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Senior Salesforce Administrator Jobs in Boca Raton, FL

Why UKG Modern Tech Stack Work with Salesforce, LinkedIn Sales Navigator, 6sense, ZoomInfo, and ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Provides adequate phone coverage throughout the day in collaboration with peers and Senior Clinical ... Salesforce. * Meets established response time metrics and quality standards for phone service ...

Provides adequate phone coverage throughout the day in collaboration with peers and Senior Clinical ... Salesforce. * Meets established response time metrics and quality standards for phone service ...

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Senior Salesforce Administrator information

See Boca Raton, FL salary details

$38.1K

$93.1K

$145.9K

How much do senior salesforce administrator jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior salesforce administrator in Boca Raton, FL is $93,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a Senior Salesforce Administrator?

Senior Salesforce Administrators are experienced professionals responsible for managing and optimizing an organization's Salesforce platform. They oversee system configuration, user management, security settings, and data integrity, while also implementing process improvements and integrating third-party applications. In addition to daily administration tasks, they often lead projects, train users, and collaborate closely with stakeholders to ensure Salesforce aligns with business needs. Their expertise helps organizations maximize the value of Salesforce and maintain system reliability.

What are the key skills and qualifications needed to thrive as a Senior Salesforce Administrator?

To thrive as a Senior Salesforce Administrator, you need deep expertise in Salesforce platform management, data modeling, automation, and user support, typically backed by a bachelor’s degree and Salesforce Administrator certification. Mastery of tools like Salesforce Lightning, Process Builder, Flow, and third-party integrations is crucial for optimizing system performance. Strong analytical thinking, problem-solving skills, and effective communication help you translate business needs into technical solutions and support users. These skills ensure robust CRM functionality, user satisfaction, and alignment of Salesforce capabilities with organizational goals.

What are some common challenges a Senior Salesforce Administrator faces when managing a growing organization's Salesforce instance?

As a Senior Salesforce Administrator, one frequent challenge is balancing the need for customization with maintaining platform scalability and performance. You may encounter complex data integrations, merging multiple business processes, and ensuring data integrity as the organization evolves. Additionally, collaborating with cross-functional teams to gather requirements and prioritize enhancements requires strong communication and project management skills. Staying up to date with Salesforce releases and best practices is essential to address these challenges effectively.

What are the most commonly searched types of Salesforce Administrator jobs in Boca Raton, FL?

The most popular types of Salesforce Administrator jobs in Boca Raton, FL are:

What are popular job titles related to Senior Salesforce Administrator jobs in Boca Raton, FL?

For Senior Salesforce Administrator jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Senior Salesforce Administrator jobs in Boca Raton, FL look for?

The top searched job categories for Senior Salesforce Administrator jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Senior Salesforce Administrator jobs?

Cities near Boca Raton, FL with the most Senior Salesforce Administrator job openings:

Infographic showing various Senior Salesforce Administrator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,072 per year, or $44.7 per hour.

Senior Dialer Administrator

Coastal Debt Resolve

Fort Lauderdale, FL • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service. They are seeking a skilled Dialer Administrator to manage and optimize their Five9 cloud contact center platform, ensuring efficient operations through campaign configuration and performance analysis.
Responsibilities:
• Administer and support the Five9 platform, including configuration, updates, and troubleshooting.
• Build and maintain inbound and outbound campaigns, IVRs, call flows, skills, and dispositions.
• Manage and create user accounts, roles, permissions, and softphone configurations.
• Create and analyze reports and dashboards using Five9, Salesforce, Excel, and other reporting tools.
• Collaborate with operations and training teams to optimize campaign performance and agent workflows.
• Identify and resolve technical and performance issues impacting end-user experience.
• Work directly with Five9 support for issue escalation and resolution.
• Provide user training and develop documentation for internal procedures and platform best practices.
• Maintain data accuracy across lead lists, DNC lists, DNIS assignments, and call recordings.
Qualifications:
Required:
• 5+ years of experience administering Five9 or a comparable contact center platform.
• Strong understanding of predictive, power, and preview dialing modes.
• Familiarity with contact center KPIs, reporting metrics, and campaign performance analysis.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong interpersonal and communication skills.
• Ability to multitask and manage shifting priorities in a fast-paced environment.
Preferred:
• Experience integrating Five9 with CRM systems (Salesforce, Zendesk, etc.) is preferred.
• Basic knowledge of scripting, APIs, or SQL is a plus.
• Five9 Admin Console
• Salesforce (or equivalent CRM platforms)
• Microsoft Excel / Google Sheets
• Reporting tools such as Power BI or Tableau (if applicable)
• Familiarity with call recording software, voice analytics, or workforce management solutions is a plus.
Company:
A-rated BBB firm specializing in MCA debt restructuring and settlement. $100M+ resolved. A professional alternative to SMB bankruptcy. Founded in 2018, the company is headquartered in Fort Lauderdale, USA, with a team of 51-200 employees. The company is currently Growth Stage.