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Senior Routing Analyst Jobs in Orlando, FL (NOW HIRING)

Brooksource

Amazon Connect Routing Engineer

Lake Mary, FL · On-site

$70 - $80/hr

Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer ... Analyze customer and agent journeys to improve routing logic, containment, transfers, and overall ...

Pure

SR PROCUREMENT ANALYST

Orlando, FL · On-site

Role Overview The Sr Procurement Analyst supports the end-to-end sourcing and purchasing operations ... approval routing, change order processing, three-way match verification, invoice review, and ...

Aspire Fiber

Senior Core Network Engineer

Lake Mary, FL · On-site

$115K - $130K/yr

Routing & Switching (Arista Focus) * Deploy and support Arista switching and routing platforms in ... Lead root cause analysis of network outages and performance incidents. * Develop monitoring ...

Leidos

Senior Network Engineer

Orlando, FL

$97K - $133K/yr

... Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management ... Support routing protocols including BGP, OSPF, route maps, redistribution, and related routing ...

Leidos

Senior Network Engineer

Orlando, FL · On-site

$97K - $133K/yr

... Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management ... Support routing protocols including BGP, OSPF, route maps, redistribution, and related routing ...

United Airlines

Senior Engineer

Orlando, FL · On-site

$100 - $131/hr

... extensive route network. Come join us to create what's next. Let's define tomorrow, together ... Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program ...

MicroVision

Sr Network Engineer

Orlando, FL · On-site

$85 - $100/hr

Analyze and monitor network performance; prepare quarterly reports with recommendations for ... Troubleshoot and resolve issues related to wireless access, routing, switching, and remote ...

MicroVision

Sr Network Engineer

Orlando, FL · Hybrid

$97K - $133K/yr

Analyze and monitor network performance; prepare quarterly reports with recommendations for ... Troubleshoot and resolve issues related to wireless access, routing, switching, and remote ...

Apex Systems

Technology - Sr. Engineer

Celebration, FL · On-site

$96 - $152/hr

Troubleshoot incidents using log analysis, database queries, application behavior, and system ... Understanding of networking fundamentals including connectivity troubleshooting, firewalls, routing ...

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All JobsRouting Analyst JobsSenior Routing Analyst JobsSenior Routing Analyst Jobs in Orlando, FL

Senior Routing Analyst information

See Orlando, FL salary details

$45.3K

$95.7K

$121.8K

How much do senior routing analyst jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior routing analyst in Orlando, FL is $95,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,100.00 and $108,800.00 per year, depending on experience, location, and employer.

What is a senior routing analyst?

Senior Routing Analysts are professionals responsible for optimizing and managing the routing of deliveries, shipments, or network data within a company. They analyze logistics, transportation routes, or data traffic to ensure efficiency, cost-effectiveness, and timely delivery. Their role often involves using specialized software, collaborating with other departments, and making strategic recommendations to improve routing processes. Senior Routing Analysts typically have several years of experience and advanced analytical skills, making them key contributors to operational success.

What are the key skills and qualifications needed to thrive as a senior routing analyst?

To excel as a Senior Routing Analyst, you need strong analytical skills, experience in logistics or supply chain management, and a relevant bachelor's degree. Familiarity with transportation management systems (TMS), GIS mapping software, and data analysis tools is typically required, along with certifications such as APICS or Lean Six Sigma being advantageous. Excellent problem-solving, communication, and organizational skills help you collaborate across departments and adapt to dynamic routing challenges. These abilities are crucial for optimizing routes, reducing costs, and ensuring efficient delivery operations within complex logistics environments.

What are some common challenges faced by senior routing analysts, and how do they typically address them?

Senior Routing Analysts often encounter challenges such as managing complex logistics networks, adapting to last-minute route changes, and balancing cost-efficiency with timely deliveries. To address these, they leverage advanced routing software, collaborate closely with operations and dispatch teams, and continuously analyze data to optimize routes. Staying adaptable and proactively communicating with stakeholders are also essential strategies for overcoming these hurdles and ensuring smooth transportation operations.

What is the difference between Senior Routing Analyst vs Routing Coordinator?

AspectSenior Routing AnalystRouting Coordinator
CredentialsBachelor's degree in logistics, supply chain, or related field; experience in routing and analyticsHigh school diploma or equivalent; some experience in routing or logistics preferred
Work EnvironmentAnalytical roles in logistics, supply chain departments, often involving data analysis and strategyOperational roles focused on daily routing tasks, coordination, and communication
Employer & Industry UsageUsed in logistics, transportation, and supply chain companies for strategic routing planningCommon in transportation and courier companies for daily route management

The Senior Routing Analyst typically handles strategic routing analysis and data-driven decision-making, requiring more experience and technical skills. In contrast, the Routing Coordinator focuses on executing daily routing tasks and coordinating routes. Both roles are essential in logistics but differ mainly in scope and responsibilities.

What are popular job titles related to Senior Routing Analyst jobs in Orlando, FL?

For Senior Routing Analyst jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Senior Routing Analyst jobs in Orlando, FL look for?

The top searched job categories for Senior Routing Analyst jobs in Orlando, FL are:

Senior Routing Analyst jobs near you
Infographic showing various Senior Routing Analyst job openings in Orlando, FL as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $95,711 per year, or $46 per hour.

Amazon Connect Routing Engineer

Brooksource

Lake Mary, FL • On-site

$70 - $80/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Amazon Connect Engineer (Routing)
This is a Remote role.
Compensation: $70 - $80 per hour
Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design, develop, implement, support, and optimize enterprise routing capabilities within large-scale contact center environments. As a hands-on subject matter expert within Workforce Intelligence Platform Services (WIPS), you will build and support scalable routing solutions that enhance customer experience, agent efficiency, operational performance, and platform reliability. This role requires deep expertise in Amazon Connect routing, including building and maintaining contact flows, routing profiles, queues, and integrations with AWS services such as Lambda, API Gateway, DynamoDB, S3, CloudWatch, and EventBridge. You will troubleshoot complex routing and contact flow issues, develop automation to improve operational efficiency, and support production incidents and change management activities. Collaboration with cross-functional teams to translate business needs into scalable technical solutions, as well as strong documentation and communication skills, are essential. The ideal candidate will have significant experience in contact center technology, Amazon Connect engineering, and AWS development, with a focus on reliability, automation, and continuous improvement.
WHAT YOU'LL DO
  • Design, build, and support Amazon Connect routing solutions for enterprise contact center environments
  • Create, maintain, and optimize Contact Flows, Routing Profiles, Queues, Quick Connects, Hours of Operation, Contact Attributes, and Customer Profiles
  • Configure and support skills-based, attribute-based, priority-based, and queue-based routing strategies
  • Analyze customer and agent journeys to improve routing logic, containment, transfers, and overall experience
  • Troubleshoot complex routing, telephony, contact flow, and agent routing issues
  • Perform impact analysis, testing, validation, and implementation support for routing changes
  • Develop, maintain, and support AWS Lambda functions used in Amazon Connect routing solutions
  • Support integrations using AWS services such as Lambda, API Gateway, DynamoDB, S3, CloudWatch, and EventBridge
  • Build and support API-based integrations between Amazon Connect and enterprise systems
  • Develop automation to improve routing supportability, deployment quality, monitoring, and operational efficiency
  • Assist with technical design, integration patterns, and reusable routing components
  • Support production incidents, problem resolution, and root cause analysis for Amazon Connect routing issues
  • Create and improve monitoring, alerting, dashboards, runbooks, and operational documentation
  • Partner with support teams to improve platform stability, availability, and resiliency
  • Support change management and deployment activities for routing enhancements
  • Participate in on-call or escalation support as required
  • Partner with Product, Operations, Workforce Management, Architecture, Data & Reporting, and Engineering teams
  • Translate business routing needs into scalable Amazon Connect technical solutions
  • Document routing designs, standards, support procedures, and implementation details
  • Share technical knowledge and best practices with peers and cross-functional partners
WHAT YOU BRING
  • 5+ years of contact center technology experience
  • 3+ years of hands-on Amazon Connect engineering experience
  • Deep experience designing, building, and supporting Amazon Connect Contact Flows, Routing Profiles, Queues, Quick Connects, Contact Attributes, Customer Profiles, and Contact Trace Records
  • Experience developing or supporting AWS Lambda functions used in contact center workflows or routing logic
  • Experience integrating Amazon Connect with APIs or external enterprise systems
  • Strong understanding of contact center routing concepts, customer journeys, queue design, agent experience, and production support
  • Strong troubleshooting, analytical, and problem-solving skills
  • Experience supporting large-scale or enterprise contact center environments
  • Strong written and verbal communication skills with the ability to work across technical and non-technical teams

The ideal candidate is a hands-on Amazon Connect routing engineer who has built and supported complex routing solutions in production. You should be comfortable working directly in Amazon Connect, troubleshooting contact flows and routing behavior, developing Lambda integrations, and partnering with operations and engineering teams to solve real customer and agent experience challenges. The strongest candidates will bring a combination of Amazon Connect routing depth, AWS development capability, enterprise contact center knowledge, strong troubleshooting skills, and a mindset focused on automation, reliability, and continuous improvement.
WHAT'S IN IT FOR YOU
  • 401(k) Matching Plan
  • Medical, Dental, & Vision Plans
  • Health Savings Account and Dependent Care FSA
  • Supplemental coverage options
  • Paid time off, sick time, and 6 paid company holidays
  • Employee Assistance Program (EAP) including virtual counseling, financial and legal services, and life coaching
  • Relationship-driven process to find your best fit
  • Regular meetings to ensure quality in your engagement
  • Flexible hiring models: contract, contract-to-hire, and direct placement
ABOUT US
At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs.
We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.
EEO STATEMENT
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
PAY DISCLAIMER
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
HOW TO APPLY
Straightforward, easy one-click apply.
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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