Senior Salesforce Support Engineer Jobs in Indiana

Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation's most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on-today and into the future. Precise Systems is seeking a Senior Product Support Engineer - Logistics Product Data SME to provide engineering leadership, In-Service Engineering Agent (ISEA) support, and Integrated Product Support expertise to our NSWC Crane customer. The engineer will lead product-support activities across engineering, logistics, production, test, configuration management, and technical data teams to improve system readiness, maintainability, and lifecycle sustainment. This role requires in-person support. Duties: * Lead and prioritize product-support activities, technical actions, risks, schedules, and deliverables across the JCREW and Drake programs. * Serve as a senior ISEA technical resource for fielded Electronic Warfare systems, including sustainment, troubleshooting, modification, and readiness support. * Lead the generation, analysis, validation, configuration control, and maintenance of Logistics Product Data (LPD), including maintenance plans, SERD, PTD, IPLs, and reliability and maintainability data. * Assess maintenance concepts, levels of repair, provisioning requirements, spare-parts needs, supportability risks, and lifecycle support impacts. * Develop and coordinate support-equipment requirements, designs, testing, production, deployment, and sustainment with engineering, production, logistics, and technical-data teams. * Provide mechanical engineering support for hardware and support-equipment design, modeling, drawings, materials, manufacturability, and production-readiness activities. * Conduct or lead material, component, and system failure analyses and coordinate corrective actions with production facilities, suppliers, OEMs, and Government stakeholders. * Evaluate Engineering Change Proposals, deviations, and waivers for impacts to LPD, maintenance, technical manuals, training, provisioning, support equipment, and system baselines. * Oversee Technical Data Packages, engineering drawings, technical manuals, provisioning data, Configuration Control Board support, and Functional or Physical Configuration Audit preparation. * Mentor engineering and logistics personnel and provide technical justification supporting critical spares, sustainment funding, and product-support decisions. Desired Education: * Master's degree in Mechanical Engineering or another relevant engineering discipline. Desired Experience: * Ten (10) years of relevant engineering experience, including senior-level product support, ISEA, sustainment engineering, maintenance engineering, or Integrated Product Support responsibilities. * Senior-level experience supporting fielded Electronic Warfare or comparable complex military systems. * Subject-matter expertise in generating, analyzing, reviewing, and managing Logistics Product Data. * Experience with maintenance plans, support-equipment data, provisioning documentation, parts lists, reliability and maintainability products, and spare-parts planning. * Experience leading multidisciplinary product-support activities across engineering, logistics, production, test, configuration management, and technical-data organizations. * Mechanical engineering experience involving hardware design, modeling, engineering drawings, materials, support equipment, manufacturing, or production support. * Experience conducting failure analysis and developing technically supported corrective-action recommendations. * Extensive configuration-management experience, including ECPs, deviations, waivers, technical baselines, CCBs, and configuration audits. * Experience developing and reviewing Technical Data Packages, engineering drawings, technical manuals, and provisioning data. * Strong technical-writing, analytical, briefing, leadership, mentoring, and problem-solving skills. Preferred Experience: * Experience supporting the Department of Defense, Department of the Navy, NAVSEA, NSWC Crane, or an Army product-manager organization. * Direct experience supporting JCREW, Drake, or comparable Electronic Warfare and force-protection systems. * Advanced knowledge of SAE GEIA-STD-0007 Logistics Product Data requirements. * Experience with Support Equipment Recommendation Data, Provisioning Technical Documentation, Indentured Parts Lists, and maintenance-task analysis. * Familiarity with SAE EIA-649, MIL-HDBK-61, MIL-STD-31000, MIL-HDBK-1390, and military technical-manual or provisioning requirements. * Experience with CAD or mechanical-modeling tools and production-facility or supplier oversight. * Experience developing technical justification for spare-parts procurement and sustainment funding. Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.