technician Skills and Qualifications:

Bachelor's Degree in Computer Science or a Related Field, Experience with Computers and Networks, Experience with Customer Service, Management, Leadership, Staffing, Written and Verbal Communication, Interpersonal Communication, Problem Solving, Decision Making, Critical Thinking, Teamwork, Attention to Detail, Analytical Thinking, Time Management, Working Under Pressure.

Knowledge and understanding of the Microsoft Windows, Excel, Word, JAVA, Niagara certification beneficial. Qualified with Distech Controls, ASI controls, JCI or American Auto-Matrix Controls is a major benefit.

Understands HVAC systems and terminology. Programming in the following areas would be beneficial.

Develops relationships with external clients and organizations to assess their technology, support, and

security needs.

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