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Senior Salesforce Trainer Jobs in Delaware (NOW HIRING)

Senior Salesforce Developer

Wilmington, DE · On-site +1

$89K - $143K/yr

The Senior Developer interfaces with multiple levels of people, including Senior Executives and ... training, and experience will be considered in lieu of degree. * Minimum of 5+ years of Salesforce ...

$49K - $62K/yr

... delivering training and feedback. * High level of proficiency with CRM systems (Salesforce ... Senior andEnrollment Coordinators demonstrate increased confidence, consistency, andaccuracy ...

$49K - $62K/yr

... delivering training and feedback. * High level of proficiency with CRM systems (Salesforce ... Senior andEnrollment Coordinators demonstrate increased confidence, consistency, andaccuracy ...

The Sr. Post Market Quality Specialist performs statistical analysis of complaint and post market ... Microsoft Office, Minitab, Oracle, Agile and Salesforce (H1) The annualized base salary range for ...

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Senior Salesforce Trainer information

What does a senior Salesforce trainer do?

A Senior Salesforce Trainer is responsible for designing, developing, and delivering training programs related to Salesforce products and solutions. They work with employees, administrators, and end-users to ensure effective adoption and optimal use of Salesforce platforms. Their role often includes creating training materials, conducting workshops (in-person or virtual), and assessing the effectiveness of training sessions. Additionally, they may provide mentorship to junior trainers and collaborate with business leaders to identify training needs. The goal is to maximize productivity and efficiency by ensuring all users are proficient in Salesforce tools.

What are the key skills and qualifications needed to thrive as a senior Salesforce trainer?

To thrive as a Senior Salesforce Trainer, you need in-depth knowledge of Salesforce platforms, strong instructional abilities, and experience in developing and delivering technical training, often supported by Salesforce certifications such as Salesforce Certified Instructor or Administrator. Mastery of Salesforce products (like Sales Cloud, Service Cloud), Learning Management Systems (LMS), and training development tools (such as Articulate or Camtasia) is typically required. Exceptional communication, patience, and adaptability distinguish top trainers by enabling them to engage diverse audiences and address varying learning needs. These skills are crucial for effectively transferring knowledge, ensuring user adoption, and maximizing organizational return on investment in Salesforce solutions.

What are the main challenges senior Salesforce trainers face when delivering training to diverse user groups?

Senior Salesforce Trainers often encounter the challenge of adapting their training approach to suit participants with varying levels of familiarity and comfort with Salesforce. Balancing the needs of beginners, intermediate users, and advanced team members requires careful planning and the ability to break down complex concepts into understandable steps. Additionally, trainers must stay updated on frequent Salesforce updates and tailor sessions to address specific business processes, ensuring training is both relevant and engaging. Strong communication and flexibility are key in overcoming these challenges and delivering effective learning experiences.

What is the difference between Senior Salesforce Trainer vs Salesforce Instructor?

AspectSenior Salesforce TrainerSalesforce Instructor
CertificationsSalesforce Certified Advanced Administrator or DeveloperSalesforce Certified Instructor or Trainer certifications
Work EnvironmentCorporate training, enterprise environments, consulting firmsEducational institutions, online platforms, corporate training programs
ResponsibilitiesDesigning training programs, mentoring trainers, advanced Salesforce knowledgeDelivering Salesforce training, conducting workshops, basic curriculum delivery

The main difference is that a Senior Salesforce Trainer typically has advanced Salesforce certifications and focuses on developing training programs and mentoring, while a Salesforce Instructor primarily delivers training sessions and workshops. The Senior Salesforce Trainer often works in corporate or consulting settings, whereas the Salesforce Instructor may work in educational or online platforms. Both roles require Salesforce knowledge, but the Senior Trainer has a broader scope of responsibilities and experience.

What are the most commonly searched types of Salesforce Trainer jobs in Delaware?

The most popular types of Salesforce Trainer jobs in Delaware are:

What cities in Delaware are hiring for Senior Salesforce Trainer jobs?

Cities in Delaware with the most Senior Salesforce Trainer job openings:

Senior Salesforce Developer

AAA Mid Atlantic

Wilmington, DE • On-site, Remote

$89K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

Job Description

AAA Club Alliance is currently seeking a Senior Salesforce Developer to join our team in Wilmington, DE, Worthington, OH or Cincinnati, OH.

The Senior Developer interfaces with multiple levels of people, including Senior Executives and across the IT Group, AAA Mid-Atlantic business units, external vendors, AAA partner clubs, AAA affiliates, and AAA National to translate the needs and requirements of the organization into Salesforce software enhancements, developments, and integrations.

Responsibilities & Duties Include:

  • Work with business requirements management, stakeholders, integration developers and other system owners to design, develop, test, and deploy solutions, fixes, and enhancements to the Salesforce ecosystem.

  • Write and update technical cards based on requirements as assigned.

  • Regularly develop new or update Apex (classes and triggers) to extend Salesforce to support business requirements.

  • Address highly complex issues escalated from more junior team members.

  • Leads Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components.

  • Collaborate with IT / Developers for other systems to design, integrate and utilize APIs () across the business.

  • Lead team on projects related to DevSecOps planning and implementation.

  • Develop an understanding of the AAA brand, the impact it has on our people, culture, business, customers and communities and apply that knowledge and passion to this role.

Job Requirements:

  • Must have Bachelor's degree in Computer Science, Business Administration, or equivalent combination of education, technical training, and experience will be considered in lieu of degree.

  • Minimum of 5+ years of Salesforce development experience, including exposure to complex development activities, data dashboards, interfaces, and integrations.

  • Certified Salesforce Platform Developer II.

  • Competency in other languages/development (JSON, XML, JavaScript, SQL, Java, C#, C++, SOAP-based web services, AWS, Azure).

  • Additional Salesforce certifications: Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Field Service Lightning Consultant, Experience Cloud Consultant a plus.

  • Experience with multi-system architectures, system redundancy design and implementations.

Knowledge and Abilities:

  • Ability to interact and build effective working relationships at all levels of the organization.

  • Ability to work independently and contribute to as part of a team culture where all are encouraged and willing to share information accurately.

  • Proficient in implementing and developing in Apex, LWC, and Visualforce.

  • Demonstrated ability to gather and consolidate requirements from cross-functional groups

  • Working knowledge of RDBMS (Relational Database Management System) solutions (e.g. Oracle, SQL).

  • Working knowledge of virtualization and cloud platforms (e.g. Azure, AWS, GCP).

  • Strong project management and analytical skills

  • Ability to work under pressure and meet constantly changing timelines.

  • Ability to develop and coordinate project tasks with junior team members.

  • Strong skills working with Agile/Scrum methodologies.

  • Experience with GearSet or similar as a CI/CD (Continuous Integration / Continuous Deployment) tool preferred.

  • Excellent communication and presentation skills.

  • Ability to work with multi-system architectures, system redundancy design and implementations preferred.

At AAA, your success is our success. What we can offer you:

  • A competitive salary range of $89,578 to $143,177. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*

  • Annual Bonus + Annual Merit Increase Eligibility

  • Hybrid schedule available

  • Health & Life Insurance

  • 3+ weeks of paid time off accrued during your first year

  • 401(K) plan with company match up to 7%

  • Professional development opportunities and tuition reimbursement

  • Paid time off to volunteer & company-sponsored volunteer events throughout the year

  • Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

Full time Associatesare offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Information Technology

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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