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Senior Salesforce Trainer Jobs in Rochester, NY (NOW HIRING)

Salesforce CRM Big Machines

Rochester, NY

$54.75 - $72.50/hr

Company Description We specialize in Staffing, Consulting, Software Development, and Training along ... Mentor Developers/Sr. Developers * Propose design approach and alternatives Qualifications ...

Assists senior team members with regression testing as needed * Performs other duties as assigned ... Our award-winning training and development programs empower our employees with ongoing learning ...

Salesforce - Preferred * Instructor-Led Training - Preferred * Adult Education - Preferred * Marketing - Preferred * Sales Leadership - Preferred * Sales Management - Preferred Compensation In the ...

Salesforce - Preferred * Instructor-Led Training - Preferred * Adult Education - Preferred * Marketing - Preferred * Sales Leadership - Preferred * Sales Management - Preferred Compensation In the ...

A continuous focus on professional development with many opportunities for training & career growth ... Provide forward-looking insights and recommendations to senior leadership * Establish a clear go-to ...

... training, with Divisional Senior Leadership to establish recommendations for policies, procedures ... Salesforce - Preferred * Marketing - Preferred * Customer Relationship Management - Preferred

... training, with Divisional Senior Leadership to establish recommendations for policies, procedures ... Salesforce - Preferred * Marketing - Preferred * Customer Relationship Management - Preferred

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Senior Salesforce Trainer information

See Rochester, NY salary details

$28

$37

$41

How much do senior salesforce trainer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for senior salesforce trainer in Rochester, NY is $37.66, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $40.34 per hour, depending on experience, location, and employer.

What are the main challenges senior Salesforce trainers face when delivering training to diverse user groups?

Senior Salesforce Trainers often encounter the challenge of adapting their training approach to suit participants with varying levels of familiarity and comfort with Salesforce. Balancing the needs of beginners, intermediate users, and advanced team members requires careful planning and the ability to break down complex concepts into understandable steps. Additionally, trainers must stay updated on frequent Salesforce updates and tailor sessions to address specific business processes, ensuring training is both relevant and engaging. Strong communication and flexibility are key in overcoming these challenges and delivering effective learning experiences.

What are the key skills and qualifications needed to thrive as a senior Salesforce trainer?

To thrive as a Senior Salesforce Trainer, you need in-depth knowledge of Salesforce platforms, strong instructional abilities, and experience in developing and delivering technical training, often supported by Salesforce certifications such as Salesforce Certified Instructor or Administrator. Mastery of Salesforce products (like Sales Cloud, Service Cloud), Learning Management Systems (LMS), and training development tools (such as Articulate or Camtasia) is typically required. Exceptional communication, patience, and adaptability distinguish top trainers by enabling them to engage diverse audiences and address varying learning needs. These skills are crucial for effectively transferring knowledge, ensuring user adoption, and maximizing organizational return on investment in Salesforce solutions.

What does a senior Salesforce trainer do?

A Senior Salesforce Trainer is responsible for designing, developing, and delivering training programs related to Salesforce products and solutions. They work with employees, administrators, and end-users to ensure effective adoption and optimal use of Salesforce platforms. Their role often includes creating training materials, conducting workshops (in-person or virtual), and assessing the effectiveness of training sessions. Additionally, they may provide mentorship to junior trainers and collaborate with business leaders to identify training needs. The goal is to maximize productivity and efficiency by ensuring all users are proficient in Salesforce tools.

What is the difference between Senior Salesforce Trainer vs Salesforce Instructor?

AspectSenior Salesforce TrainerSalesforce Instructor
CertificationsSalesforce Certified Advanced Administrator or DeveloperSalesforce Certified Instructor or Trainer certifications
Work EnvironmentCorporate training, enterprise environments, consulting firmsEducational institutions, online platforms, corporate training programs
ResponsibilitiesDesigning training programs, mentoring trainers, advanced Salesforce knowledgeDelivering Salesforce training, conducting workshops, basic curriculum delivery

The main difference is that a Senior Salesforce Trainer typically has advanced Salesforce certifications and focuses on developing training programs and mentoring, while a Salesforce Instructor primarily delivers training sessions and workshops. The Senior Salesforce Trainer often works in corporate or consulting settings, whereas the Salesforce Instructor may work in educational or online platforms. Both roles require Salesforce knowledge, but the Senior Trainer has a broader scope of responsibilities and experience.

What cities near Rochester, NY are hiring for Senior Salesforce Trainer jobs? Cities near Rochester, NY with the most Senior Salesforce Trainer job openings:
Infographic showing various Senior Salesforce Trainer job openings in Rochester, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $78,341 per year, or $37.7 per hour.

Senior Salesforce CRM Manager - CRM Strategy, Data Governance, Data Integrity & Marketing Automation

MDAEdge

Rochester, NY • On-site

Full-time

Re-posted 18 days ago


Job description

Job Summary:
MDAEdge is seeking a Senior CRM Manager to take ownership of their Customer Relationship Management and Email Marketing Systems. This role focuses on optimizing data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies.
Responsibilities:
• Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
• Design and implement efficient reporting systems to support business growth and strategic decisions.
• Oversee email campaigns, maintain templates, and manage automated communications.
• Work closely with business development teams to execute outreach strategies, events, and marketing initiatives.
• Improve data integrity and enrichment processes to maximise engagement and visibility.
• Monitor and address email deliverability issues, ensuring strong domain authority and reduced bounce rates.
• Provide training to internal teams and external partners on CRM best practices and system usage.
• Collaborate with IT and external vendors to enhance CRM integrations and drive system improvements.
• Maintain technical configurations to optimise performance and resolve system-related issues.
• Lead initiatives related to data governance, security, and compliance.
• Plan strategic mailing schedules and implement audience segmentation to refine marketing efforts.
• Support business development and digital marketing strategies with CRM-driven insights and automation.
Qualifications:
Required:
• Bachelor's degree in a related field.
• At least 10 years of CRM administration and data management experience.
• Expertise in CRM platforms, such as Salesforce, Intapp DealCloud, and EMS tools like Pardot, Vuture, Dispatch.
• Strong background in data hygiene, automation workflows, and campaign management.
• Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Familiarity with HTML and digital communication tools.
• Ability to manage complex projects, coordinate with multiple stakeholders, and maintain organisation.
• Understanding of marketing technology and business development methodologies.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.